How to have difficult conversations

We all have to have difficult conversations at some point in our lives. We have them at work, at home, and with friends and family. So why do we often feel ill-equipped to initiate that challenging chat? And why are we not more optimistic that airing our issues will lead to a more positive outcome for all involved? In this special edition of Woman's Hour, Nuala McGovern explores how we can have better difficult conversations. She is joined by psychotherapist, …