MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian
Apr 03, 2026 11:02
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Welcome to the session on organizational design and organizational effectiveness.
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
In this session, we will understand about the organizational design and organizational
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
effectiveness. What is organizational effectiveness? Once you have created an
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
organizational design appropriate, the result is an effective organization. This means an
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
organization that is able to reach its mission and goals. Organizational effectiveness is hard
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
to measure. However, when we understand it well, the signals in an organization can provide us
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
with input on improvements for the organization. Perspectives on our effectiveness. David Lawless
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
highlights the importance of three perspectives of effectiveness. They are individual, group and
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
organizational effectiveness. The causes of individual effectiveness include physical attributes,
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
personality traits, motivation, morale, etc. The causes of group effectiveness comprise of
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
leadership, communication, socialization, etc. The causes of organizational effectiveness include
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
technology, environmental competence, and many other variables. Approaches to organizational
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
effectiveness. There are four broad approaches to organizational effectiveness. They are one goal
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
attainment approach, two systems approach, three strategy constituencies approach, and four behavioral
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
approach. One goal attainment approach. An organization primarily exists to accomplish goals. Goal attainment is
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
probably the most widely used criterion of organizational effectiveness. Organization's effectiveness is
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
surprised in terms of the accomplishment of ends rather than means. The goal approach had widespread
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
common sense and practical appeal. Two systems approach. A systems approach to organizational effectiveness implies
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
that organizations are made of interrelated and interacting elements. The effectiveness of total
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
system is dependent on the performance of all its subparts. The open system perspective emphasizes the
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
interrelationship between various parts of an organization and its environment as they jointly influence
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
effectiveness. Three strategic constituencies approach. Three strategic constituencies approach. It is similar to systems approach in
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
appearance but with slightly different emphasis. Like systems view, strategy constituencies approach also considers the
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
interdependencies among different subsystems in the organization but it is not concerned with the entire environment. It
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
rather seeks to appease only that part of environment that can threaten the organization's survival.
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
An effective organization is one that satisfies the demands of these constituencies in its environment from which it requires
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
support for its continued existence. Four behavioral approach. Behavioral approach to OE emphasizes the role of
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
individual behavior as it affects organizational success or failure. When employees agree with the objectives of the
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
organization that are the organization, that is employer, then it results in perfect integration of the individual and organizational goals. This leads to high degree
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
of organizational effectiveness. How to measure organizational effectiveness? There are three approaches. One, resource-based approach. Two, internal process approach. Three, goal approach. In the internal, in the resource-based approach, we have resources as inputs.
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
In the internal process approach. In the internal process approach, internal activities and process of an organization are measured. In the goal approach,
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
product and service outputs are measured.
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
organizational design is measured. The organizational design and organizational effectiveness. The important elements of organizational design include
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
strategy, size and life-scale, life-cycle, life-cycle, technology, environment and culture.
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Speaker 2 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
And the important organization design principles include
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
specialization, coordination, knowledge and competence, control and commitment, innovation and adoption.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
They all lead to and result in organizational effectiveness.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Break for questions.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Question number one, which among the following is not the approach to measure organizational effectiveness?
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
a strategic constituencies approach.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
a strategic constituencies approach.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
a strategic constituencies approach.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
The correct answer is contemporary approach.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Because we have already discussed goal-attainment approach, strategic constituencies approach,
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
behavioral approach, behavioral approach, contemporary approach.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Contemporary approach.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
There is no such approach called contemporary approach to measure organizational effectiveness.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Dash is the degree to which cooperative goals have been attained.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
While the concept of efficiency represents the cost benefit rate incurred in the pursuit of these goals.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
A. Organizational effectiveness.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
So, organizational effectiveness is the degree to which operative goals have been attained.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
While the concept of efficiency represents the cost benefit rate incurred in the pursuit of these goals.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
So, in order to achieve organizational efficiency,
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
first we have to achieve organizational effectiveness.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
So, organizational effectiveness is essential for organizational efficiency.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
In this session, we have understood about the organizational design and organizational effectiveness.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Happy learning.
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Speaker 1 (MBA_OB_unit 5_week 13_seq 7_Organisational design_Pandian)
Thank you.
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