The AI in Business Podcast
AI for Better Customer Connections in CX - with Joe Atamian of Comcast
Feb 27, 2026
· 23m
Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at Comcast, joins the program to discuss the transition to an AI-first operating model — where AI acts as the connective infrastructure that maintains history and intent across IVR, chat, and live agents. This briefing explores how the Fortune 500 can move human teams away from system navigation and toward high-value judgment, empathy, and resolution. This episode is sponsored by …
Buffering from publisher…
Audio streamed from the publisher — STT.ai does not host podcast files.
Este episodio aínda non foi transcrito
Empregue STT.ai para transcrever este episodio con IA. Obteña texto preciso con detección de falante, marcas de tempo e exportación en varios formatos.
Detección do orador
Marcas de tempo a nivel de palabra
Exportar como SRT, TXT, JSON