FIsionaries_AudioPodcast_CoLab_StateBankOfTexas_2026_4_22_MR1135

25:42 2 speakers 7 chapters 64 segments

Chapters

  1. 0:10

    So Jim Roos here at the Visionaries podcast being filmed at the Gaylord Resort in San Diego for Alchemy. Again, as we've always done in these interviews, we try to find those organizations that are punching above their weight in doing thing…

  2. 5:18

    The simple nits and nats of banking and get into the real words of relationship banking or the real words of knowing your customer. Right. The real meaning of digital transformation, because we've talked about it before. You can't just turn…

  3. 6:39

    That's always a struggle. If you're coming in and you want to look at processes and make them easier, make them better, make them more efficient, you've got to get the buy-in from the group. Each group, the first thing I did was, oh, you kn…

  4. 7:59

    But getting your team with you, not just coming in and saying, okay, I'm going to fix this. This is what we're going to do. It's a team effort. Plus, it's a moving target anyway. They've done things before you got there. They'll be doing th…

  5. 13:11

    So digitizing the consumer journey is easier than digitizing the business journey for various different reasons that are far above my pace. I don't understand them all. But how have you tried to unify the way you address both markets so tha…

  6. 18:14

    the normal entity. I mean, they're not the same kind of industries, not the same kind of customer. But you have a very large consumer or commercial side of the business. And so you've got to make sure that catches up to where the consumer s…

  7. 23:22

    We think that you can buy it and it fixes itself. Right. Or that if I buy the solution, I'm going to get what they promised in the sales pitch. Right. You got to be a participant. Right. You know, we say it often that sometimes bankers got …