[Cerrato, Alejandra]_127-17177884840_20260427211323(10005)
Apr 27, 2026 21:17
· 3:51
· English
· Whisper Turbo
· 2 speakers
यो प्रतिलिपि यसमा म्याद समाप्त हुन्छ 13 दिन
स्थायी भण्डारणका लागि स्तरबृद्धि गर्नुहोस् →
देखाउँदै मात्र
0:00
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Speaker 2 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
Thank you for calling XPO. Our customer service team is ready to assist you. This call may be recorded for quality and training purposes.
0:32
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Speaker 1 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
Hey, good afternoon, Brandon. This is On Hydro with Power Handling. I'm quiet because you guys have been using our electric tire jacks for some time now, and we're doing a very quick check-in to see how the machine's been performing. Do you know who can give me some feedback or information about that besides Mr. Travis Tinkle? I already spoke to him, but he was not able to give me the right information. Okay, what information are you looking for? Yeah.
1:02
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Speaker 1 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
Oh, perfect. Okay, so I just need to ask you six questions in 60 seconds if you have any knowledge on how the electric projects have been performing. The ones that we provide to you guys. Okay. Okay, thank you. What is your name, sir? My name is Brendan Gleason. Could you please spell your last name? Yes, G-L-E-A-S-O-N. Okay, very good. Thank you, Mr. Gleason.
1:39
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Speaker 1 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
All right. Do you know how many machines do you have at your facility? Five. Are any of those broken not working currently? No. Perfect. Okay. Overall, how satisfied are you with a product from one to five, one being not satisfied and five being very satisfied? Based on all the feedback that I get from the drivers of five, they love them. Perfect. Okay. That's great.
2:09
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Speaker 1 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
All right. How would you rate the product's durability and build quality also from one to five? I would rate it a five as well. Okay. Very good. How likely are you to purchase from power handling again in the future? Very. Okay. How likely are you to recommend the product to a colleague? Very.
2:38
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Speaker 1 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
And I just have one last question for you, sir. How well did the product meet your expectations? And if you can expand a little bit on how your experience has been using the equipment, any additional feedback would be very helpful for the survey. They've been great, especially when we do residential deliveries and people have an incline on their driveways. It makes it a lot easier on our drivers because they're able to get it up the incline of the driveways.
3:09
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Speaker 1 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
especially when the freight that they're delivering is very heavy. Okay, so you would highlight its weight capacity then? Yes. Okay. That's good. Perfect. And we're very happy that the equipment is performing as expected at your facility, sir. If you have any issues in the future or if you want to...
3:34
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Speaker 1 ([Cerrato, Alejandra]_127-17177884840_20260427211323(10005))
expand a little bit uh on the the product at your facility please don't hesitate to reach out we're here to help and to assist you and i appreciate the feedback and your time and i hope that you have a great rest of your day okay okay i appreciate you as well all right goodbye
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