Shan & Randall OG

Speakers

• Speaker 1 0:00
• Speaker 2 0:57

1. 0:00

   Chapter 1: I'm excited to be here. 299s · Speaker 1

   I'm excited to be here. I'm Sean Sinha. I'm the founder and CEO of Canopy. It's my privilege and honor to speak with Chief Randy Walston with ECU Health in North Carolina. We're going to talk a lot about Chief Walston and their organization…

2. 5:00

   Chapter 2: We try to make arrests as a last resort. 305s · Speaker 2

   We try to make arrests as a last resort. A lot of times, you know, we'll have problems with a spouse of a lady who is in labor. And the last thing we want to do, even when they're out of line, is to arrest that subject and have them, remove…

3. 10:07

   Chapter 3: in the emergency department, and assaults are part of the job. 323s · Speaker 2

   in the emergency department, and assaults are part of the job. And that culture shift has changed as well. It's not part of the job. And then now there's our organization, like many other health care systems, are posting signage at the entr…

4. 15:31

   Chapter 4: It was functional, easy to operate, and it was simple. 100s · Speaker 2

   It was functional, easy to operate, and it was simple. And when we started looking at all the options, Canopy really fit the bill for everything that we were looking for. You know, the simplicity, looking at infrastructure and people gettin…

5. 17:12

   Chapter 5: staffed arrest technology as part of their security investments. 300s · Speaker 1

   staffed arrest technology as part of their security investments. How important is that proximity-based notification that we've been talking about? Is that a must-have? Is that something that you'd compromise on? How does that sort of change…

6. 22:13

   Chapter 6: that they can provide, you know, a lot more than I could do. 303s · Speaker 2

   that they can provide, you know, a lot more than I could do. As the chief, you know, I could send out some emails, system-wide emails. You know, I could attend some town halls and share, but I don't have the power that the marketing team ha…

7. 27:17

   Chapter 7: complete caught off guard by a patient that just completely attacked her and she immediately went down an employee that was just feet away pressed their canopy button that was 24 hours old. 63s · Speaker 2

   complete caught off guard by a patient that just completely attacked her and she immediately went down an employee that was just feet away pressed their canopy button that was 24 hours old. And the police officers, you see the uniforms roll…

8. 28:21

   Chapter 8: to show the value of our technologies and our people. 185s · Speaker 1

   to show the value of our technologies and our people. And we didn't have to tell the story. They were telling it themselves. Yeah. As we wrap up, first of all, thank you so much for all the time. Tell us a little bit about what your experie…