1779728999707
May 25, 2026 17:11
· 4:14
· English
· Whisper Turbo
· 4 Speakers
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0:02
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Speaker 2 (1779728999707)
Bruce, how are you?
0:02
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Speaker 2 (1779728999707)
I'm not going to shake your hand.
0:04
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Speaker 1 (1779728999707)
I've got a cold.
0:04
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Speaker 1 (1779728999707)
Perfect.
0:05
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Speaker 1 (1779728999707)
Thank you for your consideration.
0:06
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Speaker 2 (1779728999707)
Nice to see you,
0:07
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Speaker 1 (1779728999707)
nevertheless.
0:07
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Speaker 2 (1779728999707)
Thank you.
0:08
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Speaker 1 (1779728999707)
Nice to see you as well.
0:09
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Speaker 4 (1779728999707)
Hi.
0:09
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Speaker 1 (1779728999707)
You must be Ivy Fine.
0:11
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Speaker 2 (1779728999707)
I am.
0:11
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Speaker 1 (1779728999707)
Bruce Edwards.
0:12
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Speaker 2 (1779728999707)
Hello.
0:13
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Speaker 2 (1779728999707)
Nice to meet you.
0:13
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Speaker 1 (1779728999707)
Nice to meet you.
0:14
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Speaker 1 (1779728999707)
Thank you for coming.
0:14
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Speaker 1 (1779728999707)
Is it okay to call you Ivy today?
0:16
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Speaker 2 (1779728999707)
Yes, it is.
0:16
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Speaker 1 (1779728999707)
Sit down, please.
0:17
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Speaker 1 (1779728999707)
Okay.
0:18
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Speaker 1 (1779728999707)
Please be informal.
0:18
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Speaker 4 (1779728999707)
Hi.
0:19
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Speaker 1 (1779728999707)
Hi.
0:19
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Speaker 2 (1779728999707)
And I'm Noe.
0:21
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Speaker 1 (1779728999707)
Noe?
0:22
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Speaker 2 (1779728999707)
The nurse supervisor.
0:23
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Speaker 1 (1779728999707)
Okay to call you Noe?
0:24
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Speaker 1 (1779728999707)
Yes.
0:24
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Speaker 1 (1779728999707)
Great.
0:25
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Speaker 1 (1779728999707)
Thank you.
0:25
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Speaker 1 (1779728999707)
I'm Bruce Edwards.
0:26
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Speaker 1 (1779728999707)
Call me Bruce,
0:26
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Speaker 1 (1779728999707)
please. Okay.
0:27
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Speaker 1 (1779728999707)
Thanks for coming to the office this morning.
0:29
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Speaker 1 (1779728999707)
I want to just...
0:30
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Speaker 1 (1779728999707)
First and foremost,
0:31
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Speaker 1 (1779728999707)
make sure you're comfortable.
0:32
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Speaker 1 (1779728999707)
This will be a room we're going to make use of today for you in our private conversations.
0:36
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Speaker 1 (1779728999707)
But in just a few minutes,
0:37
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Speaker 1 (1779728999707)
we're going to go next door and have a group conversation.
0:39
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Speaker 1 (1779728999707)
I just wanted to make sure everybody was comfortable with that.
0:42
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Speaker 1 (1779728999707)
Ivy,
0:43
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Speaker 1 (1779728999707)
I understand from talking with Bob before today that you are a lawyer by training
0:47
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Speaker 1 (1779728999707)
as well as a businesswoman.
0:48
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Speaker 2 (1779728999707)
Correct.
0:49
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Speaker 1 (1779728999707)
Have you ever been through a mediation process?
0:50
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Speaker 2 (1779728999707)
I have not.
0:51
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Speaker 1 (1779728999707)
Okay.
0:52
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Speaker 1 (1779728999707)
I know Bob well,
0:53
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Speaker 1 (1779728999707)
so I know he's prepared you well for this process,
0:55
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Speaker 1 (1779728999707)
but I'll explain a little bit more when we're all together.
0:59
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Speaker 1 (1779728999707)
Everybody comfortable,
1:00
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Speaker 1 (1779728999707)
ready to proceed?
1:01
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Speaker 1 (1779728999707)
Anything, questions for me?
1:02
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Speaker 3 (1779728999707)
Bruce,
1:03
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Speaker 3 (1779728999707)
we're not really necessarily at this point comfortable with the joint session.
1:07
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Speaker 3 (1779728999707)
I just don't think it would be productive.
1:10
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Speaker 3 (1779728999707)
In fact, we think that we discussed it with Ivy and Noe,
1:13
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Speaker 3 (1779728999707)
maybe counterproductive.
1:15
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Speaker 3 (1779728999707)
We're here to try to get the case resolved.
1:17
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Speaker 3 (1779728999707)
We understand there's a bunch of emotion in the other room.
1:19
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Speaker 2 (1779728999707)
However,
1:20
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Speaker 3 (1779728999707)
we feel pretty strongly about our liability defenses,
1:23
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Speaker 3 (1779728999707)
and we're not necessarily interested in having some sort of accusatory.
1:29
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Speaker 3 (1779728999707)
Forum we know what we know what the issues are we've read the briefs we understand them,
1:32
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Speaker 3 (1779728999707)
but I'm not interested in for instance Suggesting
1:37
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Speaker 3 (1779728999707)
in front of David and Rosanna that the reason
1:41
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Speaker 3 (1779728999707)
that this happened is because they failed to
1:45
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Speaker 3 (1779728999707)
follow the advice of Our folks in
1:50
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Speaker 3 (1779728999707)
moving mom to the skilled nursing facility now.
1:53
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Speaker 3 (1779728999707)
Those are the facts but
1:56
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Speaker 3 (1779728999707)
I think that that mix,
1:58
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Speaker 3 (1779728999707)
at least at this point,
1:59
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Speaker 3 (1779728999707)
is going to be difficult to swallow,
2:00
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Speaker 3 (1779728999707)
and I'd rather make this a productive day rather than emotionally
2:05
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Speaker 3 (1779728999707)
counterproductive.
2:06
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Speaker 3 (1779728999707)
Anyway, those are the early thoughts.
2:08
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Speaker 1 (1779728999707)
No, I certainly respect that,
2:10
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Speaker 1 (1779728999707)
Bob, and it's not an uncommon starting point for discussion.
2:13
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Speaker 1 (1779728999707)
Sorry we're having that.
2:15
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Speaker 1 (1779728999707)
Right now, I'd hoped we'd gotten through that previously,
2:18
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Speaker 1 (1779728999707)
but let's talk about it for a moment because it is an important conversation before we go in
2:22
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Speaker 1 (1779728999707)
there. Obviously,
2:23
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Speaker 1 (1779728999707)
not telling you how to do your job or represent your client.
2:25
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Speaker 1 (1779728999707)
You know how to do that well.
2:27
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Speaker 1 (1779728999707)
What I've seen work favorably over time is trying
2:31
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Speaker 1 (1779728999707)
to strike the right balance between...
2:33
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Speaker 1 (1779728999707)
Letting people know there is another perspective and perhaps having them hear that
2:37
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Speaker 1 (1779728999707)
for the first time face -to -face in this joint session.
2:40
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Speaker 1 (1779728999707)
Certainly getting acquainted with Ivy and Noe as real people
2:44
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Speaker 1 (1779728999707)
behind the factual issues and legal issues.
2:47
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Speaker 1 (1779728999707)
But when I say striking the right balance,
2:49
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Speaker 1 (1779728999707)
I mean not unnecessarily antagonizing people,
2:53
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Speaker 1 (1779728999707)
perhaps with the kinds of statements that you've suggested might better be delivered
2:57
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Speaker 1 (1779728999707)
by me at an appropriate time.
2:59
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Speaker 1 (1779728999707)
Let me talk to Ivy for a minute.
3:00
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Speaker 1 (1779728999707)
I do think it's important to sit across the table and to the extent you're comfortable,
3:05
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Speaker 1 (1779728999707)
share with them your perspective,
3:07
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Speaker 1 (1779728999707)
communicate in a way that I suspect is you,
3:10
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Speaker 1 (1779728999707)
being authentic and empathetic,
3:12
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Speaker 1 (1779728999707)
and let them know the things that you do day in and day out
3:17
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Speaker 1 (1779728999707)
to take care of people like Olivia.
3:18
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Speaker 1 (1779728999707)
And that doesn't mean you have to get into the accusatory tone
3:22
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Speaker 1 (1779728999707)
or the more difficult comments,
3:24
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Speaker 1 (1779728999707)
but emotion.
3:26
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Speaker 1 (1779728999707)
is different for everyone,
3:28
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Speaker 1 (1779728999707)
but it's an important part of this conversation.
3:30
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Speaker 1 (1779728999707)
While I appreciate that it may be difficult at times to sit and listen to
3:34
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Speaker 1 (1779728999707)
this different perspective,
3:35
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Speaker 1 (1779728999707)
don't overlook the importance of their ability to share their
3:39
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Speaker 1 (1779728999707)
perspective with you face to face as a necessary first step towards us
3:43
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Speaker 1 (1779728999707)
being able to move forward in this conflict.
3:45
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Speaker 1 (1779728999707)
I will be helping to control that process.
3:48
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Speaker 1 (1779728999707)
If at any point it seems to be going out of balance or in a direction that you're
3:52
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Speaker 1 (1779728999707)
not comfortable with,
3:53
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Speaker 1 (1779728999707)
obviously part of my job is to help.
3:55
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Speaker 1 (1779728999707)
swing it back into balance.
3:57
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Speaker 1 (1779728999707)
And knowing what I know now,
3:58
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Speaker 1 (1779728999707)
based on your perspective,
3:59
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Speaker 1 (1779728999707)
I'll be more able to do that.
4:01
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Speaker 1 (1779728999707)
Okay?
4:01
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Speaker 1 (1779728999707)
So I'm going to let you guys talk privately for a few minutes.
4:04
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Speaker 1 (1779728999707)
I'll check back with you shortly.
4:05
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Speaker 1 (1779728999707)
And my hope will be that we can reach some happy medium in terms
4:09
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Speaker 1 (1779728999707)
of how you present next door.
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