បង្ហាញ​តែ
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S… Speaker 1 (1779795346852)
In our private and professional lives,
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S… Speaker 1 (1779795346852)
emotions are rarely welcomed.
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S… Speaker 1 (1779795346852)
Instead,
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S… Speaker 1 (1779795346852)
emotions are still mostly viewed as disruptive and socially
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S… Speaker 1 (1779795346852)
taboo.
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S… Speaker 1 (1779795346852)
Emotions are routinely described using words like irrational
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S… Speaker 2 (1779795346852)
or volatile.
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S… Speaker 1 (1779795346852)
They're communications that have to be managed,
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S… Speaker 1 (1779795346852)
brought under control,
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S… Speaker 1 (1779795346852)
or obstacles to be overcome before disputes can be resolved
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S… Speaker 1 (1779795346852)
through more rational thought.
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S… Speaker 1 (1779795346852)
Yet emotions routinely lie at the core of a dispute.
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S… Speaker 1 (1779795346852)
Try to imagine a family conflict,
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S… Speaker 1 (1779795346852)
a workplace disagreement,
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S… Speaker 1 (1779795346852)
or a mediation involving a serious personal injury without the presence
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S… Speaker 1 (1779795346852)
of strong emotions.
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S… Speaker 1 (1779795346852)
It's impossible.
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S… Speaker 1 (1779795346852)
Ignoring the critical role emotions play in understanding the
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S… Speaker 1 (1779795346852)
source of conflict and shaping our behaviors in the conflict moment flies
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S… Speaker 1 (1779795346852)
in the face of who we are as human beings.
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S… Speaker 1 (1779795346852)
To begin to understand emotion,
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S… Speaker 1 (1779795346852)
is to unlock the door to designing a dispute resolution process that will
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S… Speaker 1 (1779795346852)
provide emotional satisfaction.
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S… Speaker 1 (1779795346852)
By attending to emotions,
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S… Speaker 1 (1779795346852)
we as mediators offer the possibility of a more complete,
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S… Speaker 1 (1779795346852)
authentic,
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S… Speaker 1 (1779795346852)
and ultimately satisfying dispute resolution process.

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សេចក្ដី​សង្ខេប
ចុច សង្ខេប ដើម្បី​បង្កើត​សេចក្ដី​សង្ខេប AI នៃ​ការ​បកប្រែ​នេះ & # 160; ។
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