Εμφάνιση μόνο
0:01
S… Speaker 2 (Amy Porter)
Great.
0:01
S… Speaker 2 (Amy Porter)
Awesome.
0:03
S… Speaker 1 (Amy Porter)
Thank you,
0:04
S… Speaker 1 (Amy Porter)
Amy.
0:04
S… Speaker 1 (Amy Porter)
That's just for me to keep up with
0:08
S… Speaker 1 (Amy Porter)
everything we talk about.
0:09
S… Speaker 1 (Amy Porter)
So thank you so much for talking to me.
0:12
S… Speaker 1 (Amy Porter)
I'm working with Arkansas Talent Group and
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S… Speaker 1 (Amy Porter)
really just trying to improve,
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S… Speaker 1 (Amy Porter)
trying to work on the things that they do really,
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S… Speaker 1 (Amy Porter)
really well and do more of that for
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S… Speaker 1 (Amy Porter)
more people.
0:27
S… Speaker 1 (Amy Porter)
So I'm a consultant.
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S… Speaker 1 (Amy Porter)
I don't work there.
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S… Speaker 1 (Amy Porter)
what I asked them to do was I asked them if I could speak to some of
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S… Speaker 1 (Amy Porter)
their best customers or clients and you're on the short list of people
0:37
S… Speaker 1 (Amy Porter)
that they gave me so I'm really reaching out just looking for your thoughts and your
0:41
S… Speaker 1 (Amy Porter)
experiences and working with them so I figure we'll
0:46
S… Speaker 1 (Amy Porter)
talk for about 15 minutes if that's okay and I'll get you off the phone
0:50
S… Speaker 3 (Amy Porter)
Sure, that's fine.
0:50
S… Speaker 1 (Amy Porter)
Is that okay with you?
0:51
S… Speaker 3 (Amy Porter)
Yep, sounds good.
0:52
S… Speaker 1 (Amy Porter)
Thank you.
0:53
S… Speaker 1 (Amy Porter)
Yeah, you betcha.
0:54
S… Speaker 1 (Amy Porter)
Thank you for being willing to talk to me.
0:56
S… Speaker 2 (Amy Porter)
It's going to help a lot.
0:58
S… Speaker 1 (Amy Porter)
First question,
1:00
S… Speaker 1 (Amy Porter)
really easy.
1:01
S… Speaker 1 (Amy Porter)
How long have you been working with Arkansas Talent Group?
1:04
S… Speaker 4 (Amy Porter)
Since 2023.
1:08
S… Speaker 3 (Amy Porter)
Well,
1:09
S… Speaker 4 (Amy Porter)
I take that back wrong.
1:10
S… Speaker 4 (Amy Porter)
Since first day that she opened.
1:13
S… Speaker 1 (Amy Porter)
First day they started.
1:15
S… Speaker 3 (Amy Porter)
Yes,
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S… Speaker 4 (Amy Porter)
because I was...
1:18
S… Speaker 4 (Amy Porter)
She took a year off and I was mad at her.
1:20
S… Speaker 4 (Amy Porter)
First day.
1:22
S… Speaker 4 (Amy Porter)
She immediately
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S… Speaker 4 (Amy Porter)
hired my director of general accounting.
1:30
S… Speaker 2 (Amy Porter)
Okay.
1:31
S… Speaker 3 (Amy Porter)
Tell
1:38
S… Speaker 1 (Amy Porter)
me this.
1:38
S… Speaker 1 (Amy Porter)
What are some of your favorite things about working with Arkansas Talent Group?
1:44
S… Speaker 4 (Amy Porter)
One is her personality.
1:45
S… Speaker 4 (Amy Porter)
I enjoy their personalities and just being around them as human
1:49
S… Speaker 1 (Amy Porter)
beings.
1:50
S… Speaker 4 (Amy Porter)
The second one,
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S… Speaker 4 (Amy Porter)
they understand my needs.
1:53
S… Speaker 4 (Amy Porter)
So,
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S… Speaker 4 (Amy Porter)
a little history.
1:56
S… Speaker 4 (Amy Porter)
So, Stephanie and I worked together back when I was at Windstream and she was
2:01
S… Speaker 4 (Amy Porter)
working with Robert Half.
2:02
S… Speaker 4 (Amy Porter)
And she knew I was able to say,
2:05
S… Speaker 4 (Amy Porter)
well, in Avery Dennison slash Vescom,
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S… Speaker 4 (Amy Porter)
the same type of demands and requirements from a working environment.
2:12
S… Speaker 4 (Amy Porter)
and skill level expectations were the
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S… Speaker 4 (Amy Porter)
same that you would have hired for me at Windstream.
2:18
S… Speaker 4 (Amy Porter)
And so I just had to say that one sentence to her and that she was like,
2:22
S… Speaker 4 (Amy Porter)
I exactly know what you need.
2:23
S… Speaker 4 (Amy Porter)
And she has brought me,
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S… Speaker 4 (Amy Porter)
you know, many great candidates.
2:27
S… Speaker 3 (Amy Porter)
So good.
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S… Speaker 1 (Amy Porter)
Personalities,
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S… Speaker 1 (Amy Porter)
understand needs,
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S… Speaker 1 (Amy Porter)
anything else?
2:34
S… Speaker 4 (Amy Porter)
Quickness to respond to
2:38
S… Speaker 2 (Amy Porter)
requests.
2:48
S… Speaker 1 (Amy Porter)
I'm going to ask you to dig in one more layer on those three
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S… Speaker 1 (Amy Porter)
things.
2:52
S… Speaker 1 (Amy Porter)
We'll take personalities first.
2:55
S… Speaker 1 (Amy Porter)
Why is that important to you?
2:56
S… Speaker 4 (Amy Porter)
I don't like someone.
2:59
S… Speaker 4 (Amy Porter)
Someone's not easy to talk to or get along with,
3:02
S… Speaker 4 (Amy Porter)
and I really don't want to do business with them.
3:03
S… Speaker 1 (Amy Porter)
Totally.
3:04
S… Speaker 3 (Amy Porter)
What
3:08
S… Speaker 1 (Amy Porter)
about understanding your needs?
3:10
S… Speaker 3 (Amy Porter)
If you
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S… Speaker 4 (Amy Porter)
don't understand my needs,
3:16
S… Speaker 4 (Amy Porter)
then you're going to waste time bringing me candidates that I'm never going to hire.
3:20
S… Speaker 4 (Amy Porter)
For example,
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S… Speaker 4 (Amy Porter)
I have had in the past recruiters,
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S… Speaker 4 (Amy Porter)
someone during the time that she couldn't really work for us,
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S… Speaker 4 (Amy Porter)
send me a resume that they had financed as their degree,
3:30
S… Speaker 4 (Amy Porter)
but they had taken accounting classes.
3:33
S… Speaker 4 (Amy Porter)
Those aren't the same,
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S… Speaker 4 (Amy Porter)
right? I need someone that has an accounting degree.
3:36
S… Speaker 4 (Amy Porter)
And they understand that.
3:39
S… Speaker 4 (Amy Porter)
I don't have to restate that,
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S… Speaker 1 (Amy Porter)
right?
3:41
S… Speaker 4 (Amy Porter)
And so that specific need,
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S… Speaker 4 (Amy Porter)
she understands that.
3:49
S… Speaker 2 (Amy Porter)
That's great.
3:50
S… Speaker 1 (Amy Porter)
And then the third thing you said was just responsiveness
3:54
S… Speaker 1 (Amy Porter)
or quickness to respond.
3:55
S… Speaker 3 (Amy Porter)
Yeah.
3:56
S… Speaker 4 (Amy Porter)
So you could email them and you're getting a response in 30 minutes,
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S… Speaker 4 (Amy Porter)
not next day,
4:00
S… Speaker 4 (Amy Porter)
you know, not two days within the next 30 minutes.
4:04
S… Speaker 4 (Amy Porter)
And then I'll immediately set up the follow -up call to
4:08
S… Speaker 4 (Amy Porter)
meet with you.
4:09
S… Speaker 4 (Amy Porter)
For instance,
4:10
S… Speaker 4 (Amy Porter)
a lot of times it's one of my direct reports.
4:18
S… Speaker 1 (Amy Porter)
Okay.
4:19
S… Speaker 1 (Amy Porter)
Tell me a little bit about that.
4:20
S… Speaker 1 (Amy Porter)
Like, why is that important?
4:22
S… Speaker 1 (Amy Porter)
And when somebody doesn't do that,
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S… Speaker 1 (Amy Porter)
what does that mean?
4:24
S… Speaker 1 (Amy Porter)
What does that mean to you?
4:26
S… Speaker 4 (Amy Porter)
It means that one,
4:28
S… Speaker 4 (Amy Porter)
I'm important to them and they want my business.
4:31
S… Speaker 3 (Amy Porter)
And two,
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S… Speaker 4 (Amy Porter)
they also understand the urgency of my need is I work in
4:37
S… Speaker 4 (Amy Porter)
a month in close process.
4:38
S… Speaker 4 (Amy Porter)
So there's a training and then there's a time I need someone to do
4:42
S… Speaker 1 (Amy Porter)
that job.
4:42
S… Speaker 4 (Amy Porter)
So they also understand the timing that that role will fill.
4:47
S… Speaker 4 (Amy Porter)
but also they take my needs seriously.
4:50
S… Speaker 3 (Amy Porter)
Love
4:55
S… Speaker 1 (Amy Porter)
it. Thank you.
5:00
S… Speaker 2 (Amy Porter)
All right.
5:00
S… Speaker 1 (Amy Porter)
How many,
5:04
S… Speaker 1 (Amy Porter)
you mentioned you worked with a recruiter during the
5:08
S… Speaker 1 (Amy Porter)
time that Stephanie was off and they weren't working
5:13
S… Speaker 1 (Amy Porter)
with you.
5:14
S… Speaker 1 (Amy Porter)
How many recruiters have you worked with in the past?
5:18
S… Speaker 2 (Amy Porter)
Just one.
5:21
S… Speaker 1 (Amy Porter)
Just one, yeah.
5:22
S… Speaker 2 (Amy Porter)
Besides Stephanie,
5:24
S… Speaker 2 (Amy Porter)
yeah. Yeah,
5:25
S… Speaker 1 (Amy Porter)
no, that's great.
5:26
S… Speaker 1 (Amy Porter)
All right, so I'm going to broaden my next question a little bit
5:30
S… Speaker 1 (Amy Porter)
beyond that.
5:30
S… Speaker 1 (Amy Porter)
So when you think about,
5:32
S… Speaker 1 (Amy Porter)
Just providers in particular,
5:35
S… Speaker 1 (Amy Porter)
like all the types of vendors and providers that you
5:39
S… Speaker 1 (Amy Porter)
guys work with,
5:40
S… Speaker 1 (Amy Porter)
that you work with in particular,
5:42
S… Speaker 1 (Amy Porter)
how would you rank Arkansas Talent Group among them?
5:46
S… Speaker 2 (Amy Porter)
I got a scaled up.
5:48
S… Speaker 2 (Amy Porter)
What do you mean?
5:48
S… Speaker 1 (Amy Porter)
Yeah.
5:49
S… Speaker 1 (Amy Porter)
If you were based on the things that are most important to you,
5:52
S… Speaker 1 (Amy Porter)
you know, things that we,
5:53
S… Speaker 1 (Amy Porter)
some of the things that we've talked about,
5:54
S… Speaker 1 (Amy Porter)
just, Hey, enjoying,
5:55
S… Speaker 1 (Amy Porter)
enjoying working with these type of people,
5:58
S… Speaker 1 (Amy Porter)
um, quickness to,
6:00
S… Speaker 1 (Amy Porter)
to respond,
6:01
S… Speaker 1 (Amy Porter)
uh,
6:02
S… Speaker 1 (Amy Porter)
understanding your needs,
6:04
S… Speaker 1 (Amy Porter)
things like that.
6:04
S… Speaker 1 (Amy Porter)
Like how would you,
6:05
S… Speaker 2 (Amy Porter)
I mean,
6:06
S… Speaker 2 (Amy Porter)
a five star at the top.
6:09
S… Speaker 3 (Amy Porter)
Yeah.
6:12
S… Speaker 3 (Amy Porter)
Um,
6:21
S… Speaker 1 (Amy Porter)
who do you work with
6:25
S… Speaker 1 (Amy Porter)
there besides, is it just Stephanie?
6:27
S… Speaker 2 (Amy Porter)
No, I work with Chris.
6:28
S… Speaker 2 (Amy Porter)
Okay.
6:29
S… Speaker 3 (Amy Porter)
So
6:43
S… Speaker 1 (Amy Porter)
if someone came to you and they didn't know what it was like to work with Arkansas Talent
6:48
S… Speaker 1 (Amy Porter)
Group, they're like,
6:49
S… Speaker 1 (Amy Porter)
hey, I need this.
6:50
S… Speaker 1 (Amy Porter)
I have this huge need.
6:52
S… Speaker 1 (Amy Porter)
What's it like to work with these guys?
6:54
S… Speaker 1 (Amy Porter)
What would you say?
6:54
S… Speaker 3 (Amy Porter)
I would
6:59
S… Speaker 2 (Amy Porter)
tell them that they will find you the right
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S… Speaker 2 (Amy Porter)
employee.
7:03
S… Speaker 2 (Amy Porter)
There's no risk,
7:08
S… Speaker 2 (Amy Porter)
so that's not going to happen.
7:09
S… Speaker 2 (Amy Porter)
So you can have that as a,
7:11
S… Speaker 3 (Amy Porter)
oh,
7:15
S… Speaker 1 (Amy Porter)
whatever.
7:18
S… Speaker 2 (Amy Porter)
I have a lot of confidence that they will understand and meet your needs.
7:21
S… Speaker 3 (Amy Porter)
That's
7:30
S… Speaker 1 (Amy Porter)
great. Okay.
7:33
S… Speaker 1 (Amy Porter)
Give me three descriptive words,
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S… Speaker 1 (Amy Porter)
and it can be something that you've already said,
7:38
S… Speaker 1 (Amy Porter)
but three descriptive words that come to your mind when you think about working with Arkansas Talent
7:42
S… Speaker 2 (Amy Porter)
Group. Professional.
7:45
S… Speaker 2 (Amy Porter)
I'm
7:53
S… Speaker 2 (Amy Porter)
trying to think of the word.
7:54
S… Speaker 2 (Amy Porter)
It's like they will meet their needs.
7:56
S… Speaker 2 (Amy Porter)
What's that word for that?
8:11
S… Speaker 1 (Amy Porter)
That's okay.
8:11
S… Speaker 1 (Amy Porter)
I can run with me.
8:13
S… Speaker 2 (Amy Porter)
Satisfy.
8:14
S… Speaker 2 (Amy Porter)
Yeah.
8:15
S… Speaker 2 (Amy Porter)
Okay.
8:15
S… Speaker 2 (Amy Porter)
Yeah, satisfy my needs.
8:17
S… Speaker 2 (Amy Porter)
Perfect.
8:17
S… Speaker 2 (Amy Porter)
Yeah,
8:19
S… Speaker 2 (Amy Porter)
exactly. And then there's likable
8:23
S… Speaker 1 (Amy Porter)
people.
8:23
S… Speaker 3 (Amy Porter)
That's
8:33
S… Speaker 1 (Amy Porter)
great. All right.
8:36
S… Speaker 1 (Amy Porter)
Anything else,
8:38
S… Speaker 1 (Amy Porter)
Amy?
8:39
S… Speaker 1 (Amy Porter)
I'm thinking about any stories that you want to share that kind of give
8:43
S… Speaker 1 (Amy Porter)
examples to these things that we talked about.
8:51
S… Speaker 2 (Amy Porter)
No, but I had to revamp my entire staff.
8:55
S… Speaker 2 (Amy Porter)
And I was so happy that she was able to start
9:00
S… Speaker 2 (Amy Porter)
her business out at that time,
9:01
S… Speaker 2 (Amy Porter)
but immediately understood what I needed,
9:03
S… Speaker 2 (Amy Porter)
what I was looking for.
9:04
S… Speaker 2 (Amy Porter)
I was able to really go into her list of past contacts.
9:08
S… Speaker 2 (Amy Porter)
For example, one of the roles that she filled me,
9:11
S… Speaker 2 (Amy Porter)
the person wasn't even looking.
9:13
S… Speaker 2 (Amy Porter)
And so she knew
9:17
S… Speaker 2 (Amy Porter)
from her past experience in hiring and matching my needs,
9:21
S… Speaker 2 (Amy Porter)
and he's worked out great.
9:23
S… Speaker 1 (Amy Porter)
That's really cool.
9:24
S… Speaker 1 (Amy Porter)
When
9:30
S… Speaker 1 (Amy Porter)
I think about that,
9:31
S… Speaker 1 (Amy Porter)
I'm like, that's not a transaction.
9:33
S… Speaker 1 (Amy Porter)
That's knowing who you're working with.
9:35
S… Speaker 2 (Amy Porter)
Exactly, yep.
9:36
S… Speaker 3 (Amy Porter)
That's
9:40
S… Speaker 1 (Amy Porter)
really cool.
9:40
S… Speaker 1 (Amy Porter)
Anything else?
9:42
S… Speaker 2 (Amy Porter)
Nothing I can think of right now.
9:44
S… Speaker 2 (Amy Porter)
Another thing about them is that I just feel like it
9:49
S… Speaker 2 (Amy Porter)
goes beyond a working relationship.
9:51
S… Speaker 2 (Amy Porter)
I feel like I have a friendship with them.
9:53
S… Speaker 2 (Amy Porter)
That's another really big part of why I want to work with them always.
9:56
S… Speaker 1 (Amy Porter)
It's
10:04
S… Speaker 1 (Amy Porter)
so important.
10:06
S… Speaker 1 (Amy Porter)
We don't have a lot of time to mess around.
10:11
S… Speaker 1 (Amy Porter)
So work with the people you love to
10:15
S… Speaker 2 (Amy Porter)
work with.
10:15
S… Speaker 1 (Amy Porter)
I think that's awesome.
10:18
S… Speaker 2 (Amy Porter)
This is easy.
10:22
S… Speaker 1 (Amy Porter)
It is.
10:24
S… Speaker 1 (Amy Porter)
It is.
10:25
S… Speaker 1 (Amy Porter)
And I think that's it.
10:26
S… Speaker 1 (Amy Porter)
The investment that Chris and Stephanie are making in the
10:30
S… Speaker 1 (Amy Porter)
rest of their team is,
10:32
S… Speaker 1 (Amy Porter)
hey,
10:33
S… Speaker 1 (Amy Porter)
let's get better at going and helping more
10:37
S… Speaker 1 (Amy Porter)
people.
10:39
S… Speaker 1 (Amy Porter)
with what we're already really great at,
10:41
S… Speaker 1 (Amy Porter)
like what's already in our DNA.
10:43
S… Speaker 1 (Amy Porter)
And so for me,
10:45
S… Speaker 1 (Amy Porter)
this is really helpful in bringing that out,
10:48
S… Speaker 1 (Amy Porter)
you know, into words to say,
10:50
S… Speaker 1 (Amy Porter)
hey, this is what we're great at.
10:51
S… Speaker 1 (Amy Porter)
So let's go multiply
10:56
S… Speaker 1 (Amy Porter)
our efforts.
10:57
S… Speaker 1 (Amy Porter)
So it's exactly what I was looking for and hoping
11:01
S… Speaker 1 (Amy Porter)
for.
11:02
S… Speaker 1 (Amy Porter)
So the feedback's really helpful.
11:03
S… Speaker 1 (Amy Porter)
I appreciate your time.
11:06
S… Speaker 1 (Amy Porter)
very much they're going to be thrilled to hear everything
11:11
S… Speaker 1 (Amy Porter)
we've talked about and hey I want to I do want to ask you if it's okay
11:15
S… Speaker 1 (Amy Porter)
if they if they want to use some of your comments maybe in marketing
11:19
S… Speaker 1 (Amy Porter)
materials or things like that in the future would that be okay with you
11:24
S… Speaker 2 (Amy Porter)
Oh, absolutely.
11:25
S… Speaker 2 (Amy Porter)
Yep.
11:25
S… Speaker 2 (Amy Porter)
And if you need to clarify anything I've said or get better words
11:29
S… Speaker 2 (Amy Porter)
or something, feel free to give me a call back.
11:31
S… Speaker 2 (Amy Porter)
This is my personal number.
11:34
S… Speaker 2 (Amy Porter)
The number that's in the meeting invite is my work
11:38
S… Speaker 2 (Amy Porter)
number. But use this number if you ever have to call me back.
11:40
S… Speaker 2 (Amy Porter)
Perfect.
11:41
S… Speaker 1 (Amy Porter)
I sure will.
11:42
S… Speaker 1 (Amy Porter)
Amy,
11:44
S… Speaker 1 (Amy Porter)
thank you again.
11:44
S… Speaker 1 (Amy Porter)
I'll let you get on with the end of quarter.
11:47
S… Speaker 1 (Amy Porter)
I know it's a crazy time,
11:48
S… Speaker 1 (Amy Porter)
so I appreciate the time that you gave me.
11:52
S… Speaker 2 (Amy Porter)
Thank you. Talk soon. Bye bye. Yep. Thanks. Bye.

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