The AI in Business Podcast
AI for Better Customer Connections in CX - with Joe Atamian of Comcast
Feb 27, 2026
· 23m
<div>Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at Comcast, joins the program to discuss the transition to an AI-first operating model — where AI acts as the connective infrastructure that maintains history and intent across IVR, chat, and live agents.<br /> <br /></div> <div>This briefing explores how the Fortune 500 can move human teams away from system navigation and toward high-value judgment, empathy, and resolution.<br /> <br …
ʻAʻole i kākau ʻia kēia ʻanuʻu
Hoʻohana i STT.ai e hoʻololi i kēia ʻāpana me AI. E loaʻa i ka huaʻōlelo pololei me ka ʻike ʻana i ka mea kākau, nā manawa, a me ka hoʻouna ʻana i nā ʻano like ʻole.
Ka hōʻike leo
Ka manawa o ka pae hua'ōlelo
Hoʻouna i ka SRT, TXT, JSON