Do you really know?
Could custobots do our shopping for us in a few years time?
Apr 07, 2026
· 5m
The subject of today’s episode is a form of technology that’s halfway between artificial intelligence and blockchain. What’s more, American technology consulting company Gartner included it in its list of the Top 10 Strategic Technology Trends for 2024. The word is a combination of "customer" and "robot." Gartner say that custobot systems are capable of autonomously negotiating and purchasing goods and services in exchange for payment. They’re intelligent enough to behave like customers, buying services and supplies for both their …
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