Our services audio

Puheenvuorot

• Speaker 1 0:10
• Speaker 2 0:04
• Speaker 3 0:00

1. 0:00

   Luku 1: Yeah, services. 300s · Speaker 3

   Yeah, services. So didn't we not say we would? So, yeah, with, well, with services, we either, so the problem we have is that there's a little bit of crossover with, yeah, with the how we work section. And ultimately, it's a hangover from t…

2. 5:01

   Luku 2: you know, scale. 300s · Speaker 3

   you know, scale. Which essentially is that feels like it's a bigger thing than one than one square next to sales support. Do you see what I mean? Sales support to me is not of the same weight as CX orchestration. Yeah. So what our clients g…

3. 10:01

   Luku 3: We have service delivery management, but no account management. 85s · Speaker 1

   We have service delivery management, but no account management. So we end up being just bums -on -seat BPO partner, and we're very dispensable, and nobody recognizes the value. And it's an absolute sin that, you know, like for example, Bupa…

4. 11:29

   Luku 4: Yeah, you have an operation in place. 215s · Speaker 2

   Yeah, you have an operation in place. And the only people that talk about it is me. And it's not wishful thinking. We've done it before. And that's where it's just like mind -blowing. I've done it before. I've sold it before. We've delivere…

5. 15:04

   Luku 5: right? So it's a bit different, right? 299s · Speaker 3

   right? So it's a bit different, right? So again, we educate them in it and stuff like that, but it's not like, you know. Again, I think, yeah, I mean, I think that can be used, but just back to this page, what I would say is that for these …