YTSave_YouTube_141-Satoru-Hiraga-Director-and-Chairman-_Media_JK-AKReDufM_007_128k
Поглавја
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0:13Поглавје 1: Welcome back to this latest episode of Japan's Top Business Interviews. 217s · Speaker 1
Welcome back to this latest episode of Japan's Top Business Interviews. I'm your host, Dr. Greg Storey, President of Dale County Talker Training. My special guest today is Satoru Hiraga, who is the Chairman of Marsh Brokers Japan. Hiraga -s…
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3:51
mid 30. And it's not too late to change all my working career and something, and it's more exciting to be, because it's quite fresh, new, anything in Europe. I was asked to be stationed in Germany. But of course, the territory itself is not…
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8:51Поглавје 3: how to encourage the people to work smoothly, nicely, and gently together with me or with our colleagues in Japan to communicate with. 202s · Speaker 2
how to encourage the people to work smoothly, nicely, and gently together with me or with our colleagues in Japan to communicate with. So communication is the very kind of key. Not making any order or instruct something, but in the same eye…
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12:13Поглавје 4: Oh, it's a good question, a tough question. 74s · Speaker 4
Oh, it's a good question, a tough question. Well, as you mentioned, Greg, that I haven't learned exactly what leadership is and how to lead or how to manage the people. So I learned, well, it's... Easy to say that, but that is more on the j…
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13:28Поглавје 5: Welcome, yeah. 284s · Speaker 1
Welcome, yeah. For their raising their remuneration anyway. So that's starting kind of a trust and also respect. Then what they say is, okay, I follow your thoughts. I follow your strategy. I follow your kind of, well, anyway, some sales to…
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18:12Поглавје 6: Kind of. Yeah, right. 87s · Speaker 5
Kind of. Yeah, right. Under the table. No, not under the table, but nobody knows, nobody sees. Yeah, it's all fine. Everybody is conscious of the risk itself. But to find a solution, well we think that later. Right. That kind of attitude is…
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19:40Поглавје 7: Ah, okay. 300s · Speaker 3
Ah, okay. So recruiting. Recruiting from outside? Yes. Okay. And what did you find? Because you've been experienced in dealing with foreigners, actually, in terms of leading foreigners. Now you're back in Japan. What changes did you have to…
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24:40Поглавје 8: Because a lot of bosses in Japan are very directive. 62s · Speaker 1
Because a lot of bosses in Japan are very directive. Direct means it's only one way, so it's hardly to get the response, whether he or she feels that is positive or negative. If you say that's communication, the person is easy to communicat…
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25:42Поглавје 9: Are you doing business with Japan? 70s · Speaker 7
Are you doing business with Japan? Do you really know how things work? Japan Business Mastery provides the answers. Do you have the right networks and know how to create them? Do you know how to get on the same wavelength with Japanese buye…
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26:53Поглавје 10: to get those thoughts out? 185s · Speaker 2
to get those thoughts out? Yeah. For example, some people have particular brainstorming techniques they use or they have some mechanism they use to get people together and get the thoughts out. How about in your case? How did you do that? W…
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29:59Поглавје 11: By the way. 72s · Speaker 8
By the way. I don't say everything, but this is my real thinking way. So try to get kind of his or her own thoughts, but really depending on the person. But then probably, Greg, your question maybe, how do you find out that each person's at…
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31:12Поглавје 12: character E. 156s · Speaker 4
character E. Okay, then this will be, I should take this attitude or some action to that person. I learned from that. It's interesting what you're talking about here because if I think back to sports coaching, you know, in the old days, the…
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33:48Поглавје 13: it says, including Dale Carnegie. 207s · Speaker 3
it says, including Dale Carnegie. How to move the people, yes. That is exactly more on a psychological issue. Exactly, exactly. And so, you know, as before, getting creative ideas, getting innovative thoughts from people, what did you use o…
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37:15Поглавје 14: It may, it may. 156s · Speaker 6
It may, it may. So there's bound to be mistakes. There's bound to be problems. And one of the things about Japanese business is there's this very, very, very keen push, no defects, no errors, no mistakes, but sort of contradiction against t…
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39:51
But still, I do in the front of the business to show how I do. I show... Because I don't say like I sit in the chair and then doing that, okay, bring you a new business, okay, I'm waiting for that. That type of, you know, managers are plent…
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41:29Поглавје 16: Even at this level as a channel? 167s · Speaker 1
Even at this level as a channel? Yeah, the consulting. I do have my own kind of methods to do that. I tell them, I tell my colleagues this is the way I'm doing. I get some credit from the client, and my colleague believe, not believe, they'…
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44:17
well, mentality, mentality between Japanese and others. To say something, it's tough to say. This is Japanese. This is Americans. Well, in that regard, like, for example, what I'm talking about is corporate culture. Like, you're a Japanese …
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45:23Поглавје 18: What? Well. 61s · Speaker 3
What? Well... Well, regulation is one thing, of course. Some social issues are also different. So, of course, we are based in Japan, so we have to follow the Japanese regulations and rules and whatever. So that's kind of getting a little di…
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46:25Поглавје 19: as a team. 78s · Speaker 1
as a team. But I don't say, well, that's another contradiction. When I was in Europe, in the States, and doing business for Japanese, our teammates are kind of that. Not only appealing oneself. We could get this account because of the teamm…
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47:43Поглавје 20: Oh, as a top manager? 239s · Speaker 3
Oh, as a top manager? They're the CEO. Or the president. Or the president. Who should, well, two things. One is if that person is CEO, that means he's a top. He should find out what that person, find out kind of a... I don't know how to say…
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51:42
around 30, 20 to 30, around 20 managing directors in Japan. Female, only two. Well, that's 10%. No, no, no, 5%. Compared to like 40 % or more in the States or Europe, why we are so much behind the scene is because we are not good at promoti…
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53:54Поглавје 22: That's interesting. 155s · Speaker 1
That's interesting. And what's your definition of leadership? How would you define leadership? A couple of, but two major. Good leadership is showing the good example. Good leadership is having the skill of the good communication. Communica…
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56:30Поглавје 23: I'm working like 10 hours. 81s · Speaker 5
I'm working like 10 hours. I don't like this work. Don't continue for many years. I should come again. I like to come back to the office again to continue my work because this is so exciting. That kind of attitude I should bring. And that's…