অকল প্ৰদৰ্শন কৰা হৈছে
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S… Speaker 2 (1779708457310)
Communication is the mediator's stock in trade.
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S… Speaker 2 (1779708457310)
Her ability to effectively manage the opportunity for understanding
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S… Speaker 2 (1779708457310)
by developing effective listening skills and to manage the opportunity
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S… Speaker 2 (1779708457310)
for expression by becoming proficient in the art of questioning will often
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S… Speaker 2 (1779708457310)
define her effectiveness as a mediator.
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S… Speaker 2 (1779708457310)
The ability to gather information and build strong connections through
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S… Speaker 2 (1779708457310)
communication is,
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S… Speaker 2 (1779708457310)
however, deceptively difficult to manage.
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S… Speaker 2 (1779708457310)
Communication issues begin with the misperception that talking alone equates to effective
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S… Speaker 2 (1779708457310)
communication.
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S… Speaker 2 (1779708457310)
To truly understand the challenge posed in communicating a clear message,
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S… Speaker 2 (1779708457310)
we need to begin with a more complete understanding of how we communicate.
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S… Speaker 2 (1779708457310)
Just how is a message transmitted from one individual to another?
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S… Speaker 2 (1779708457310)
The answer lies in understanding three separate and distinct
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S… Speaker 2 (1779708457310)
aspects of that communication.
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S… Speaker 1 (1779708457310)
First,
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S… Speaker 2 (1779708457310)
the intended message formulated in the mind of the sender.
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S… Speaker 1 (1779708457310)
Second,
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S… Speaker 2 (1779708457310)
the communicated message itself.
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S… Speaker 1 (1779708457310)
And third,
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S… Speaker 2 (1779708457310)
the message that is ultimately received and understood.
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S… Speaker 2 (1779708457310)
To add to the complexity of the communication process,
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S… Speaker 2 (1779708457310)
both the sender and the receiver are influenced by a variety of life
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S… Speaker 2 (1779708457310)
experiences that act as a filter for the message.
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S… Speaker 2 (1779708457310)
Influences such as emotions,
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S… Speaker 1 (1779708457310)
culture,
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S… Speaker 1 (1779708457310)
gender,
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S… Speaker 1 (1779708457310)
religion.
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S… Speaker 2 (1779708457310)
language,
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S… Speaker 1 (1779708457310)
education,
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S… Speaker 2 (1779708457310)
and life experiences all influence the quality of the communication.
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S… Speaker 2 (1779708457310)
Faced with these influences,
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S… Speaker 2 (1779708457310)
opportunities for miscommunication abound,
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S… Speaker 2 (1779708457310)
and the best mediators are those committed to overcoming these challenges in
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S… Speaker 2 (1779708457310)
pursuit of establishing clear communication and stronger connections.

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