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स्पीकर

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1. 0:00

   अध्याय 1: The answer to the simple question, why can't you just say you're sorry, is decidedly complex. 65s · Speaker 2

   The answer to the simple question, why can't you just say you're sorry, is decidedly complex. So the challenge for anyone facilitating a negotiation, whether the conflict exists between individuals or nations, is to understand the many nuan…