Només mostrar
0:11
S… Speaker 1 (Recording_149)
We flew in overnight so she needs coffee for the boost. So we just wanted to come in and say hello. I want to introduce you particularly to Marlena who has joined the Thais team.
0:27
S… Speaker 1 (Recording_149)
in February to lead the shipping claims team and she's joined us from one of the big hall insurers. I will let her just briefly introduce herself. Let's do that first. Hello, I'm Marlena, I'm a lawyer but of course I don't work with E-Lost right. I moved to the insurance almost 12 years ago.
0:55
S… Speaker 2 (Recording_149)
And I started working at Norwegian Harvlak, which was one of the biggest hunters, probably in the world. And we had a lot of internal competence. So I was always seated with the technical team, because with my legal background I was working around the policy conditions. And then of course they were speaking a different language. They were speaking the language of machinery, engines, bearings, valves. So we had this dialogue to see how we can...
1:27
S… Speaker 2 (Recording_149)
support our members and the company where i'm coming from was mutual so it was more like pni club so we were owned by the ship owners and for for a couple of years i was also seated at the board so together with the together with our owners to be honest where we were aligning on what is necessary and how we can support our members best
1:49
S… Speaker 2 (Recording_149)
I started working as an adjuster, so I was adjusting the claims, so probably what is being outsourced now, I was doing this for over seven years. And then after seven years' time, when I have realized that I understand how the policy will play out at the end, and I've been adjusting different risks. HAL, war, builders' risk, kidnap ransom, basically everything apart from PNI.
2:19
S… Speaker 2 (Recording_149)
that doesn't require adjustments, collisions, so it was all in my box. I said, okay, now I want to get closer to our clients and support them just by handling their cases and then adjusting. So I moved to claims team. I was responsible for our London office. That's also how I got to know Taisers.
2:43
S… Speaker 2 (Recording_149)
I was responsible for our clients underwritten by London office that were based in London. Absolutely not the last time, so I hope to see you more often. Again, my speciality comes with the wording, making sure that your policies are watertight.
3:08
S… Speaker 2 (Recording_149)
And what I usually do when I see that a casualty is happening, I always prepare for the worst, but I hope for the best. But I like to understand the whole exposure. So sometimes when we will be notified when a casualty will happen, I will come back with a list of questions. But there is a purpose for me asking those questions. It's because I simply want us to be prepared. And apart from all of this, I've been always very heavily involved in education.
3:37
S… Speaker 2 (Recording_149)
One of my favorite topics is general average, but I still teach at different international organizations. It's like full eight hours lecture and workshop. So I know how it will all fall into place. I've been involved in many casualties involving both Helen Machinery and PNI. So I hope that we'll never see one. But in case you will have any questions, I will really try to.
4:07
S… Speaker 2 (Recording_149)
to help as much as I can. And by working closely with Tysers, yes, I just... By working closely with Tysers, I said, okay, I've been now helping our members for over 11 years, living in Norway. Originally, I'm from Poland, and Norway is, where I used to live, was a very wet place, the most rainy city in Europe. I said, I want to sit even closer to our clients.
4:37
S… Speaker 2 (Recording_149)
And what is the best place to do it? And the best place to do it, and believe me, I've been working with London-based brokers for the last five, six years. The best place for me has been Taisers. So... I'm so privileged to be working with Chris and here at the home.
5:00
S… Speaker 2 (Recording_149)
because you are an extremely good mentor. We have fantastic support from our Bangladesh office as well, so that's shortly about me. And I do not know all the answers, but we have a fantastic network, so we know who to ask the questions. We were delighted to get one in, basically. Traditionally, the ties away of recruiting was to track up their talent, train them up, develop them.
5:32
S… Speaker 1 (Recording_149)
A bit like Accus is going through a bit of a change here, you've got more younger people coming in and we encourage all of that and that's how I started within the firm and then we started working with Mullane on a few technical workshops and policy forums to become a work in London, how good for us if we could.
5:54
S… Speaker 1 (Recording_149)
And when you pay a couple million dollars, you can get anyone you see. So there she is. We're delighted to have her. She's going to be an amazing part of the team. We work very closely with the office here. And we've been working with Akish for a very, very long time. Your P&I is now at the school. School will be coming through in July. Of course, we'll arrange meetings.
6:27
S… Speaker 1 (Recording_149)
we saw them with you at the tail end of last year, and they'll look forward to that very much. Only last week on the stowaway on Yakish Pearl, I saw the email today suggesting we may have a chance to get her off in Sri Lanka. I kind of hope we can, but I suspect it'll probably end up being Bangladesh rather than Sri Lanka, because nowadays...
6:54
S… Speaker 1 (Recording_149)
Now Sri Lanka or in Bangladesh? Sri Lanka was just an inquiry. Yes, there was an email today saying unlikely but we can certainly try. So I think it's worth trying. And I think what it tells us is that when these stirways come on board, I remember getting a lot of these cases 20 years ago. You can take them off there, no problem at all.
7:26
S… Speaker 1 (Recording_149)
So you'll be coming out of West Anglia, you come round off quickly. It's been two months. Around two months. And I think the lesson we learn is that next time we get them off as quickly as possible. And if we have to deviate, and if we lose a few days higher, in the long run it's worth doing.
7:50
S… Speaker 1 (Recording_149)
because this guy has been a nuisance on board. He's been a threat to the crew as well. Most of the Africans are not being racist here, but the Africans are big, strong men. And we had this with the Thai crew and the Bangladeshi crew. The crew are quite small and they're thinking, this guy's a scary Thai, you know? But they have to be looking after them. We had a case 25 years ago on a Russian vessel that we insured where they threw the stairway off.
8:20
S… Speaker 1 (Recording_149)
And they say to the murder charge in the US. They said they didn't. He just jumped off, disappeared. But really, what? Just jumped off in the middle of the ocean. The Americans were convinced that they forced him off the vessel. They wanted to bring murder charges against the group. It's a very, very difficult situation. The humane side of it and the obligations under SOLAS and the other conventions mean you have to look after them and feed them.
8:47
S… Speaker 1 (Recording_149)
Treat them with dignity, which is exactly as you should. And as Malena was saying this morning, we were just talking at breakfast. They're going from a terrible, terrible situation. It must be awful for them to want to board a vessel, give away their life and head to somewhere new. They truly are desperate migrants. But I think the lesson to be learned is to try and get them off at the earliest possible opportunity. And not to think that we can eventually find a place to get them off with very little deviation, very little loss of power.
9:18
S… Speaker 1 (Recording_149)
Because it doesn't really happen like that now. There's such resistance and reluctance on the part of authorities to take in. And this guy has got his passport with him, doesn't he? Most of them don't have any... You can't even tell which nation they're from. There's normally a questionnaire to fill out, which asks a few things about... Okay, so you say you're from England, so what's the name of the place where the Queen lives?
9:43
S… Speaker 1 (Recording_149)
That's how they trick and work out where these people are from. I'm sure you've seen a few cases before. The message this morning was a little bit hopeful on GAC. It didn't rule it out. I think we should ask them to make the further inquiries.
10:01
S… Speaker 2 (Recording_149)
spending a few dollars to make the inquiries. Whether it happened, I'm not sure. When we had our call at school last week, Moyno mentioned the other case in Bangladesh many, many years ago. That was a horrific experience for that survey. He ended up in jail for well over two years. He went in 76 kilos and came out about 56 kilos. He was badly treated in there. He didn't speak any of the language.
10:33
S… Speaker 1 (Recording_149)
The conditions were inhumane, actually. So, if the word gets back to the other stowaways, this could happen. Today we saw one picture of this guy, wearing new dresses. I found them twice in my silhouette.
10:55
S… Speaker 1 (Recording_149)
They become very good friends after something. So he's wearing other crew members clothing. Is he on board now? Yes. They work, they eat. Has he converted to Islam yet? We found two Muslim guys also. This guy also is Muslim. He's praying, he's coming.
11:20
S… Speaker 2 (Recording_149)
He's Muslim when he's wearing new dresses. It's interesting because when the Abdullah was pirated on March 24, that was during Eid, and the crew were treated much better by the pirates. Because it was Muslim to Muslim, it was during Eid. And after the ransom had been paid, they had a farewell dinner on the board. With crew and pirates before they took it.
11:45
S… Speaker 1 (Recording_149)
Millions of dollars or not, they were. Seriously. So they were treated humanely. That is... We're for humanity. Once, we have released silently in Argentina. Yes, a long time ago. Yes, I have released them silently. We met them in the city later. But they don't want to look at us. It used to be the case in some jurisdictions that you would pay...
12:17
S… Speaker 2 (Recording_149)
$7,000 per person in Canada. And that was the charge levied by the authorities for processing, handling, buying a ticket and putting them on the boat to go back, or the plane to go back. And it was $7,000 minimum fee. And I once asked one of the correspondents out there, so what happens to any surplus money? And they said, there never is any. So it was just a little bit of a revenue generation for the Department of Immigration or what have you.
12:49
S… Speaker 1 (Recording_149)
That's an unfortunate case. I'm not sure how many of you were on the call at school because it's hard to see on those calls, isn't it? But Fazlina, the new lady at school, she's very good actually. Very quick. She's very quick. Even after late hours, because Bangalore Mama Jatra was in Canada. Of course. And we had to talk with her, working in Singapore time.
13:21
S… Speaker 1 (Recording_149)
One in the morning. Very valuable. And he didn't bother. He immediately responded. No. She's very competent. Very competent as well. And it's needed because Alex is going to have a baby as well. So she's about to start. Not quite. Very soon. She's from China? Chinese? Singaporean qualified. The Singaporean qualified lawyers are essentially the same as English qualified. They're so similar.
14:00
S… Speaker 2 (Recording_149)
I think she's super boring, but I'm not sure. I don't mind, she's very good. We can ask her. So first question for Zina. She'll go, what do you want to know? I think it's one of you, a little bit about that huge group. I met Mr. Basharulian many years ago. He told me the story. Was it his father or his grandfather? His father.
14:31
S… Speaker 1 (Recording_149)
Mr Bashir Odin. His father. How he found it. Can one of you please just briefly tell the story from my lady's benefit. Probably at his early, before his teenage, he left the home. And then he... Calcutta, weren't you? Yeah, Calcutta. Before the partition. And he started...
15:00
S… Speaker 5 (Recording_149)
Just random businesses in the street. Probably in the railway station or in the railway station. So after that he eventually ended up owning a new own factory. Probably in to work a business.
15:26
S… Speaker 1 (Recording_149)
Now, he actually buy nekrotis in maybe Gudara Khan and Gulshan. There was a local market like this. The farmers come with the nekrotis and he buy it from this place. And after that, he randomly bought a factory from maybe abandoned factory from Japan or like this, tobacco factory. And this was a stunning collection. After that, he never left back.
15:58
S… Speaker 2 (Recording_149)
Tobacco business is the first business of heritage. And when I was here one year, the tobacco had just been sold for a billion dollars. It was the largest India in Bangladesh history. Roughly 4.7 million dollars. I asked him why and he said it's just time for us to move out of tobacco. It's not a pure coincidence. I then flew from here on a flight to Bangkok.
16:27
S… Speaker 2 (Recording_149)
the next day having had this conversation with your plane next to a thai who said what have you been doing here and i said i've been shipping clients work in insurance and i said what have you been doing he said oh we're just buying a tobacco plant from one of the banglissi companies and i said oh really that's amazing tell me about it but i didn't say a word about i'd had this conversation i didn't let on about the billion dollars and he was he was part of he was a thai part of the japanese
17:19
S… Speaker 4 (Recording_149)
So can I ask do you have any other lines of business apart from shipping or is it now just...
17:28
S… Speaker 1 (Recording_149)
Okay, so then shipping in percentage-wise, how is it like 5% of the company, 2%, 10%? More than that. But what is the percentage? We didn't actually know the figure, but this is one of the leading businesses from Pakistan. Maybe it is top one or two.
18:00
S… Speaker 3 (Recording_149)
Bottled water I think is one of the... Has that developed? Mineral water? Yeah. Mineral water. Yeah, yeah. Mineral water. Actually, Mr. Akis, he has 10th son. So, Mr. Bashir, he was having five brothers. So, when you met him, that time... He was in charge of shipping. Not only shipping, he was the managing director of the whole group. Of all concerns.
18:35
S… Speaker 3 (Recording_149)
After that, in 2019, most probably, they have separated. They have separated and all the brothers, five brothers, they have... So, our now, our managing director is Mr. Sheikh Jashim Uthin. He's the youngest brother of Bushi Uthin. He's in charge of shipping now. So, he's a family company. Family company.
19:04
S… Speaker 3 (Recording_149)
A panther, have you seen MSC a panther? Yes. This is to his son and daughter. In our company, the mother company is Akis Resources. Akis Resources, under this mother company now we have Akis cement, Akis shipping, Akis glass.
19:38
S… Speaker 3 (Recording_149)
Any tea? Tea or diesel? It's part of the group. Steel as well. Yes, it's still in our manufacturing company. So it's a powerhouse company. Do you have technical management within your company?
20:01
S… Speaker 1 (Recording_149)
He is our technical manager. Do you have your own crew? Yes, all crews are from Bangladesh. If I asked you, out of all the Bangladeshi companies in terms of pay for crew, are you top payer, middle or top?
20:30
S… Speaker 2 (Recording_149)
Not too much difference. And that pain has gone up quite a lot in recent years because it's not to be competitive otherwise we're losing them to interest. Once upon a time there was too much absence now. Maybe around 25 years back. I think there's a real apparatus now for the young to go to see. We were discussing this recently and my view very simplistically is that whenever I talk to marriage, I'm probably more in one room because we all...
21:01
S… Speaker 2 (Recording_149)
through the academy and many more of the shipping corporation. Not so much now, but you'll go to the studies together and do your masters, whether it be in South Shields or somewhere else. You had a lot of fun in your younger days at sea. You went to a lot of ports, you had time off, you could go ashore, you could do stupid things that young people do. But nowadays, the turnaround time is so quick with vessels. You barely get out of the anchorage. You're denied permission to go ashore.
21:32
S… Speaker 2 (Recording_149)
particularly anywhere nice like the US, Australia or whatever. Massive restrictions. It just seems to me like it's less fun and there's much, much more risk for you personally in terms of criminalization. You have an oil spill, suddenly you're arrested. It just seems to me like it's not as much fun as it would have been. No, not at all. So is that reducing people's appetite to want to go to sea? But actually, like our country, still people...
22:01
S… Speaker 1 (Recording_149)
preferring this sort of job. But other countries don't like that. So Bangladesh, Philippines, still? Still they like it. Because in our country, after completion of the graduation, job is not available. I see. And there are a lot of people. Yeah, many people are unemployed. They are not getting their jobs. They have completed their graduation, completed their education. I mean, P.S.C., M.S.C., they have completed, but they don't have any jobs.
22:29
S… Speaker 1 (Recording_149)
So they prefer the technical education. Technical education, they have more chances to get the suitable jobs. A huge amount of pressure gets educated already. It's a highly educated young workforce. But people are educated. There are so many in Bangladesh. 110 million. So your country should come out there. One of the careers that was getting out of publicity for Bangladesh's last few years has been in the sort of tech space, you know.
23:02
S… Speaker 2 (Recording_149)
It was very, you know, Google, Amazon, that kind of career, you know, because there are a lot of very literate and very computer literate Bangladeshis. And I don't know whether that's a career that people still want to pursue here, but it was a... I remember reading a country profile on Bangladesh and it was talking about the careers that might take off here, you know. And one other one was a very highly educated workforce that's very computer literate.
23:38
S… Speaker 3 (Recording_149)
I think that AI might be doing some of it, unfortunately. But can I ask, how many vessels do you now have? And I mean, what's your experience with casualties or claims?
24:00
S… Speaker 1 (Recording_149)
So we have right now, right now, 11 mother vessels. Lighter vessels may be probably... 44. 44 and 11 mother vessels. 6 is 1 by Aki's C line and 2 is from...
24:30
S… Speaker 3 (Recording_149)
Not that much. I think you didn't have any material to us. To be honest, we had this emergency phone where I used to work. And we actually calculated because I didn't have this phone very often. I had it maybe three times a year. But the value of the losses that my company has experienced exactly those weekends when I...
25:00
S… Speaker 3 (Recording_149)
I had these phones. They figured out it would be so much better to pay me like thousands of dollars every single day for not having the phone. Better than for me to have the phone. So I have this like month before. She's jinxed. No, I'm kidding. But it's good that you didn't have anything. So far we didn't really have any kind of holiday.
25:43
S… Speaker 1 (Recording_149)
We had a case recently where we lost an angloon in the Middle East as well.
25:54
S… Speaker 2 (Recording_149)
That was unfortunate because it was infound at the time when in front of us there was another vessel. They all of a sudden go not under command and they immediately sailed out from there. At that moment we tried to check our anchor and on that our anchor is also lost. We had to move immediately.
26:51
S… Speaker 3 (Recording_149)
What do you say? Do you say like globally or is it more...
27:00
S… Speaker 2 (Recording_149)
this geographical area oriented? Our trading area usually from South Africa, from east of South Africa to north of China or Korea. This is our optional route, excluding US, Australia and European routes. But optionally we call in Mediterranean because there are some partial shipments.
27:30
S… Speaker 2 (Recording_149)
from North Africa to Bangladesh. Any plans for new parts? Our team is in Singapore. Because all of our senior management and our CEO sir all are in Singapore.
28:06
S… Speaker 1 (Recording_149)
So is that VATC you do the support? Yeah, VATC. All that business used to be chartered through a company called Millennium Synergy long time ago. Millennium Energy. No, no, Synergy. Synergy, two companies. He used to have a contract with VATC to bring a lot of that stuff in chartering. I think he passed away actually. He's from Morocco? No, no, he's from Bangladesh. So is the fertilizer...
28:54
S… Speaker 2 (Recording_149)
Any restrictions on that with the global fuel crisis in terms of the production of that? The government are planning accordingly. Whenever they need, they purchase, circulate the tender. Is CAFCO opening and operating? CAFCO is another entity. CAFCO stopped operation yesterday or within last week probably. I have heard that production is off because of...
29:42
S… Speaker 1 (Recording_149)
So much knock-on effect that you don't think about just thinking fuel for car heating
29:57
S… Speaker 4 (Recording_149)
Two weeks ago. I don't think I told you this.
30:01
S… Speaker 1 (Recording_149)
but he said his driver spent four hours at the petrol station. I was in Sri Lanka six weeks ago and we had our final night in the hotel coming back to the airport and the driver spent five hours in the middle of the night. This was six, eight weeks ago filling up with petrol so he could drop us. We were only five miles from the airport.
30:24
S… Speaker 1 (Recording_149)
I said we're happy to get a local taxi because he had to go back to his family which was a five hour drive and the other couple of my wife and I were with she said no Chris because we might not get a taxi because there was so little fuel and there were queues around the block and you know not as long as here here it's two or three kilometers not some of these queues but that was you know six weeks ago so it's a lot lot worse there now scary now this scenario is very common in our country also yeah shorter office hours four kilometers long they're waiting for collecting gases
31:00
S… Speaker 1 (Recording_149)
Is there a system here like there is in Sri Lanka where certain professions have the QR code in Sri Lanka? So if you're in the tourist trade, if you're in food, you know, essential services, you have a QR code and you go to the front of the queue and you can have a certain amount of fuel. There was a solution regarding this, keeping some kind of example, but it was not implemented yet. Because the last portion of our...
31:27
S… Speaker 1 (Recording_149)
The population is not that equipped with the technology. They've all got a mobile phone though. Everyone has a mobile phone. No, no, no. You will still find the feature phones with buttons. Oh, okay. They will not get. I went to the wedding with Preeti. Oh, okay. One of the ladies used to work here. I went to her wedding about three years ago.
31:57
S… Speaker 1 (Recording_149)
about three years ago and we were going from the Charlem Pan Pacific to somewhere near Uttara and I said to the hotel can you just organize a car to take us to the wedding please and then they said oh sorry there's a problem with the hotel car we'll get you a taxi from outside I said I don't mind what it is as long as the car is safe has a seatbelt private knows what he's doing no problem no problems this guy turns up in a battered old car
32:32
S… Speaker 1 (Recording_149)
And I said, does he know where we're going? He didn't speak a word of English. Yeah, he knows where we're going. We were going to something like the Jamuna Convention Center. And when I met him, he was just saying, Jamuna. Jamuna. And he basically said that for the entire journey. And I said, come on.
32:53
S… Speaker 1 (Recording_149)
Can't you write it down for him? He said he can't read or write. I said, we'll text it to him. He had an old Nokia phone. He didn't have no text with it. So he spent the entire journey all the way there. And we went past it, Robert said, there it is, I can see it. Oh, God, in panic, pulled over, wrong way down a one-way street. It was a terrible journey. No idea. Taxi.
33:23
S… Speaker 2 (Recording_149)
What can I ask you? Because I felt that I stole like a couple of minutes. Can I just get some quick introductions from your side? I would be just very interested to really understand. Myself, Nazbun Ishtamahar and I'm in at least for roughly four years. And I'm doing operations. Post-phasing operations. And your name was? Nazbun. Thank you so much.
34:11
S… Speaker 2 (Recording_149)
Where were you before? With Akis? Akis also, in different companies. Last time in Akis, from Akis I joined.
34:27
S… Speaker 2 (Recording_149)
So we have two superintendents? Yes, two superintendents. And you are one of them? Yes. And you have 11 vessels under your command with all the planning? No, 500 me and 600 with my colleague. That's quite a high number, isn't it? That's quite a high number, I think. Yes, yes, yes. Normally you say two to three, wouldn't you? Yes, yes. Three is... If you have a major casualty and you have to go for an extended repair, then that would be a real strain.
34:58
S… Speaker 3 (Recording_149)
Look at them.
35:00
S… Speaker 5 (Recording_149)
So far we have a good team operation, so things are good in this team. So this is Aby Hasnaim. I am here for one and a half year now. And I actually look after the claim and leave issues. Basically after post operations. The exact person. This is the exact person. Exact. Exact person. If anything. Cool.
35:35
S… Speaker 5 (Recording_149)
Thank you so much. Have you been working with any kind of shipping business before? No, no, I actually joined here for the first time in the shipping department. I have actually worked as a legal officer in some other companies, but not for shipping. Thank you so much. Myself, oil police, I am Rajiv. I am working here in the claims and legal affairs department.
36:06
S… Speaker 3 (Recording_149)
maritime law from Bangladesh maritime university. I have joined a lot of workshop on maritime issues. I have worked here for almost one year and this is my first job. Before that I was working on a law firm for six months. In Dhaka? Yes, in Dhaka. One of the living law firms in Bangladesh. Barishtya Shopeekel Medan Associates.
36:34
S… Speaker 3 (Recording_149)
He is working here for almost 52 years. What's the name? Barista Shopee Khamet and Associates. He was the ex-law minister? He was the ex-law minister of Bangladesh also. And the president of Bangladesh Baric Council and the Supreme Court Baric Association also. So high expectations from the first six. You were lucky to get a job with this firm then. Thank you so much. Myself, Mohammed Abul Bashar.
37:03
S… Speaker 4 (Recording_149)
I look after the first fixing operations. So I'm here for about 7 years. Your name was? Abul Bashar.
37:22
S… Speaker 1 (Recording_149)
And that's why I just wanted to really understand because it's so much easier to correspond with you once I can associate the name and who is the quality. We'll check the spelling of the name. Absolutely. I have a feeling that I have made so many mistakes here. But you all have now my card so just please reach out as well so that we can have these direct communication lines.
37:47
S… Speaker 1 (Recording_149)
Talking about fixtures, how many of your vessels are sailing on the spot and how many are on time charters? It actually depends on time charters, I mean it depends on the market.
38:26
S… Speaker 2 (Recording_149)
That's very tricky for schools and very tricky for us so if anything happens we're going to have to quickly separate.
38:34
S… Speaker 2 (Recording_149)
While Anna will be on one side, I'll be on the other, these guys will have to split as well. You would know, split legal conflicts that we have to manage. We have to manage it with informed consent, that's the process in London. It's not just we're doing it, we have to say to the clients, right, your team is and I'm on the other side. I won't have access to the file, the owning side or the charging side.
39:04
S… Speaker 2 (Recording_149)
Yeah, anything significant. Not a loading discharge survey. We had one recently where there was a bit of a slow process of agreement with BSC as to whether there would be a single surveyor or a joint surveyor. BSC thought it was agreed, you said no it wasn't, and then they said it is. That sort of thing is fine, but if there's an actual dispute going on, that would need a single handler within the school to lock it out.
39:33
S… Speaker 2 (Recording_149)
single handler for BSC, which makes it a bit trickier because normally you see the BSC name and you think that's the BSC case. No, no, this is accurate. We keep just doing some hot seat investigation.
40:00
S… Speaker 2 (Recording_149)
It's hope that we can differentiate from one from another. Otherwise, there is a really complex accelerator. Yeah, yeah. Oh, about your question. Currently, among 11, roughly 6 to 7 are in time travel, and other 4 is in time travel. So that can change, can't it? Yeah, yeah, it changes. My recollection, frankly, is to not play the market, because that sounds reckless, but to be a bit less.
40:34
S… Speaker 1 (Recording_149)
So the Singapore office will be an additional chartering office? No, it's pretty interesting. But they actually look after the chartering part totally. Not Singapore, Dubai office. I thought Mr. Ravelin has gone to Singapore. Yes, Singapore is in business. Our office is based on Dubai. So where do you have offices acquired from?
41:03
S… Speaker 1 (Recording_149)
Here, it's Singapore and Dubai. Singapore, Dubai, and we have our agency office in our shipping area. There seems to be a perception, understandably, that charging activities undertaken out of Dubai just have a little bit more international feel than the charging offices operating out of Bangladesh on pricing and more international feel, so Akis and a few of the other ship owners. Some from here.
41:33
S… Speaker 1 (Recording_149)
Charging you can do from anywhere now, can't you? You have a laptop and a phone and you can be... You can be in the Maldives, you can be in Dubai or Arab. But physical appearance is required, I think. Of course. We do business in Dubai, so many people are going to Dubai to catch the big parties. And are your colleagues in Dubai still there or have they... They are still in Bangladesh. They come back, have they? No, one... Two banks in Dubai and two...
42:03
S… Speaker 1 (Recording_149)
We have an office in Dubai and they've just said the office has reopened if you want to go back. No pressure. They are also doing office from their home. No one is attending the office today, nowadays. I mean, COVID showed, didn't it? Sadly, we can operate our businesses from wherever. I'm a great fan of sitting next to someone, communicating, talking, build that camaraderie, have a bit of fun, talk things through.
42:39
S… Speaker 1 (Recording_149)
But if for whatever reason, hospital visit or whatever, you're taking a relative, you can sit in the waiting room and do an hour's work now. That never used to happen. It's really invaluable. So people are actually habituated in working from home.
42:57
S… Speaker 1 (Recording_149)
Because in the Covid time most of the people are at home. So nowadays it's not a big deal. So people are used to work from home. And you get two screens at home now as well and set them all up. Yeah, we have also all set up to work from home. Sometimes we find the Wi-Fi is better at home than in the office actually. You've got 400 people on the Wi-Fi in the office. Big stone walls and stuff.
43:23
S… Speaker 1 (Recording_149)
Last year, Akis also declared one month of office for all life by your accusation. For the government? Oh, actually, it's a policy of... I'm sorry, who did it? Last year. Last year. Yeah, one month of office. It's a policy of accusation. He spontaneously declared, he just relocated the office and do all the work from...
43:48
S… Speaker 1 (Recording_149)
Everyone home in the same month? Yes, yes, yes. In fact, people were given show bus letter, why have you attended offices in the company? Actually, if any situation is like COVID, then how will we manage this situation? So, this is a practice. We can maybe do a role operation from home. When COVID happened, our IT manager went straight down to the nearest.
44:41
S… Speaker 2 (Recording_149)
I remember when I was trying to buy laptops for my family.
44:49
S… Speaker 2 (Recording_149)
just at the mid of 2020 I didn't find any suitable option because the price is too much compared to the
45:05
S… Speaker 2 (Recording_149)
Do you do these yearly exercises with regards to ISM code?
45:18
S… Speaker 2 (Recording_149)
Isen? Yeah. And how do you do it? Do you just organize it internally or do you use external companies to do that? No, usually just to refresh the Isen. I'm thinking about creating like a casualty scenario and then just... The Isen is maintained by the machines.
46:01
S… Speaker 3 (Recording_149)
So will you have a after stowaway will that be subject to a sort of review within the ISM framework as to what you could have done differently or any lessons to be learned or does stowaway not count in the same way as a marine casualty?
46:18
S… Speaker 4 (Recording_149)
Would that be in that? No, after that incident, our ISM team has already examined and investigated what were the rankings and what could be done. And after that, we have taken a circular to our vessel regarding this, especially while trading in the African region, this check is to be maintained strictly.
46:52
S… Speaker 1 (Recording_149)
Also at African port we are appointing our own OOPPA to protect our interest. It used to be a dog canine search. Yeah, dog search survey also. That used to really only be in South Africa, doesn't happen in many other ports. Yeah, South Africa we always conducted the service. I'm not sure it happens anymore. South Africa we haven't experienced yet.
47:14
S… Speaker 4 (Recording_149)
But South Africa, we can manage doctors, but any other African ports, just port facility officer and another one or two guys just came on board and randomly checked some places and they go. Where did this Stairway come up through the wrong trunking? It was probably non-operational.
47:51
S… Speaker 4 (Recording_149)
It was there one to find that some people can hide there. In fact, it was not in operation. I mean near to the Monkey Island. Monkey Island. It was in the Monkey Island. Do you think the Hawaiian side should have responded to him or what do you think? We have, after our investigation, so far I have that it was not possible to find with human interaction.
48:39
S… Speaker 3 (Recording_149)
Do you think this crew could be criticised in any way for not being more vigilant and not spotting it or not? Based on this particular scenario, so far I had that there was no human error in this case. So there is no one to blame, that he is responsible. I wasn't looking for anyone to blame, I was just wondering whether with hindsight the crew sort of reflect back and say we've been a little off it.
49:07
S… Speaker 3 (Recording_149)
I'm sure nowadays with what's happened at the cost of the company, all the masters will be saying to their crews in Africa, right, we are, it's not happening again, it's not happening on this vessel, this call, so we're going to be super, super vigilant. Yes, yes, yes. Probably just after that incident, one of our vessel will call dead. Just after that incident, probably one or two weeks later.
49:52
S… Speaker 1 (Recording_149)
So far I heard that in a dome, inside a dome.
50:00
S… Speaker 1 (Recording_149)
I had to just sit there, not even stand there. And also maybe just close the door with some kind of papers or something. How did he was found? I mean, how? He came out. He came out. He came out. In one of my vessels, that's around 2006, I think.
50:29
S… Speaker 2 (Recording_149)
2006 or 2005, we found four or five stories after 12 hours. Bangladesh vessel? Yes, Bangladesh vessel. Which one? Bangalore book? Maybe, maybe, maybe. I think it was. Maybe, maybe. But we come, we return. We drop them, but after two days, we found another four. Another four or two, two, two. Then we went to Argentina, we keep.
50:53
S… Speaker 2 (Recording_149)
Captain kept silent. I remember. And we keep them in the, you know, the refer board, the back side. But at night they started banging on the ship's house. So we are worried that the port authority came because we didn't declare. Then we released. No way out because we didn't declare. They're probably happy. Yes.
51:25
S… Speaker 2 (Recording_149)
and in one ship we found two stairways they enter in the duct in the cargo hold there is duct you know ventilation duct so it is far above from manhain ask them how you enter with the you know the elbows like this because this is very thin like this this way it clad back and it stayed there you know it is above you know
51:53
S… Speaker 2 (Recording_149)
maybe 10 meters later we have no we add up one method the paper powder we run the blower through paper powder then it circulates so that you can understand if anyone is hiding there because if the paper powder is there there's no chance of him falling down because he was obviously so wasted i mean they're so determined
52:26
S… Speaker 2 (Recording_149)
They always deserve to. One time we found four or five over the radar. And I think this is very common. Yeah, that's the normal area. Yes, yes. That's it. The risks are totalized. The radar is always moving. The waves are coming there, but they're holding there. So exactly how they spread? They have to be... They have nothing to lose. That's tragic, isn't it? They have nothing to lose. That's why they're taking their own risks. That was very sad.
53:05
S… Speaker 1 (Recording_149)
So I'm not allowed to say it, but I would have also happily just... She's humanitarian. You're not a human rights lawyer, right? Not yet, although I involved myself into Rafter Foundation some time ago. But then I realized I can't do everything at the same time. Thank you so much for having us today. It was lovely meeting you. Yeah, really. Thank you so much.
53:44
S… Speaker 3 (Recording_149)
Really, if anything, please give a shout. I've said it today a couple of times, I do not know all the answers, but Christmas probably does. We just have a network between us to find out. The good thing about insurance is you get the most unique circuits. And then you get something slightly different. It's similar, but it's not quite the same. It's challenging and it's fun as well. If it wasn't fun, we wouldn't all be doing it.
54:15
S… Speaker 3 (Recording_149)
Thank you for making us welcome in your office. Please give our best wishes to Mr. Razaluddin.

This transcript was generated by AI (automatic speech recognition). May contain errors — verify against the original audio for critical use. AI policy

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