The AI in Business Podcast
From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco
Mar 19, 2026
· 31m
A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. In this episode, Papi Menon, Vice President of Product Management and Chief Product Officer at Outshift by Cisco, joins Emerj's Matthew DeMello to unpack why the missing cognitive layer in multi‑agent environments limits progress and what it will take for agents to operate as a collective rather than isolated tools. …
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