The AI in Business Podcast

The AI in Business Podcast

technology

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption.Visit our advertising page to learn more about reaching …

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Breaking Free from AI Overwhelm in Banking and Financial Services - with Art Shectman of Elephant Ventures

The pressure on financial services AI leaders to show board-level results has intensified — yet the pace of vendor pitches, shifting tooling stacks, and stalled pilots has made action feel …

May 25, 2026 · 33m
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Why Deepfake Fraud Beats Your Workflows, Not Your Technology - with Jon-Rav Shende of Thales Group

Deepfake voice fraud is not bypassing enterprise security technology, it is beating the workflows agents rely on to make trust decisions in real time. In this episode, Jon-Rav Shende, Global …

May 21, 2026 · 28m
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Scaling Scientific R&D with AI Supercomputing Infrastructure — with Thomas Fuchs of Eli Lilly

A growing share of pharmaceutical innovation is now constrained not by scientific imagination, but by the infrastructure required to support AI at scale. In this episode of the AI in …

May 19, 2026 · 25m
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The Hidden Risk in Every Enterprise AI Vendor Contract - with John Belden of UpperEdge

Boards are pushing CIOs to commit to AI strategies built on contracts written for an entirely different era of enterprise software. In this episode, John Belden, Chief of Research and …

May 18, 2026 · 28m
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The Architecture Shift Behind Reliable Enterprise AI - with Ravi Marwaha of Arango

Context defines accurate, reliable AI decision‑making, forcing enterprises to confront the fragmentation that prevents systems from accessing the information those decisions depend on. In this episode, Ravi Marwaha, Chief Operating …

May 14, 2026 · 37m
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Why Manufacturing's Most Valuable Data Isn't in Any System — with Anand Gnanamoorthy of Ingersoll Rand

A significant share of manufacturing knowledge still lives in the heads of retiring workers, and the window to capture it is closing as operations push toward AI-enabled ways of working. …

May 13, 2026 · 31m
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Why Predictive AI in Service Only Works on the Right Foundation - with Niken Patel of Neuron7.ai

Enterprise service leaders are realizing that deploying AI for simple productivity gains fails to resolve the underlying issues that cause repeat truck rolls and high costs. In this episode, Niken …

May 13, 2026 · 28m
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Building Predictive Safety Systems in Energy Operations - with Patricio Rivera of Oxy

Energy organizations have made progress in safety, but most still rely on backward‑looking investigations rather than systems that anticipate when risk is rising. In this episode, Patricio Rivera, Former Vice …

May 12, 2026 · 23m
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Fixing the Pilot‑to‑Production Gap in Enterprise AI - with Lawrence Whittle of HTEC Group

AI enthusiasm has outpaced enterprise readiness, leaving many organizations stuck with pilots that work in the lab but fail to deliver meaningful value in production. In this episode, Lawrence Whittle, …

May 11, 2026 · 37m
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From Experimentation to Clinical-grade AI in Healthcare - with Alex Tyrrell of Wolters Kluwer

Agentic AI is running into a hard limit: most enterprise systems, security layers, and operational backends aren't yet built to support automated execution at scale. Alex Tyrrel, SVP and CTO …

May 05, 2026 · 30m
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Capturing Tribal Knowledge to Solve the Manufacturing Skills Gap - with Sebastian Dykas of Smith+Nephew

A widening gap between retiring experts, manual craftsmanship, and limited process visibility is making it increasingly difficult for manufacturers to maintain consistency, prevent errors early, and onboard new operators effectively. …

May 01, 2026 · 34m
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How Digital Transformation Shortens the Path to Clinical Trials - with Dr. Gopalendu Pal of Target

Volatility is exposing the limits of traditional scenario planning, where siloed KPIs and thin operational margins prevent enterprises from seeing how disruptions cascade across forecasting, procurement, and operations. In this …

Apr 28, 2026 · 26m
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Designing Supply Chains for Volatility - with Dr. Gopalendu Pal of Target

Volatility is exposing the limits of traditional scenario planning, where siloed KPIs and thin operational margins prevent enterprises from seeing how disruptions cascade across forecasting, procurement, and operations. In this …

Apr 28, 2026 · 26m
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Operationalizing Real-Time Voice Intelligence for FinServ and CX - with Ken Morino of Modulate

Voice-based fraud has moved from a fringe security concern to a primary operational risk for financial institutions and enterprise contact centers, and the authentication methods most organizations rely on are …

Apr 24, 2026 · 37m
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Building Trustworthy AI for Enterprise Workflows - with Amar Akshat of PaySafe

The consistency gap in enterprise AI represents a critical failure point where unpredictable system behavior outside of controlled demos threatens to derail executive sponsorship and regulatory compliance. In this episode, …

Apr 21, 2026 · 20m
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Scaling Regulated Data Workflows Without Lock‑In - with Juan Orlandini of Insight

Legacy financial systems often trap organizations in "data swamps" where AI is mistakenly treated as a magic fix for fundamentally broken manual architectures. In this episode, Juan Orlandini, CTO of …

Apr 17, 2026 · 22m
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Breaking Bottlenecks in Life Sciences R&D with AI Innovation - with Aziz Nazha of Incyte Pharmaceuticals

R&D teams are starting to advance AI capabilities faster than they can translate them into measurable business value, creating mounting friction between scientific progress and operational reality. In this episode, …

Apr 16, 2026 · 30m
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Scaling Customer Experience with Operationalized Agentic AI - with Shezan Kazi of Dialpad

A recurring challenge for leaders is that the use cases they expect to automate rarely match what customers actually struggle with once large‑scale conversation data is analyzed. In this episode, …

Apr 16, 2026 · 29m
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Turning Computer Vision Into Real‑World Value at Enterprise Scale – with Joseph Nelson of Roboflow

A major shift is underway as enterprises move from lab‑ready computer vision to the far more complex reality of deploying visual intelligence across messy, variable, high‑stakes physical environments. In this …

Apr 15, 2026 · 39m
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Making Workforce Training Affordable with Tiered Storage - with Aaron Demory of Fearlus

Today's guest is Aaron Demory, Senior Partner at Fearlus and Chief of Information Technology and Security at the FDIC. Fearlus is a strategic governance and risk innovation firm headquartered in …

Apr 14, 2026 · 21m
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Connecting Forecasting and Warehouse Decisions at Scale - with Jerod Hamilton of Tyson Foods

Operational complexity in modern distribution centers is accelerating faster than most organizations can adapt, leaving leaders with fragmented data, static facility designs, and inefficiencies that compound across planning and fulfillment. …

Apr 08, 2026 · 24m
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Decentralized Trials That Scale Globally Without Compliance Risks - with Emma Vitalini of Amgen

Today's guest is Emma Vitalini, Head of Global Digital Health Technology Innovation at Amgen. Amgen is a global biotechnology company focused on discovering, developing, and delivering medicines for serious illnesses. …

Apr 07, 2026 · 30m
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Solving the Expertise Gap with AI in Manufacturing - with Antoine Bisson of Poka

Aging expertise, paper‑based instructions, and inconsistent onboarding are creating a widening execution gap on the factory floor as experienced workers retire and new operators expect real‑time digital support. In this …

Apr 06, 2026 · 29m
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How Digital K‑1 Data Changes Tax Workflow Maturity - with Ken Powell and Neal Schneider

Tax processes remain constrained by document-based workflows that limit data accessibility, speed, and cross-system integration. In this episode, Neal Schneider, Co-Founder and CTO at K1x, and Ken Powell, Chief Revenue …

Apr 02, 2026 · 30m
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Closing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE

The gap between customer expectations and operational delivery is widening as traditional reactive service models struggle with volume volatility and workforce attrition. In this episode, Philipp Heltewig, Chief AI Officer …

Apr 01, 2026 · 40m
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Creating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie

Enterprise legal departments are currently navigating a breakdown in AI adoption caused by scattered data, inconsistent global regulations, and a lack of clear governance for grading automated workflows. In this …

Mar 31, 2026 · 21m
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What Global Tariff Uncertainty Means for Supply Chain Leaders - with Edmund Zagorin of Arkestro and Michael Shin of Trinity Rail Industries

Supply chains are being pushed to move faster while geopolitical volatility makes traditional planning cycles increasingly fragile for global enterprises. In this episode, Edmund Zagorin, Founding Chief Strategy Officer at …

Mar 27, 2026 · 46m
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Managing Third-Party Risk at Scale Without Drowning in Surveys - with Carey Smith

The collapse of traditional, static survey models at scale creates a systemic visibility gap that transforms multi-tier supply chain dependencies into boardroom-level risks. In this Aravo-sponsored episode, Carey Smith, former …

Mar 26, 2026 · 14m
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Why Enterprise AI Fails Without a Context Engine - with Eran Yahav of Tabnine

Enterprises are facing an 80% failure rate for AI agents in complex tasks because these systems lack the deep understanding required to navigate established legacy environments and existing internal systems. …

Mar 25, 2026 · 30m
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From AI Experiments to Enterprise Value Driving Real Business ROI - with Dan Diasio of EY

AI adoption is forcing a shift from automating yesterday's processes to redesigning the enterprise for differentiation and growth. In this episode, Dan Diasio, Global AI Consulting Leader and Americas Consulting …

Mar 24, 2026 · 39m
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Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate

The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In …

Mar 20, 2026 · 28m
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From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco

A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. …

Mar 19, 2026 · 31m
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Why Financial AI Can't Scale Without Unified Governance with James Dean of Google and Mark Crean of Securiti

Financial institutions are finding that the primary bottleneck to AI adoption isn't the technology itself, but the inability to govern sensitive data with the precision required for enterprise-scale deployment. In …

Mar 18, 2026 · 35m
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How Digital Workers Are Changing Industrial Performance - with Somya Kapoor of IFS Loops

A decade of stalled industrial AI efforts has given way to a new phase where agentic systems can finally handle complex, variable operational tasks without the brittle constraints of earlier …

Mar 18, 2026 · 26m
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How Walmart Is Reengineering AI Delivery Speed - with David Glick of Walmart

Enterprise AI is outpacing the operating models built to support it, forcing leaders to reconcile rapid iteration with safety, governance, and real‑world scale. In this episode, David Glick, SVP of …

Mar 17, 2026 · 18m
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Why Supply Chain Design Becomes the Differentiator as AI Automates Planning - with Don Hicks of Optilogic

The traditional focus on supply chain efficiency has created brittle networks that break under modern volatility and shifting global trade consensus. Optilogic provides an AI‑native platform for supply chain design, …

Mar 16, 2026 · 47m
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Turning Market Shifts into Field Action for Medtech Commercial Teams - with Mike Monovoukas & Alex Wakefield of AcuityMD

The reliance on historical data and manual CRM entry has created a significant gap between internal strategy and the real-time signals driving today's complex medical technology market. In this episode, …

Mar 13, 2026 · 39m
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Why Manual K-1 Workflows Are Breaking Under Modern Tax Complexity - with Ken Powell of K1x

In today's episode sponsored by K1x, the accounting sector faces a critical inflection point as a deficit of 300,000 professionals intersects with escalating regulatory complexity and a doubling of alternative …

Mar 12, 2026 · 33m
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Building a Virtuous Cycle of Analytics in Global Enterprises - with Barry McCardel of Hex

Enterprise data estates often optimize for platform expansion over decision velocity, producing reporting layers that signal activity but fail to accelerate strategic outcomes. In this episode, Barry McCardel, CEO at …

Mar 11, 2026 · 38m
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AI Use Cases, Deployment, and Measuring Real-World ROI - with Ylan Kazi of Blue Cross Blue Shield of North Dakota

Today's guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield of North Dakota. With deep experience leading enterprise AI strategy in regulated healthcare, Ylan brings …

Mar 10, 2026 · 19m
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Operationalizing Customer Service at Scale with Outcome-Driven Agentic AI - with Craig Walker of Dialpad

Customer service leaders face rising pressure to resolve more interactions faster, while maintaining high-quality experiences — and many legacy systems and processes can't keep up. In this episode, Craig Walker, …

Mar 09, 2026 · 35m
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Pricing Changes in Small Commercial Without Governance Debt - with Barbara Stacer of Utica National Insurance Group

The critical bottleneck in small commercial pricing is no longer the actuarial model itself, but the operational friction and administrative stagnation that occurs during the transition from indication to production …

Mar 06, 2026 · 16m
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Funding Agentic AI in HR Without Losing Control - with Carey Smith of Blue Cross and Blue Shield

Today's guest is Carey Smith, Former President and CIO of XcelerateHealth and Chief Technology Innovation Officer (CTIO) of Blue Cross and Blue Shield of Minnesota. XcelerateHealth is a health-tech startup …

Mar 06, 2026 · 14m
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Rethinking Pharma Commercial Targeting with AI - with Philip Poulidis of ODAIA

Commercial life‑sciences teams are facing a widening gap between strong brand strategy and fragmented real‑world execution, driven by misaligned workflows, static targeting, and an inability to act at the speed …

Mar 04, 2026 · 29m
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How AI Is Reshaping Shutdown and Turnaround Operations - with Raghu Ahobilam of NOV

Today's guest is Raghu Ahobilam, Global Director of Inventory and Assets at NOV. Raghu brings global leadership experience across inventory management, asset strategy, and operational transformation in the energy and …

Mar 03, 2026 · 24m
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Trusted AI Architectures for Risk and Compliance Leaders - with Dean Alms & Eric Hensley of Aravo

Enterprise risk leaders are currently struggling to move beyond static, episodic checklists while managing the data "fire hose" generated by continuous monitoring. In this episode, Dean Alms, Chief Product Officer, …

Mar 02, 2026 · 19m
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AI for Better Customer Connections in CX - with Joe Atamian of Comcast

Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at Comcast, joins the program to discuss the transition to …

Feb 27, 2026 · 23m
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