Toivo-IIE-Take2-Slide45

May 08, 2026 13:27 · 2:48 · English · Whisper Turbo · 2 speakers
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Lecture Index
Rodoma tik
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Okay, let's apply what we have learned to your particular situation.
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Think of an international audience's attributes,
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labeled A to F,
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and the barriers,
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labeled G to L,
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that you may encounter in your work and rate their impacts using a
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1 to 5 Likert scale.
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In other words,
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on a scale of 1 to 5,
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rate how profound or serious you think the consequences of each of
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the actions within your particular situation would be.
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1 is not impactful,
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3 is impactful,
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and 5 is most impactful.
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Then rate the attributes again,
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but this time rate them from 1 to 5 in terms of likelihood,
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meaning the chance or frequency that they actually happen at your workplace.
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1 being not likely to happen,
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3 likely to happen,
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and 5 very likely to happen.
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After you rate each attribute,
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assess where each of them,
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A through L,
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shows up in the graph.
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If an attribute or letter is in the upper right quadrant,
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it is both impactful and imminent,
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meaning you or your management should take care of it quickly.
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If a situation appears in the upper left,
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it can be considered impactful but not imminent,
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so the suggestion to you or a manager would be to review it every now
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and then to see if it needs more attention.
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If a letter appears in the lower left quadrant,
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it can be considered a non -critical matter,
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as it falls under the low priority category.
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On the other hand,
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attributes that appear in the lower right quadrant should be considered inconsequential
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but probable with some frequency of occurrence.
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If attributes appear here,
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shift your attention and resources away from them and instead shift your
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focus on the fix -it attributes.
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Okay,
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before you begin assigning numbers,
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let's explain a few of the attributes that were not covered in the lesson.
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Assumption of similarity means assuming the people of a particular nationality
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or culture are all the same,
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basically not recognizing that they have internal and geographical variations,
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such as England and Scotland,
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and personality differences.
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Stereotypes here mean
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not only an oversimplified view of a group of people,
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but also a commonly held misconception of them as well.
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Prejudice is projecting unfair feelings and opinions about a
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group of people that is not based on truth or reason.
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Directness and indirectness reflect
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different cultural values that can become a communication problem.
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English as a second language poses vocabulary and listening problems.
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And finally,
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strong accents can make a conversation difficult to follow.

This transcript was generated by AI (automatic speech recognition). May contain errors — verify against the original audio for critical use. AI policy

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