The AI in Business Podcast

The AI in Business Podcast

technology

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption.Visit our advertising page to learn more about reaching …

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How Digital K‑1 Data Changes Tax Workflow Maturity - with Ken Powell and Neal Schneider

<div>Tax processes remain constrained by document-based workflows that limit data accessibility, speed, and cross-system integration. In this episode, Neal Schneider, Co-Founder and CTO at K1x, and Ken Powell, Chief Revenue …

Apr 02, 2026 · 30m
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Closing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE

<div>The gap between customer expectations and operational delivery is widening as traditional reactive service models struggle with volume volatility and workforce attrition. In this episode, Philipp Heltewig, Chief AI Officer …

Apr 01, 2026 · 40m
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Creating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie

<div>Enterprise legal departments are currently navigating a breakdown in AI adoption caused by scattered data, inconsistent global regulations, and a lack of clear governance for grading automated workflows. In this …

Mar 31, 2026 · 21m
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What Global Tariff Uncertainty Means for Supply Chain Leaders - with Edmund Zagorin of Arkestro and Michael Shin of Trinity Rail Industries

<div>Supply chains are being pushed to move faster while geopolitical volatility makes traditional planning cycles increasingly fragile for global enterprises. In this episode, Edmund Zagorin, Founding Chief Strategy Officer at …

Mar 27, 2026 · 46m
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Managing Third-Party Risk at Scale Without Drowning in Surveys - with Carey Smith

<div>The collapse of traditional, static survey models at scale creates a systemic visibility gap that transforms multi-tier supply chain dependencies into boardroom-level risks. In this Aravo-sponsored episode, Carey Smith, former …

Mar 26, 2026 · 14m
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Why Enterprise AI Fails Without a Context Engine - with Eran Yahav of Tabnine

<div>Enterprises are facing an 80% failure rate for AI agents in complex tasks because these systems lack the deep understanding required to navigate established legacy environments and existing internal systems. …

Mar 25, 2026 · 30m
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From AI Experiments to Enterprise Value Driving Real Business ROI - with Dan Diasio of EY

<div>AI adoption is forcing a shift from automating yesterday's processes to redesigning the enterprise for differentiation and growth. In this episode, Dan Diasio, Global AI Consulting Leader and Americas Consulting …

Mar 24, 2026 · 39m
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Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate

<div>The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In …

Mar 20, 2026 · 28m
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From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco

<div>A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. …

Mar 19, 2026 · 31m
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Why Financial AI Can't Scale Without Unified Governance with James Dean of Google and Mark Crean of Securiti

<div>Financial institutions are finding that the primary bottleneck to AI adoption isn't the technology itself, but the inability to govern sensitive data with the precision required for enterprise-scale deployment. In …

Mar 18, 2026 · 35m
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How Digital Workers Are Changing Industrial Performance - with Somya Kapoor of IFS Loops

<div>A decade of stalled industrial AI efforts has given way to a new phase where agentic systems can finally handle complex, variable operational tasks without the brittle constraints of earlier …

Mar 18, 2026 · 26m
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How Walmart Is Reengineering AI Delivery Speed - with David Glick of Walmart

<div>Enterprise AI is outpacing the operating models built to support it, forcing leaders to reconcile rapid iteration with safety, governance, and real‑world scale. In this episode, David Glick, SVP of …

Mar 17, 2026 · 18m
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Why Supply Chain Design Becomes the Differentiator as AI Automates Planning - with Don Hicks of Optilogic

<div>The traditional focus on supply chain efficiency has created brittle networks that break under modern volatility and shifting global trade consensus. Optilogic provides an AI‑native platform for supply chain design, …

Mar 16, 2026 · 47m
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Turning Market Shifts into Field Action for Medtech Commercial Teams - with Mike Monovoukas & Alex Wakefield of AcuityMD

<div>The reliance on historical data and manual CRM entry has created a significant gap between internal strategy and the real-time signals driving today's complex medical technology market. In this episode, …

Mar 13, 2026 · 39m
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Why Manual K-1 Workflows Are Breaking Under Modern Tax Complexity - with Ken Powell of K1x

<div>In today's episode sponsored by K1x, the accounting sector faces a critical inflection point as a deficit of 300,000 professionals intersects with escalating regulatory complexity and a doubling of alternative …

Mar 12, 2026 · 33m
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Building a Virtuous Cycle of Analytics in Global Enterprises - with Barry McCardel of Hex

<div>Enterprise data estates often optimize for platform expansion over decision velocity, producing reporting layers that signal activity but fail to accelerate strategic outcomes. In this episode, Barry McCardel, CEO at …

Mar 11, 2026 · 38m
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AI Use Cases, Deployment, and Measuring Real-World ROI - with Ylan Kazi of Blue Cross Blue Shield of North Dakota

<div>Today's guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield of North Dakota. With deep experience leading enterprise AI strategy in regulated healthcare, Ylan brings …

Mar 10, 2026 · 19m
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Operationalizing Customer Service at Scale with Outcome-Driven Agentic AI - with Craig Walker of Dialpad

<div>Customer service leaders face rising pressure to resolve more interactions faster, while maintaining high-quality experiences — and many legacy systems and processes can't keep up. In this episode, Craig Walker, …

Mar 09, 2026 · 35m
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Pricing Changes in Small Commercial Without Governance Debt - with Barbara Stacer of Utica National Insurance Group

<div>The critical bottleneck in small commercial pricing is no longer the actuarial model itself, but the operational friction and administrative stagnation that occurs during the transition from indication to production …

Mar 06, 2026 · 16m
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Funding Agentic AI in HR Without Losing Control - with Carey Smith of Blue Cross and Blue Shield

<div>Today's guest is Carey Smith, Former President and CIO of XcelerateHealth and Chief Technology Innovation Officer (CTIO) of Blue Cross and Blue Shield of Minnesota. XcelerateHealth is a health-tech startup …

Mar 06, 2026 · 14m
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Rethinking Pharma Commercial Targeting with AI - with Philip Poulidis of ODAIA

<div>Commercial life‑sciences teams are facing a widening gap between strong brand strategy and fragmented real‑world execution, driven by misaligned workflows, static targeting, and an inability to act at the speed …

Mar 04, 2026 · 29m
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How AI Is Reshaping Shutdown and Turnaround Operations - with Raghu Ahobilam of NOV

<div>Today's guest is Raghu Ahobilam, Global Director of Inventory and Assets at NOV. Raghu brings global leadership experience across inventory management, asset strategy, and operational transformation in the energy and …

Mar 03, 2026 · 24m
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Trusted AI Architectures for Risk and Compliance Leaders - with Dean Alms & Eric Hensley of Aravo

<div>Enterprise risk leaders are currently struggling to move beyond static, episodic checklists while managing the data "fire hose" generated by continuous monitoring. In this episode, Dean Alms, Chief Product Officer, …

Mar 02, 2026 · 19m
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AI for Better Customer Connections in CX - with Joe Atamian of Comcast

<div>Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at Comcast, joins the program to discuss the transition to …

Feb 27, 2026 · 23m
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