1779116559986

May 18, 2026 15:32 · 2:11 · English · Whisper Turbo · 2 Wasemaji

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What at first may appear straightforward sometimes presents a trap for

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the unwary.

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The question of who are the necessary stakeholders in a dispute seems

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so obvious that it shouldn't merit special attention.

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Indeed,

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the answer is often self -evident.

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When the aggrieved employee and her supervisor are directed to an

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intra -company dispute resolution process,

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there's often little time spent assessing the question of who are the necessary

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parties.

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Yet therein lies the danger.

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Once I thought I was mediating a simple two -party dispute involving

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an electrical fire at a marina in San Francisco.

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A number of the boat owners and business owners had brought suit against the marina

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and the electrical utilities for property damage they'd incurred as a result of

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the fire.

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As I began my convening efforts,

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I quickly learned that the parties in front of me only represented the tip of the

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spear of those potentially involved.

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This simple dispute potentially involved amongst others an

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energy industry association,

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an industry watchdog group,

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environmental bloggers,

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and several governmental agencies.

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And while their direct participation in the mediation may or may

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not have been essential,

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understanding their interests and the far -reaching impact of decisions

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helped shape the negotiation process.

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In an even more extreme example of the convening efforts

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required to ensure a constructive dialogue,

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I refer to the actions of my friends at Convergence,

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a public interest group whose mission is to bring together stakeholders

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representing all sides of important social issues.

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For example,

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before successfully convening a conversation around national healthcare

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policy,

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it was necessary to conduct over 100 private interviews simply

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to develop a list of who should be invited to participate.

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While most mediators will never be called upon to go to such lengths to identify stakeholders,

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it is a critical first step in mediation to always ask the question,

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do I have the right people invited to this process?

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The answer may be obvious,

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but in many instances where the question was never appropriately addressed,

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the mediator may already be sowing seeds of impasse.

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