New Recording

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S… Speaker 1 (New Recording)

No,

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S… Speaker 2 (New Recording)

you can just do it.

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S… Speaker 1 (New Recording)

Don't worry.

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S… Speaker 1 (New Recording)

Hi,

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S… Speaker 1 (New Recording)

my name is Alejandra and I'm doing my research for

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S… Speaker 1 (New Recording)

a CBI project.

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S… Speaker 1 (New Recording)

And the topic,

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S… Speaker 1 (New Recording)

I don't know if you know about the topic,

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S… Speaker 1 (New Recording)

but it's like using AI tools in

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S… Speaker 1 (New Recording)

the health environment context.

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S… Speaker 1 (New Recording)

Okay?

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S… Speaker 1 (New Recording)

Okay.

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S… Speaker 1 (New Recording)

So we're just going to do like a warm up question

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S… Speaker 1 (New Recording)

and then we will start with the real interview.

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S… Speaker 1 (New Recording)

In what situation would you go to

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S… Speaker 1 (New Recording)

an AI tool instead of asking for real

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S… Speaker 1 (New Recording)

advice?

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S… Speaker 1 (New Recording)

Actually,

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S… Speaker 2 (New Recording)

that's a hard question for me because I do it for everything.

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S… Speaker 2 (New Recording)

But I can think a bit more.

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S… Speaker 2 (New Recording)

For example,

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S… Speaker 2 (New Recording)

when I want to write an email formally.

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S… Speaker 2 (New Recording)

In a formal way.

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S… Speaker 2 (New Recording)

I'm always asking ChetGPT or Gemini or

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S… Speaker 2 (New Recording)

some AI tool.

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S… Speaker 1 (New Recording)

Yeah.

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S… Speaker 1 (New Recording)

Perfect.

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S… Speaker 1 (New Recording)

Okay.

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S… Speaker 1 (New Recording)

We're starting with the real questions.

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S… Speaker 1 (New Recording)

Try,

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S… Speaker 1 (New Recording)

like, if you don't understand anything,

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S… Speaker 1 (New Recording)

just tell me and I will explain further.

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S… Speaker 1 (New Recording)

And try to be,

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S… Speaker 1 (New Recording)

like,

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S… Speaker 1 (New Recording)

as,

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S… Speaker 1 (New Recording)

like,

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S… Speaker 1 (New Recording)

give as many explanations as possible.

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S… Speaker 1 (New Recording)

Okay,

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S… Speaker 1 (New Recording)

okay. You know, like,

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S… Speaker 1 (New Recording)

if...

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S… Speaker 1 (New Recording)

You can make things up if you want to.

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S… Speaker 1 (New Recording)

Okay.

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S… Speaker 1 (New Recording)

Perfect.

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S… Speaker 1 (New Recording)

What kinds of health

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S… Speaker 1 (New Recording)

or wellness topics feel appropriate to discuss with AI

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S… Speaker 1 (New Recording)

and why?

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S… Speaker 1 (New Recording)

So what topics do you think are like...

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S… Speaker 1 (New Recording)

related to health which ones would you be like okay these ones

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S… Speaker 1 (New Recording)

are topics that i will definitely use ai and these ones i

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S… Speaker 1 (New Recording)

think they are not as graves

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S… Speaker 1 (New Recording)

you know um okay

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S… Speaker 2 (New Recording)

for the first part of the question like the ones that are better to ask i

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S… Speaker 2 (New Recording)

would say for example vessels when you

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S… Speaker 2 (New Recording)

Like the protocol that you need to follow when you go to another country.

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S… Speaker 2 (New Recording)

For example,

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S… Speaker 2 (New Recording)

for Cabo Verde,

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S… Speaker 2 (New Recording)

I just wanted to ask GTPT which places,

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S… Speaker 2 (New Recording)

which places now,

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which vaccines I need to take and which pills do you recommend

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S… Speaker 2 (New Recording)

me to buy?

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S… Speaker 2 (New Recording)

Because he just searches in every place in the websites

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S… Speaker 2 (New Recording)

and he collects the resume and you don't need to

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S… Speaker 2 (New Recording)

search much more.

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S… Speaker 2 (New Recording)

But for the opposite side,

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S… Speaker 2 (New Recording)

like...

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S… Speaker 2 (New Recording)

For some disease that you have or if you are sick

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S… Speaker 2 (New Recording)

for many days and you just ask him,

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S… Speaker 2 (New Recording)

so what should I do?

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S… Speaker 2 (New Recording)

I'm sick for one week.

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S… Speaker 2 (New Recording)

What should I do?

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S… Speaker 2 (New Recording)

And you definitely should go to a doctor because it's a long time.

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S… Speaker 2 (New Recording)

You should only ask him if it's him or it

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S… Speaker 2 (New Recording)

actually.

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S… Speaker 2 (New Recording)

Should ask it if it's...

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S… Speaker 2 (New Recording)

For a short period,

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S… Speaker 2 (New Recording)

like I'm just sick now for one day,

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S… Speaker 2 (New Recording)

what should I do?

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S… Speaker 2 (New Recording)

And not for a long situation.

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S… Speaker 1 (New Recording)

Okay.

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S… Speaker 2 (New Recording)

Because it can be serious.

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S… Speaker 1 (New Recording)

I share the same thoughts as you,

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S… Speaker 1 (New Recording)

so I really like your answer.

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S… Speaker 1 (New Recording)

Imagine now that you notice an unusual symptom

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S… Speaker 1 (New Recording)

late night and there's no professional around or immediately

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S… Speaker 1 (New Recording)

available,

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S… Speaker 1 (New Recording)

how would you approach the situation and what role would you,

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S… Speaker 1 (New Recording)

like,

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S… Speaker 1 (New Recording)

what do you think the AI will play along?

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S… Speaker 1 (New Recording)

Like, what role,

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S… Speaker 1 (New Recording)

if any?

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S… Speaker 1 (New Recording)

Or do you think you won't rely on

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S… Speaker 1 (New Recording)

AI at all?

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S… Speaker 2 (New Recording)

That's kind of bad because I always double

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S… Speaker 2 (New Recording)

check what my mom says because she's a doctor.

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S… Speaker 2 (New Recording)

So she always say to me,

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S… Speaker 2 (New Recording)

for example,

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S… Speaker 2 (New Recording)

when I twist

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S… Speaker 2 (New Recording)

my ankle,

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S… Speaker 2 (New Recording)

I think it's like that in the feet.

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S… Speaker 2 (New Recording)

Do you know?

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S… Speaker 1 (New Recording)

And then

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S… Speaker 2 (New Recording)

she just told me,

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S… Speaker 2 (New Recording)

you should walk,

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shouldn't walk for...

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S… Speaker 2 (New Recording)

one day and then you should rest and not run for three

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S… Speaker 2 (New Recording)

weeks and i was double checking because i wanted to be sure because

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S… Speaker 2 (New Recording)

if you go on chat gpt he collects

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S… Speaker 2 (New Recording)

all the information in the internet so he has many opinions together so

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S… Speaker 2 (New Recording)

i trust it a lot and i know that you

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S… Speaker 2 (New Recording)

should must trust much more in a doctor but do

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S… Speaker 2 (New Recording)

you know it's my mom so yeah

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S… Speaker 2 (New Recording)

you never trust so much as another doctor that is not from your house okay

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S… Speaker 2 (New Recording)

so you always think she's giving advice and not being a real doctor

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S… Speaker 1 (New Recording)

so you will say you

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S… Speaker 3 (New Recording)

completely trust what chat GPT tells you no

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S… Speaker 5 (New Recording)

no no not completely I just use it as double check so I first

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S… Speaker 5 (New Recording)

go to a doctor but in the situation that you were saying it's it's like it's

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S… Speaker 5 (New Recording)

at night and you don't have that option so if I don't have that option and

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S… Speaker 5 (New Recording)

I just go to chat GPT asking I

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S… Speaker 5 (New Recording)

think I don't trust everything but I trust

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S… Speaker 5 (New Recording)

like 70 % which is a lot

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S… Speaker 4 (New Recording)

Okay,

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S… Speaker 1 (New Recording)

perfect.

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S… Speaker 3 (New Recording)

Now we're going to go to section B,

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S… Speaker 3 (New Recording)

motivation and decision making.

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S… Speaker 3 (New Recording)

So can you describe a situation where using AI felt more appealing than consulting

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S… Speaker 3 (New Recording)

healthcare professional?

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S… Speaker 3 (New Recording)

What made it feel that way?

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S… Speaker 1 (New Recording)

More appealing.

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S… Speaker 2 (New Recording)

Yeah.

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S… Speaker 3 (New Recording)

Like in one case that you used

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S… Speaker 3 (New Recording)

AI and you didn't even think about like

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S… Speaker 3 (New Recording)

consulting a health professional because you were like...

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S… Speaker 3 (New Recording)

It's just a bruise on my leg or it's

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S… Speaker 3 (New Recording)

just this.

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S… Speaker 3 (New Recording)

So I don't think it's necessary to go to the healthcare,

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S… Speaker 4 (New Recording)

you know.

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S… Speaker 5 (New Recording)

I think it's unfair in my case because it's so easy

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S… Speaker 5 (New Recording)

to ask for a real doctor opinion.

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S… Speaker 5 (New Recording)

So for me,

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S… Speaker 5 (New Recording)

it's really hard to say that I did just research

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S… Speaker 5 (New Recording)

on AI and that's it.

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S… Speaker 5 (New Recording)

Because I can always ask my mother.

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S… Speaker 5 (New Recording)

So for me,

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S… Speaker 5 (New Recording)

it's not an option to just check on AI.

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S… Speaker 5 (New Recording)

It's kind of a biased question for me.

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S… Speaker 1 (New Recording)

Fair.

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S… Speaker 3 (New Recording)

Okay, imagine now that you have two health concerns,

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S… Speaker 3 (New Recording)

a skin rash and mental health query.

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S… Speaker 3 (New Recording)

Would you consult a doctor or UCI for

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S… Speaker 3 (New Recording)

advice?

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S… Speaker 3 (New Recording)

And what makes you draw a line in that decision?

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S… Speaker 1 (New Recording)

What skin rash?

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S… Speaker 3 (New Recording)

Imagine you just like have an acne rash

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S… Speaker 3 (New Recording)

all over your face or maybe just like it itches a lot and it's red

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S… Speaker 3 (New Recording)

and you don't know why.

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S… Speaker 1 (New Recording)

Can you repeat the question again?

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S… Speaker 3 (New Recording)

Imagine that you have two health concerns,

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S… Speaker 3 (New Recording)

a skin rash and mental health query.

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S… Speaker 3 (New Recording)

Would you consult a doctor or use AI for advice?

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S… Speaker 3 (New Recording)

And what makes you draw the line?

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S… Speaker 3 (New Recording)

So if you have this situation,

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S… Speaker 3 (New Recording)

in what case would you rely

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S… Speaker 3 (New Recording)

and go to the...

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S… Speaker 3 (New Recording)

AI,

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S… Speaker 3 (New Recording)

why and why not?

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S… Speaker 3 (New Recording)

And why, like,

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S… Speaker 3 (New Recording)

if the answer is I wouldn't go because of this or this,

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S… Speaker 3 (New Recording)

what for you is a limit?

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S… Speaker 3 (New Recording)

Like, okay,

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S… Speaker 3 (New Recording)

until here I can rely on AI,

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S… Speaker 3 (New Recording)

but I think from here it's always better on a specialist.

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S… Speaker 5 (New Recording)

I think it depends on,

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S… Speaker 5 (New Recording)

like I was saying in the previous question,

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S… Speaker 5 (New Recording)

if you are in the beginning of the problem,

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S… Speaker 5 (New Recording)

so if it's just the first day that it appears,

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S… Speaker 5 (New Recording)

okay,

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S… Speaker 5 (New Recording)

so first opinion could be AI and you just see what it

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S… Speaker 5 (New Recording)

recommends and you follow it.

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S… Speaker 5 (New Recording)

But if it continues like two or three days,

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S… Speaker 5 (New Recording)

I would definitely go to a doctor because it's

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S… Speaker 5 (New Recording)

like your health is something that is risky.

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S… Speaker 6 (New Recording)

To risk.

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S… Speaker 5 (New Recording)

If you risk

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S… Speaker 5 (New Recording)

a bit, you can have a big problem for your life.

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S… Speaker 5 (New Recording)

And I wouldn't like to be red for my whole life.

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S… Speaker 5 (New Recording)

So yeah,

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S… Speaker 5 (New Recording)

I would not trust so much time on AI.

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S… Speaker 5 (New Recording)

Just one or two days.

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S… Speaker 5 (New Recording)

And that's too much for me.

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S… Speaker 5 (New Recording)

Because if it's something serious,

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S… Speaker 5 (New Recording)

I would not trust.

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S… Speaker 3 (New Recording)

For the face rush,

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S… Speaker 3 (New Recording)

it will be like something immediate.

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S… Speaker 3 (New Recording)

So maybe your whole face turns red and start

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S… Speaker 3 (New Recording)

like bloating,

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S… Speaker 4 (New Recording)

you know,

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S… Speaker 3 (New Recording)

so you have to react fast.

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S… Speaker 3 (New Recording)

Yeah, you have to act fast.

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S… Speaker 2 (New Recording)

Exactly.

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S… Speaker 3 (New Recording)

And for the mental health,

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S… Speaker 4 (New Recording)

yeah,

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S… Speaker 3 (New Recording)

imagine that you are feeling for days like super sad or depressed

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S… Speaker 3 (New Recording)

or you have like a really big decision that is like really on

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S… Speaker 3 (New Recording)

your head and you need to do something about it,

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S… Speaker 4 (New Recording)

you know.

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S… Speaker 5 (New Recording)

Yeah, I would go directly to the doctor,

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S… Speaker 1 (New Recording)

yeah.

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S… Speaker 3 (New Recording)

In both situations?

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S… Speaker 5 (New Recording)

In both situations,

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S… Speaker 2 (New Recording)

yeah. Yeah?

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S… Speaker 3 (New Recording)

Without even double -checking on ChatGPT?

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S… Speaker 2 (New Recording)

No, yeah,

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S… Speaker 5 (New Recording)

I would always I will ask it because everything that I do

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S… Speaker 5 (New Recording)

in my day,

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S… Speaker 5 (New Recording)

I will always ask him first without doing nothing

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S… Speaker 2 (New Recording)

after.

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S… Speaker 5 (New Recording)

It's just my first thought is asking ChatGPT what to do.

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S… Speaker 3 (New Recording)

But would you say like relying on ChatGPT for mental health

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S… Speaker 3 (New Recording)

problems?

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S… Speaker 1 (New Recording)

No,

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S… Speaker 2 (New Recording)

no, no, no.

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S… Speaker 1 (New Recording)

It's like you throw the line there.

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S… Speaker 5 (New Recording)

imagine it depends a lot on the topic so to

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S… Speaker 5 (New Recording)

get it a bit personal so I have like a mental disease so in

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S… Speaker 5 (New Recording)

my case when when I have some

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S… Speaker 3 (New Recording)

question that is like I have my common sense and I have the doctor

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S… Speaker 3 (New Recording)

opinion and if I have some small doubts I

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S… Speaker 3 (New Recording)

will just ask JGPT for example in my case I need to sleep

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S… Speaker 3 (New Recording)

well what should I do to prevent some risk for my disease

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S… Speaker 3 (New Recording)

and then it just says you can sleep like this

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S… Speaker 3 (New Recording)

time and then you rest in the other day or for example

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S… Speaker 3 (New Recording)

when I was asking him if I had the jet lag what should I do

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S… Speaker 3 (New Recording)

if I should go on a flight that is during the night or if I

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S… Speaker 3 (New Recording)

should go in a flight that arrives at 3 a .m.

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S… Speaker 3 (New Recording)

and sleep better when I arrive,

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S… Speaker 3 (New Recording)

CHPT just said to me,

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S… Speaker 3 (New Recording)

you should go directly in the flight and took a pill during

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S… Speaker 3 (New Recording)

the flight to sleep.

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S… Speaker 3 (New Recording)

And then my doctor said the same.

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S… Speaker 3 (New Recording)

But no matter what,

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S… Speaker 3 (New Recording)

I asked him first.

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S… Speaker 3 (New Recording)

So I had that first opinion.

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S… Speaker 3 (New Recording)

I trust it,

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S… Speaker 3 (New Recording)

but just because I had an opinion before,

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S… Speaker 3 (New Recording)

not like for the first diagnosis,

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S… Speaker 2 (New Recording)

you see.

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S… Speaker 1 (New Recording)

Perfect.

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S… Speaker 1 (New Recording)

Now,

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S… Speaker 1 (New Recording)

imagine AI and healthcare professional gave you a conflict

11:10

S… Speaker 1 (New Recording)

advice.

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S… Speaker 1 (New Recording)

How will you decide which one to follow?

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S… Speaker 1 (New Recording)

Is there any scenario where you will follow the advice of AI over the human

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S… Speaker 1 (New Recording)

or a professional and why?

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S… Speaker 2 (New Recording)

If it's my mom.

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S… Speaker 2 (New Recording)

No,

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S… Speaker 1 (New Recording)

I'm kidding.

11:24

S… Speaker 2 (New Recording)

No,

11:27

S… Speaker 2 (New Recording)

I think only if

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S… Speaker 3 (New Recording)

you think the doctor was

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S… Speaker 3 (New Recording)

really unprofessional or really fast

11:40

S… Speaker 3 (New Recording)

with you, like you had a medical appointment

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S… Speaker 3 (New Recording)

and then he just see you really fast.

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S… Speaker 3 (New Recording)

Check if everything was fine.

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S… Speaker 3 (New Recording)

And he said, no,

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S… Speaker 3 (New Recording)

everything is fine.

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S… Speaker 3 (New Recording)

You can just go.

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S… Speaker 3 (New Recording)

So in that case,

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S… Speaker 3 (New Recording)

I would definitely go to ShedGPT and ask him,

11:57

S… Speaker 3 (New Recording)

what should I do more?

11:59

S… Speaker 3 (New Recording)

Because I don't trust his opinion.

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S… Speaker 3 (New Recording)

So to like double check.

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S… Speaker 3 (New Recording)

But obviously if I have a good opinion from

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S… Speaker 3 (New Recording)

the doctor and I agree with the doctor,

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S… Speaker 3 (New Recording)

but the problem is that sometimes you don't agree with a human says

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S… Speaker 1 (New Recording)

to you.

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S… Speaker 3 (New Recording)

So you can just go to Cetipiti and ask him and he's

12:19

S… Speaker 3 (New Recording)

going to be always on your side.

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S… Speaker 3 (New Recording)

That's the risk that you are taking if you trust

12:25

S… Speaker 3 (New Recording)

on a race.

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S… Speaker 3 (New Recording)

He's always saying you are right.

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S… Speaker 2 (New Recording)

Not right,

12:29

S… Speaker 3 (New Recording)

but supporting your opinion in the end.

12:32

S… Speaker 1 (New Recording)

I agree.

12:35

S… Speaker 1 (New Recording)

Now, imagine your sibling parent tells you they're using AI

12:40

S… Speaker 1 (New Recording)

for health advice.

12:41

S… Speaker 1 (New Recording)

What are your initial reactions?

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S… Speaker 1 (New Recording)

Do you recommend them go to the hospital or do you have any

12:47

S… Speaker 1 (New Recording)

concerns of their safety or you wouldn't say anything or would you agree with

12:51

S… Speaker 1 (New Recording)

their opinion?

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S… Speaker 1 (New Recording)

What would you do in that situation?

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S… Speaker 2 (New Recording)

It depends a lot of how

12:58

S… Speaker 3 (New Recording)

much serious is the problem.

12:59

S… Speaker 3 (New Recording)

But if it's just like...

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S… Speaker 3 (New Recording)

Like a simple day that you are just sick,

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S… Speaker 3 (New Recording)

like a flu,

13:06

S… Speaker 3 (New Recording)

I would just say,

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S… Speaker 3 (New Recording)

yeah, don't go to the hospital,

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S… Speaker 3 (New Recording)

don't expend money,

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S… Speaker 3 (New Recording)

don't wait for a long time.

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S… Speaker 3 (New Recording)

It's just quicker and you can have like simple advices.

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S… Speaker 3 (New Recording)

So yeah,

13:17

S… Speaker 3 (New Recording)

I would go for AI.

13:19

S… Speaker 3 (New Recording)

Only if it's like a big disease that you need to have

13:23

S… Speaker 3 (New Recording)

more pills or you have to have like some

13:27

S… Speaker 3 (New Recording)

follow -ups.

13:28

S… Speaker 3 (New Recording)

Yeah, in that case,

13:29

S… Speaker 3 (New Recording)

I think you need to go to the doctor.

13:32

S… Speaker 1 (New Recording)

Perfect.

13:32

S… Speaker 1 (New Recording)

Now section D.

13:34

S… Speaker 1 (New Recording)

Risks and perceived concerns.

13:36

S… Speaker 1 (New Recording)

If you were to write a warning label for health

13:40

S… Speaker 1 (New Recording)

and AI,

13:41

S… Speaker 1 (New Recording)

what would be the most important danger that you would want to highlight and

13:45

S… Speaker 1 (New Recording)

why? Like a label?

13:49

S… Speaker 1 (New Recording)

Yeah.

13:49

S… Speaker 2 (New Recording)

Don't

13:55

S… Speaker 3 (New Recording)

trust AI.

13:56

S… Speaker 2 (New Recording)

I'm kidding.

13:56

S… Speaker 2 (New Recording)

No,

13:57

S… Speaker 2 (New Recording)

but don't trust

14:02

S… Speaker 3 (New Recording)

100 % on AI.

14:04

S… Speaker 3 (New Recording)

That would be what I would say.

14:06

S… Speaker 1 (New Recording)

Okay.

14:08

S… Speaker 1 (New Recording)

In what situations do you think the risks of using AI

14:12

S… Speaker 1 (New Recording)

might outweigh the benefits?

14:13

S… Speaker 2 (New Recording)

Can

14:19

S… Speaker 1 (New Recording)

you repeat?

14:19

S… Speaker 1 (New Recording)

In what situation do you think the risks of using AI

14:23

S… Speaker 1 (New Recording)

might outweigh the benefits?

14:26

S… Speaker 1 (New Recording)

So in what cases do you think...

14:27

S… Speaker 2 (New Recording)

Ah, okay.

14:28

S… Speaker 1 (New Recording)

Yeah.

14:29

S… Speaker 2 (New Recording)

That's

14:34

S… Speaker 3 (New Recording)

like a big question.

14:35

S… Speaker 3 (New Recording)

It's too broad.

14:38

S… Speaker 2 (New Recording)

Yeah.

14:48

S… Speaker 3 (New Recording)

if i understood well the question it's like when your risks are

14:53

S… Speaker 3 (New Recording)

better than paying for example for example paying

14:57

S… Speaker 3 (New Recording)

a medical

15:00

S… Speaker 2 (New Recording)

could be really expensive so for you it's better to just

15:04

S… Speaker 2 (New Recording)

keep the doctor if it's a simple thing so

15:08

S… Speaker 2 (New Recording)

you have that benefit so you don't pay nothing and you have like

15:12

S… Speaker 2 (New Recording)

a quick answer and it solves your problem really quick so i

15:17

S… Speaker 2 (New Recording)

think in that case is that are simple questions that you are just sick for

15:21

S… Speaker 2 (New Recording)

nothing important yeah in that case is it really worth it okay

15:27

S… Speaker 1 (New Recording)

Section E.

15:28

S… Speaker 1 (New Recording)

Behavioral and psychological aspects.

15:31

S… Speaker 1 (New Recording)

Do you think using AI has changed the way you approach to

15:35

S… Speaker 1 (New Recording)

health decisions,

15:36

S… Speaker 1 (New Recording)

if any?

15:37

S… Speaker 1 (New Recording)

Like if anyways?

15:38

S… Speaker 1 (New Recording)

Or no?

15:40

S… Speaker 3 (New Recording)

Yes,

15:45

S… Speaker 2 (New Recording)

I think now I don't think anything is really serious.

15:50

S… Speaker 2 (New Recording)

Like when I didn't have...

15:53

S… Speaker 2 (New Recording)

That's opinion.

15:54

S… Speaker 2 (New Recording)

I would just think,

15:56

S… Speaker 2 (New Recording)

okay, I'm really sick.

15:57

S… Speaker 2 (New Recording)

I can't do sports.

15:59

S… Speaker 2 (New Recording)

I can't do nothing.

16:00

S… Speaker 2 (New Recording)

And now I just don't take it so serious when

16:04

S… Speaker 2 (New Recording)

I'm sick because it just says it's normal.

16:06

S… Speaker 2 (New Recording)

You can do everything.

16:07

S… Speaker 2 (New Recording)

Maybe sports know,

16:09

S… Speaker 2 (New Recording)

but you can just recover and you will be fine.

16:13

S… Speaker 2 (New Recording)

So it's just relax you.

16:15

S… Speaker 3 (New Recording)

Yeah.

16:17

S… Speaker 1 (New Recording)

Now, looking ahead,

16:18

S… Speaker 1 (New Recording)

if AI was supported by health institutions,

16:21

S… Speaker 1 (New Recording)

what would you think the health industry would look like?

16:25

S… Speaker 3 (New Recording)

Would look like?

16:28

S… Speaker 1 (New Recording)

Yeah,

16:29

S… Speaker 1 (New Recording)

so, like,

16:30

S… Speaker 1 (New Recording)

imagine in two months,

16:32

S… Speaker 1 (New Recording)

now,

16:33

S… Speaker 1 (New Recording)

like, every doctor starts saying in the news and everywhere that the

16:37

S… Speaker 1 (New Recording)

opinion that ChatGPT gives you as that you're diagnosed,

16:41

S… Speaker 1 (New Recording)

that is completely accurate,

16:43

S… Speaker 1 (New Recording)

as even sometimes better than going to the hospital.

16:48

S… Speaker 1 (New Recording)

What do you think that is going to affect,

16:51

S… Speaker 1 (New Recording)

like in what way that is going to affect,

16:53

S… Speaker 1 (New Recording)

or maybe it doesn't affect the hospitals,

16:56

S… Speaker 1 (New Recording)

but how do you think it will change or,

16:58

S… Speaker 1 (New Recording)

you know?

16:59

S… Speaker 3 (New Recording)

Yeah.

17:01

S… Speaker 3 (New Recording)

I

17:05

S… Speaker 2 (New Recording)

think it would improve like the waiting lists.

17:09

S… Speaker 2 (New Recording)

Because it's going to be much cheaper for the hospital to

17:14

S… Speaker 2 (New Recording)

have AI people instead of real

17:18

S… Speaker 1 (New Recording)

people.

17:18

S… Speaker 2 (New Recording)

Because if you have a real doctor,

17:22

S… Speaker 2 (New Recording)

you need to pay him much more than what you expand with AI.

17:26

S… Speaker 2 (New Recording)

And you can't deal with so many people

17:30

S… Speaker 2 (New Recording)

at the same time.

17:31

S… Speaker 3 (New Recording)

So,

17:32

S… Speaker 2 (New Recording)

for example, in a surgery,

17:34

S… Speaker 2 (New Recording)

the doctor would...

17:37

S… Speaker 2 (New Recording)

Just do it on his time and he needs to rest.

17:42

S… Speaker 2 (New Recording)

Yeah, for example,

17:43

S… Speaker 2 (New Recording)

counting on the shifts.

17:48

S… Speaker 3 (New Recording)

Are you listening?

17:50

S… Speaker 1 (New Recording)

The shift.

17:52

S… Speaker 1 (New Recording)

Sorry,

17:52

S… Speaker 2 (New Recording)

the internet stopped.

17:56

S… Speaker 2 (New Recording)

I was saying the doctors need to sleep.

18:00

S… Speaker 2 (New Recording)

So the shifts are just for some hours.

18:03

S… Speaker 2 (New Recording)

And if you have AI,

18:04

S… Speaker 2 (New Recording)

it would be the entire day.

18:05

S… Speaker 2 (New Recording)

So it would be like 100 % efficient

18:10

S… Speaker 2 (New Recording)

in comparison with a person.

18:12

S… Speaker 2 (New Recording)

But could it change more?

18:16

S… Speaker 2 (New Recording)

It changed a lot in the

18:20

S… Speaker 2 (New Recording)

proximity.

18:27

S… Speaker 2 (New Recording)

Yeah, but it's not proximity.

18:29

S… Speaker 2 (New Recording)

It's like the woman

18:34

S… Speaker 2 (New Recording)

feeling that I'm with a person and then I'm

18:38

S… Speaker 2 (New Recording)

having some connection.

18:41

S… Speaker 2 (New Recording)

And if you are with a robot,

18:44

S… Speaker 2 (New Recording)

you are not going to feel that.

18:46

S… Speaker 2 (New Recording)

So if we imagine something that is going to be real,

18:50

S… Speaker 2 (New Recording)

a doctor,

18:51

S… Speaker 2 (New Recording)

it's going to be an AI tool,

18:54

S… Speaker 2 (New Recording)

it's going to be really impersonal.

18:57

S… Speaker 2 (New Recording)

But if you just think that there are some machines that help,

19:00

S… Speaker 2 (New Recording)

for example,

19:01

S… Speaker 2 (New Recording)

now when I go to the doctor to change glasses,

19:04

S… Speaker 2 (New Recording)

they have a machine that see my eyes

19:08

S… Speaker 2 (New Recording)

and see how many diopteries I have.

19:11

S… Speaker 2 (New Recording)

And that I don't think is so unpersonal

19:15

S… Speaker 2 (New Recording)

because then I am going to be with a doctor.

19:19

S… Speaker 2 (New Recording)

So I have the two options.

19:21

S… Speaker 2 (New Recording)

And I think if the hospital starts doing that,

19:24

S… Speaker 2 (New Recording)

it would be much easier for people to accept instead of

19:28

S… Speaker 2 (New Recording)

going to 100%,

19:29

S… Speaker 2 (New Recording)

which is impossible to go 100%.

19:32

S… Speaker 1 (New Recording)

But yeah, it's going to be a way.

19:34

S… Speaker 1 (New Recording)

Perfect answers.

19:37

S… Speaker 1 (New Recording)

Now the last

19:41

S… Speaker 1 (New Recording)

two questions.

19:42

S… Speaker 1 (New Recording)

If you could improve AI tools for health and wellness advice,

19:47

S… Speaker 1 (New Recording)

what would you change to make them safer or more useful?

20:08

S… Speaker 2 (New Recording)

You want to give some tip?

20:10

S… Speaker 1 (New Recording)

Maybe,

20:16

S… Speaker 1 (New Recording)

I don't know,

20:18

S… Speaker 1 (New Recording)

like an interface for like young

20:22

S… Speaker 1 (New Recording)

people so they don't auto -diagnose themselves

20:28

S… Speaker 1 (New Recording)

with like important stuff or maybe so they don't

20:33

S… Speaker 1 (New Recording)

rely that much on mental health problems on

20:37

S… Speaker 1 (New Recording)

AI when they could go to the therapist because

20:41

S… Speaker 1 (New Recording)

it's like,

20:42

S… Speaker 1 (New Recording)

How they develop in those stages is super important for the

20:46

S… Speaker 1 (New Recording)

person they're gonna become.

20:47

S… Speaker 1 (New Recording)

So maybe there has to be like any type of like control,

20:50

S… Speaker 1 (New Recording)

parental control there.

20:52

S… Speaker 3 (New Recording)

Ah,

20:52

S… Speaker 2 (New Recording)

parental control,

20:53

S… Speaker 1 (New Recording)

yeah.

20:54

S… Speaker 3 (New Recording)

Yeah,

20:55

S… Speaker 2 (New Recording)

yeah, that's a good idea.

20:56

S… Speaker 2 (New Recording)

I can think in another just to don't copy yours.

20:59

S… Speaker 2 (New Recording)

Like being safe,

21:02

S… Speaker 2 (New Recording)

it could be...

21:04

S… Speaker 2 (New Recording)

Because I was thinking in the opposite way,

21:06

S… Speaker 2 (New Recording)

like how AI could be controlled by women.

21:16

S… Speaker 2 (New Recording)

Doctors could have like a really frequent control

21:20

S… Speaker 2 (New Recording)

on the machines like in the beginning we

21:24

S… Speaker 2 (New Recording)

have like a machine doing everything but you have a doctor just double checking

21:29

S… Speaker 2 (New Recording)

everything he's doing so that would be the way that I would prevent

21:33

S… Speaker 2 (New Recording)

for the safety part but I was not seeing

21:37

S… Speaker 2 (New Recording)

in the way like you see like for the patient how could he

21:42

S… Speaker 2 (New Recording)

react to AI yeah it's the opposite perspective but

21:47

S… Speaker 1 (New Recording)

it's valid as well so everything works here and

21:51

S… Speaker 1 (New Recording)

also is there is anything about your experience with AI and health advice

21:55

S… Speaker 1 (New Recording)

that we have not discussed but you think it's important to

22:00

S… Speaker 3 (New Recording)

add to this interview yeah just

22:11

S… Speaker 1 (New Recording)

for

22:12

S… Speaker 2 (New Recording)

Like mental parts,

22:14

S… Speaker 2 (New Recording)

the one that I ask him more.

22:16

S… Speaker 2 (New Recording)

I think it could be a bit dangerous because you

22:21

S… Speaker 2 (New Recording)

are talking about a mental disease that can

22:25

S… Speaker 2 (New Recording)

change you in the way that you think in that moment.

22:29

S… Speaker 2 (New Recording)

So because it's not like physical,

22:31

S… Speaker 2 (New Recording)

so you cannot be real in your normal way when you are

22:35

S… Speaker 2 (New Recording)

with a problem.

22:36

S… Speaker 2 (New Recording)

And then you ask AI and you just think that he is really

22:40

S… Speaker 2 (New Recording)

supportive for you.

22:42

S… Speaker 2 (New Recording)

like always but the problem is that if you are in

22:47

S… Speaker 2 (New Recording)

a position that you are not in your good wealth so

22:51

S… Speaker 2 (New Recording)

that you are a bit it's considered sick when you are not like in

22:55

S… Speaker 2 (New Recording)

a normal way and if he gives you advices and

22:59

S… Speaker 2 (New Recording)

you are just setting everything without

23:03

S… Speaker 2 (New Recording)

filter it's going to be dangerous because it's a mental health and problem

23:07

S… Speaker 2 (New Recording)

and not a physical one

23:09

S… Speaker 2 (New Recording)

So for that cases and even for therapy,

23:12

S… Speaker 2 (New Recording)

also dangerous.

23:14

S… Speaker 1 (New Recording)

Yeah,

23:15

S… Speaker 2 (New Recording)

I think for mental problems could be more dangerous.

23:19

S… Speaker 2 (New Recording)

But that's because I experienced that.

23:22

S… Speaker 2 (New Recording)

Not that I had a problem with chat GPT,

23:24

S… Speaker 2 (New Recording)

but in my case,

23:26

S… Speaker 2 (New Recording)

I think if I would not be like in a good moment and

23:30

S… Speaker 2 (New Recording)

I would ask him,

23:31

S… Speaker 3 (New Recording)

it never happened,

23:33

S… Speaker 2 (New Recording)

but I'm afraid that it happened.

23:35

S… Speaker 1 (New Recording)

And now I'm just going to make you like really easy

23:40

S… Speaker 1 (New Recording)

questions, but it's just demographics.

23:42

S… Speaker 1 (New Recording)

So age?

23:44

S… Speaker 2 (New Recording)

24.

23:46

S… Speaker 1 (New Recording)

Gender?

23:47

S… Speaker 3 (New Recording)

Feminine.

23:50

S… Speaker 3 (New Recording)

Occupation?

23:51

S… Speaker 3 (New Recording)

Working.

23:53

S… Speaker 1 (New Recording)

And yeah,

23:57

S… Speaker 1 (New Recording)

do you tend to lean more forward to conventional medicine,

24:01

S… Speaker 1 (New Recording)

alternative approaches or mix?

24:04

S… Speaker 2 (New Recording)

Conventional.

24:05

S… Speaker 1 (New Recording)

What kind of habits or routines do you prioritize to maintain

24:09

S… Speaker 1 (New Recording)

your health?

24:10

S… Speaker 3 (New Recording)

Sleeping,

24:12

S… Speaker 2 (New Recording)

eating well and sports.

24:15

S… Speaker 1 (New Recording)

Okay,

24:18

S… Speaker 1 (New Recording)

I think this is all.

24:21

S… Speaker 1 (New Recording)

Perfect.

24:22

S… Speaker 1 (New Recording)

I'm going to stop recording.

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