GMT20260520-170240_Recording

Konuşmacılar

• Speaker 1 0:00
• Speaker 2 0:04
• Speaker 3 9:26

1. 0:00

   Bölüm 1: Yes. Cancelations. 299s · Speaker 1

   Yes. Cancelations. Yes. And this is a really small thing, but I just feel like there's got to be a better way. When members cancel, Laura does her piece and then I'm notified through email. I mean, I already know what's happening, but I'm t…

2. 5:00

   Bölüm 2: I don't current card. 265s · Speaker 1

   I don't current card. I think it is only a couple of times. And this was a, this was the only time it's ever happened. And it was so weird because this was Laura too, before I learned about that, edit the payment plan at the bottom, you kno…

3. 9:26

   Bölüm 3: And we do often have members that have canceled and come back. 303s · Speaker 3

   And we do often have members that have canceled and come back. So we need to have a way to know what the debt is. So when a member comes back after a time, we've got those notes on the person notes and our sale, Randy with sales can go look…

4. 14:29

   Bölüm 4: on so um amber we contracts go through june 30th so any new member that comes on is signed on till june 30th and then everything starts again on july 1st but currently they're about to some of that but we'll have a lot of cancels in june yeah so end of june is okay so that's why you have a pretty higher that's why your volume is higher in june that makes sense then okay but a lot of the ones that are canceling june won't be due to bad debt cancellations that happen throughout the year are most often bad debt and maybe two or three a month. 72s · Speaker 1

   on so um amber we contracts go through june 30th so any new member that comes on is signed on till june 30th and then everything starts again on july 1st but currently they're about to some of that but we'll have a lot of cancels in june ye…

5. 15:41

   Bölüm 5: So it's not just me hand keying in something that I think of. 301s · Speaker 2

   So it's not just me hand keying in something that I think of. And, you know, and I type, like I talk, so I type, I ramble. So it'd be nice if it was just a nice, a template that everybody could just click on. They knew exactly. And it would…

6. 20:43

   Bölüm 6: It was so weird. 301s · Speaker 2

   It was so weird. And they both, there was two people and they both said that what they saw on their end was they updated it and then it reverted or something. And I'm like, and I felt so bad. I couldn't even, I'm like, I have no idea what t…

7. 25:45

   Bölüm 7: automate it for sure if you're having to do typically maggie you go into the form and say that it's done but there was a few situations where they were coming through and going just fine so you didn't even know it there was no way you would know it it's when they pay off their invoice through an email i'm not notified of the successful payment and that their card has been changed so then i don't know to go in and until i If I would, an AR, the problem with AR2 is our list has gotten kind of long. 233s · Speaker 3

   automate it for sure if you're having to do typically maggie you go into the form and say that it's done but there was a few situations where they were coming through and going just fine so you didn't even know it there was no way you would…