1779797437112
May 26, 2026 12:12
· 1:15
· English
· Whisper Turbo
· 2 & Kefluniañ
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Speaker 1 (1779797437112)
In my years of teaching mediation around the world,
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Speaker 1 (1779797437112)
I've encountered a number of mediators eager to learn the tricks of the trade.
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Speaker 1 (1779797437112)
Often they look to develop a checklist of additional techniques for breaking
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Speaker 1 (1779797437112)
impasse or overcoming other difficult moments.
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Speaker 1 (1779797437112)
Many are at first disappointed when I remind them that at the core
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Speaker 1 (1779797437112)
of most conflict lies emotion.
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Speaker 1 (1779797437112)
I then challenge them to explore and reflect on their own emotional
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Speaker 1 (1779797437112)
competency before they can begin to develop strategies to assist others'
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Speaker 1 (1779797437112)
emotional needs.
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Speaker 2 (1779797437112)
In short,
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Speaker 1 (1779797437112)
the key to helping others work through difficult emotional issues begins
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Speaker 1 (1779797437112)
with self -reflection and self -understanding.
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Speaker 1 (1779797437112)
One student looked at me with an expression that I can only describe as
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Speaker 1 (1779797437112)
looking as he just climbed the mountain to ask the Dalai Lama the meaning of life
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Speaker 1 (1779797437112)
and was told the answer appears in the fortune cookie he left behind.
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Speaker 1 (1779797437112)
So let me leave you with this thought.
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Speaker 1 (1779797437112)
There could be no communication without emotion.
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Speaker 1 (1779797437112)
Emotions shape every interaction in the world around us,
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Speaker 1 (1779797437112)
including those that lead to conflict.
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Speaker 1 (1779797437112)
Only by better understanding our own emotions can
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Speaker 1 (1779797437112)
we begin to respect and encourage the important role emotions play in
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Speaker 1 (1779797437112)
the dispute in front of us.
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