Hōʻike wale
0:00
S… Speaker 1 (1779795346852)
In our private and professional lives,
0:03
S… Speaker 1 (1779795346852)
emotions are rarely welcomed.
0:04
S… Speaker 1 (1779795346852)
Instead,
0:06
S… Speaker 1 (1779795346852)
emotions are still mostly viewed as disruptive and socially
0:10
S… Speaker 1 (1779795346852)
taboo.
0:10
S… Speaker 1 (1779795346852)
Emotions are routinely described using words like irrational
0:15
S… Speaker 2 (1779795346852)
or volatile.
0:16
S… Speaker 1 (1779795346852)
They're communications that have to be managed,
0:19
S… Speaker 1 (1779795346852)
brought under control,
0:21
S… Speaker 1 (1779795346852)
or obstacles to be overcome before disputes can be resolved
0:25
S… Speaker 1 (1779795346852)
through more rational thought.
0:26
S… Speaker 1 (1779795346852)
Yet emotions routinely lie at the core of a dispute.
0:30
S… Speaker 1 (1779795346852)
Try to imagine a family conflict,
0:32
S… Speaker 1 (1779795346852)
a workplace disagreement,
0:34
S… Speaker 1 (1779795346852)
or a mediation involving a serious personal injury without the presence
0:38
S… Speaker 1 (1779795346852)
of strong emotions.
0:39
S… Speaker 1 (1779795346852)
It's impossible.
0:41
S… Speaker 1 (1779795346852)
Ignoring the critical role emotions play in understanding the
0:45
S… Speaker 1 (1779795346852)
source of conflict and shaping our behaviors in the conflict moment flies
0:49
S… Speaker 1 (1779795346852)
in the face of who we are as human beings.
0:52
S… Speaker 1 (1779795346852)
To begin to understand emotion,
0:55
S… Speaker 1 (1779795346852)
is to unlock the door to designing a dispute resolution process that will
0:59
S… Speaker 1 (1779795346852)
provide emotional satisfaction.
1:01
S… Speaker 1 (1779795346852)
By attending to emotions,
1:03
S… Speaker 1 (1779795346852)
we as mediators offer the possibility of a more complete,
1:07
S… Speaker 1 (1779795346852)
authentic,
1:08
S… Speaker 1 (1779795346852)
and ultimately satisfying dispute resolution process.

Ua hana ʻia kēia transcript e AI (hoʻomaopopo leo mau). Hiki ke loaʻa nā hewa — e hōʻoia i ka leo kumu no ka hoʻohana nui. Ka hoʻokō 'ana i ka' ōlelo aʻoaʻo

❤️ Love STT.ai? E haʻi i kou mau hoaaloha!
Hōʻuluʻulu
Kaomi Summarize e hana i ka AI mahele o kēia transcript.
E hōʻuluʻulu ana...
E nīnau i ka AI e pili ana i kēia transcript
E nīnau i kekahi mea e pili ana i kēia transcript - e loaʻa ana ka AI i nā ʻāpana pili a me ka pane.