The Chris Voss Show Podcast – Successful Transformational Change in a Fire and EMS Department: How a Focused Team Created a Revenue Recovery Program in Six Months–From Scratch by Robert Avsec

Successful Transformational Change in a Fire and EMS Department: How a Focused Team Created a Revenue Recovery Program in Six Months–From Scratch by Robert Avsec https://www.amazon.com/Successful-Transformational-Change-Department-Months/dp/1990717047 Change is hard. For any organization, successfully developing and implementing a transformational change can be an enormous challenge, one that’s fraught with ups and downs as members of the organization struggle to hold onto the past while the change agents struggle to inform, educate, and assuage the fears and apprehensions of their colleagues. But …