ສະແດງ​ແຕ່
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S… Speaker 2 (1779727455155)
Often in the convening process,
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S… Speaker 2 (1779727455155)
we examine the goals and challenges of the opening session by visualizing
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S… Speaker 2 (1779727455155)
that moment when parties to a dispute meet face to face,
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S… Speaker 2 (1779727455155)
sometimes for the first time.
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S… Speaker 2 (1779727455155)
During this initial meeting,
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S… Speaker 2 (1779727455155)
it's often the subtle things that are said and done which influence the
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S… Speaker 2 (1779727455155)
direction of the communication and lay the groundwork for future dialogue.
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S… Speaker 2 (1779727455155)
These subtleties range from basic communication techniques
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S… Speaker 2 (1779727455155)
to more logistical issues.
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S… Speaker 2 (1779727455155)
For example,
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S… Speaker 2 (1779727455155)
where do parties sit at the table?
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S… Speaker 2 (1779727455155)
Who starts the conversation?
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S… Speaker 2 (1779727455155)
In any given dispute,
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S… Speaker 2 (1779727455155)
these factors will differ depending on the individuals involved.
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S… Speaker 2 (1779727455155)
But a misstep can lead to an early impasse or
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S… Speaker 2 (1779727455155)
set the stage for a more challenging impasse later on.
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S… Speaker 2 (1779727455155)
By being in tune to these challenges throughout the opening stage,
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S… Speaker 2 (1779727455155)
you will create an environment that fosters connection,
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S… Speaker 1 (1779727455155)
safety,
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S… Speaker 1 (1779727455155)
creativity.
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S… Speaker 2 (1779727455155)
self -determination,
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S… Speaker 2 (1779727455155)
and ultimately enhance your effectiveness as a mediator.
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S… Speaker 2 (1779727455155)
Remember the concept of the mediator's mind?
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S… Speaker 2 (1779727455155)
Your overarching objective is to create an environment
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S… Speaker 2 (1779727455155)
of safety and hope,
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S… Speaker 2 (1779727455155)
a safe vessel where information can be shared and connections
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S… Speaker 2 (1779727455155)
can be built.
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S… Speaker 1 (1779727455155)
Now,
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S… Speaker 2 (1779727455155)
let's hear what one of our experts has to say about how he goes about
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S… Speaker 2 (1779727455155)
this all -important task.

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