ClientInterviews-JCGrounds-SteveCain

Jun 08, 2026 23:30 · 16:57 · English · Whisper Turbo · 3 ተናጋሪ
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0:00
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
So how long have you been working with JC Grounds?
0:02
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I
0:07
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
would say two years now.
0:08
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Year one was just a couple of sites they did for us
0:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
down the North Shore,
0:14
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
up in the North Shore in Gloucester and Essex.
0:16
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And then we did a full revamp with them
0:21
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
in this past winter where they did significantly more sites for us.
0:25
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
How many sites did they do this past winter?
0:29
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I want to say it was about 32
0:33
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
or 33.
0:35
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Wow.
0:35
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
That's a lot of sites.
0:36
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Yep.
0:38
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
About how
0:42
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
many acres is that total?
0:43
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Oh goodness.
0:46
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I couldn't,
0:47
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I couldn't tell you.
0:48
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Okay.
0:50
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
If I had my laptop open,
0:54
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I could, I'd be able to tell you,
0:55
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
but because just they,
0:56
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
they actually,
0:57
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I think gave us the acreage for it.
1:00
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
But off the top of my head,
1:02
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it don't have that on me.
1:03
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Got it.
1:04
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
So is that 32?
1:05
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Is that like all the,
1:06
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
all the sites that you,
1:07
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
that you oversee manage?
1:10
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
No, we have about 65 in our profile.
1:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
They covered a lot of these sites in our,
1:16
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
1:18
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Merrimack Valley area and lower New Hampshire and kind
1:23
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
of out by beyond 495 area as
1:29
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
far as like Littleton and Boxborough.
1:31
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And what are some of your favorite things about working with
1:35
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
JC Grounds?
1:43
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I would say my favorite things was the communication was great.
1:46
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
They're excellent communicators with
1:50
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
regards to anything,
1:51
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know, having contacts,
1:55
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
getting things done when needed,
1:57
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
giving us updates and things of that nature.
2:00
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
They were really great.
2:01
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Awesome.
2:04
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And what else besides communication?
2:06
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I would
2:10
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
say, you know,
2:10
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
they...
2:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
We're very keen on being accountable for anything
2:16
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
that they might have messed up.
2:18
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
You know,
2:19
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
they're one of the few companies that directly went out and fixed any
2:23
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
damages over the winter.
2:24
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Anytime they missed something or,
2:28
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know, weren't as prompt as they,
2:31
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
we thought they should have been,
2:33
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
they were accountable for it.
2:35
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
So the accountability measure was great with them too.
2:37
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Got
2:42
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it.
2:44
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Anything else besides communication and accountability that you really liked about working with them?
2:47
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I mean,
2:51
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
not really.
2:51
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I mean, I think those are the two most important things when it comes to the business aspect of it.
2:55
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And then I would just say overall,
2:57
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I mean.
2:59
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
the people there between the accountability and the communication that's probably the two most important
3:03
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
aspects of just the business yeah um but from a sheer personal point the
3:07
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
the people are great um you know i worked closely with aj and justin um
3:11
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
and i mean the both of them were just excellent people to
3:15
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
work with um you know awesome
3:19
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
generally nice people i would say awesome
3:27
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And those things that you mentioned,
3:29
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
the communication and the accountability,
3:31
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you know,
3:33
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
and the working with AJ and Justin,
3:35
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
how did they help you succeed in your job?
3:37
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
So,
3:41
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I mean, as a guy who's run Snow for the
3:45
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
business for two years,
3:47
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
they made it significantly easier with regards to,
3:51
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
3:52
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
not having
3:56
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
all the onus put on me.
3:58
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
You know,
3:59
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
we had their emails.
4:00
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
directly put into our FMX system so that when calls were logged for
4:04
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
services, they went directly to them.
4:06
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And, you know,
4:07
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it got to the point where a majority of the time I didn't have to worry about enacting
4:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
on them because I knew AJ or even Paul Crisco,
4:15
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
who was managing the North Shore properties,
4:17
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
would be all over it.
4:20
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
You know, and if I needed something done,
4:21
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I could give them a call or shoot them a text and they would give me
4:26
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
a call or shoot me a text back.
4:29
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
and, you know,
4:29
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
give me updates and pretty much get on it,
4:32
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know, whether it was needing snow cleared or,
4:34
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
4:35
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
having something done that wasn't in the contract,
4:38
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
applied to it immediately.
4:40
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
They took care of a lot of things and made sure our properties were safe.
4:43
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
What were kind of
4:47
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
some of the things that you had them do that were not in the contract?
4:49
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
You know,
4:52
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
initially we didn't have snow shoveling for our HQ.
4:56
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
They had no problem picking that up.
5:00
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And then, you know, that was right after a major storm of like where we had 20 plus inches.
5:04
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And so they went down and basically,
5:05
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
5:07
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
hardened snow that was up to their waist
5:11
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
and cleared it out and made sure our property was walkable despite
5:15
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
the fact that nobody was probably walking the sidewalks.
5:18
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
But anytime a concern was raised,
5:22
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
they were all over it,
5:23
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
something like that.
5:24
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
That's
5:31
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
great to hear.
5:34
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Anything else in terms of how they help you succeed in your job?
5:37
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I
5:41
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
mean, that would be pretty much it.
5:44
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I mean, just always the willingness to help
5:48
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
out and do whatever possible to make sure that the job got done.
5:51
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
You know,
5:53
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
and even in times,
5:55
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
there was a time Paul Crisco down on the North Shore,
5:58
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know, I needed a dumpster somewhere and he helped me get in contact with a guy.
6:02
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Inevitably.
6:03
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
didn't work out but you know just something that was totally outside of
6:07
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
the scope of what the business is that you know we were conducting together he they were
6:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know willing to kind of help out and see if they could help me and you know aj's always
6:16
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
willing to fly me with the contacts for if i needed something down on landscaping
6:20
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
or construction wise or anything like that so um always willing to assist
6:25
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
in any business manner but specifically with the snow yeah i would say basically
6:31
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
they
6:31
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
We're just very reliable in ensuring that the sites are clear and whatnot
6:35
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
and providing a clean line of communication for what was going on.
6:39
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
That's great to hear.
6:42
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
I'm curious,
6:43
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Steve, how many different suppliers,
6:45
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
providers,
6:46
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
vendors,
6:47
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
consultants do you work with in your job?
6:49
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Hundreds.
6:52
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Over the course of the snow season,
6:54
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I would say prior to,
6:56
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
we probably had about...
6:58
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
20 or so different ones.
6:59
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
With the help of JC Grounds,
7:02
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I think we got that 20 to 30 probably down to about 10,
7:06
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
which was nice.
7:08
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
It definitely significantly helped the workload
7:13
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
in terms of invoice approvals and
7:17
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
just having a single source of those coming in.
7:24
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And the whole contract process was easy,
7:27
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
7:28
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
through negotiations.
7:29
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And I would
7:33
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
say them being a part of our
7:37
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
winter plan significantly reduced the amount of contracts that
7:41
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
we were using throughout the winter.
7:43
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
That's great to hear.
7:46
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And if you were to,
7:47
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you mentioned hundreds across,
7:50
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you know, I'm sure that's other areas besides snow.
7:52
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
If you were to rank.
7:55
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
You know,
7:56
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
all those hundreds of providers on the kinds of things that we're talking about here,
8:00
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
like, you know,
8:01
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
communication,
8:02
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
accountability,
8:02
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
follow through,
8:04
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you know,
8:05
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
ease of working together.
8:06
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
You know, where would you rank JC Grounds on that list of hundreds?
8:09
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
For me,
8:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
yeah, they're in the top 10 easily.
8:14
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
You know,
8:16
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I have no problem picking up a phone call from AJ just
8:20
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
because I know it's not going to be a hassle or a pain.
8:24
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And I know he understands that if I'm not picking up,
8:27
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it's because I'm busy or,
8:28
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know, I'm not intentionally ignoring him.
8:30
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Like I might do some other vendors just because I don't want to have a conversation with
8:34
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
them because, you know,
8:35
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I don't need to.
8:37
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
You know, I know if AJ's calling me,
8:38
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it's important and it's something discussed.
8:40
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And if I'm not picking up,
8:42
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
he's going to shoot me a follow -up email or text and say,
8:44
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
hey, you know,
8:45
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
and he's good with staying on me and making sure that,
8:47
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know, because I can get a little inundated sometimes.
8:50
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And so I can appreciate that from him.
8:53
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Yeah, so I would definitely put them in my top 10 for some of the contractors I've worked with,
8:57
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
especially with their help and clear line -up communications.
9:00
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
You didn't hesitate at all?
9:03
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
No,
9:05
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
no. Like I said,
9:06
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I've had plenty of conversations with AJ.
9:09
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I've shot the...
9:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
A part of my friend shot the shit with him several times just over the course of working
9:17
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
with him.
9:17
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
It's easy.
9:21
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
It's a breeze to talk with him.
9:25
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Like I said,
9:26
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I have contractors that'll call me and I just look at the phone and die.
9:30
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
But, you know,
9:31
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
when AJ's calling,
9:32
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I don't mind picking up that phone or shooting him a text back.
9:35
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
That's really great to hear.
9:38
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
I think they'll be really happy to hear that.
9:40
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
So thank you.
9:40
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
You touched on this a bit,
9:44
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Steve, already,
9:45
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
but I kind of want to go back to it.
9:47
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
You mentioned,
9:47
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
so who do you work with at JC Grounds?
9:50
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
You mentioned AJ.
9:50
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Yeah,
9:54
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
AJ.
9:54
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
AJ and primarily...
10:00
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
A .J.
10:01
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
is my main point of contact.
10:02
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I also work with Paul Crisco,
10:04
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
and he's really good,
10:05
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
too. I don't have as much with Paul just because he only oversaw
10:10
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
about three sites.
10:11
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
But, you know,
10:12
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Paul's great,
10:13
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
too. Anytime,
10:14
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know,
10:15
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
there were several times where we had a couple incidents at Winthrop where snow
10:19
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
was being piled up on sidewalks.
10:20
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
But, you know,
10:21
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
to no fault of their own,
10:22
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it was,
10:23
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know,
10:24
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I'm sure we approved the points in the map,
10:27
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
but we didn't realize that the city was.
10:29
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
handing out violations for things of that nature.
10:32
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
But anytime it happened,
10:33
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Paul would have guys there either later that night or early next morning to clear
10:37
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it out.
10:37
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
You know, if we got a citation and,
10:40
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, I would give a call to the,
10:41
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
10:43
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Todd Winthrop,
10:43
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
talk to the guy and say,
10:44
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Hey, I just talked to the contractor.
10:46
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
They're going to have someone down there,
10:48
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, by 6 PM,
10:49
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, so,
10:50
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
and anytime in Gloucester,
10:52
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
if we needed deliveries to our,
10:53
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
we have a dispensary next door.
10:57
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And, you know, if snow was blocking it,
10:59
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
he'd have a guy down there clearing it out and moving the snow and
11:04
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
making that work so that we wouldn't have missed deliveries there.
11:07
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
So Paul's great too.
11:09
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And yeah,
11:10
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
specifically AJ,
11:11
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I primarily speak with those two guys.
11:13
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And if AJ is either not available or around or,
11:15
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know,
11:16
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
something is escalated to Justin to talk to me with me about regards
11:20
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
to, you know,
11:21
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
some billing issues or something like that.
11:23
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I worked with Justin and I always enjoyed speaking with Justin too,
11:26
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
because he'll.
11:27
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
lay it out for you,
11:29
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, they would sometimes split some costs
11:33
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
and say, Hey, you know,
11:34
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it was worth this,
11:35
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
but we, you know, we're going to charge you this.
11:36
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
So they would give you a break here and there.
11:38
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And so both three guys primarily were the ones I spoke with majority of the time
11:42
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
and they're all great.
11:43
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
That's great.
11:45
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And again,
11:47
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you started to talk about this,
11:48
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
but I wanted to ask about kind of the relationship,
11:52
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you know, what's it like to work with them?
11:53
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Oh,
11:56
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I work with JC grounds.
12:00
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
No, I meant,
12:01
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you know,
12:02
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
AJ and Paul and Justin.
12:03
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And again, you talked about this,
12:05
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
you know, a little bit,
12:06
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
but anything you want to add about kind of what it's like to work with those guys just as people?
12:10
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Yeah,
12:10
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I would just say,
12:11
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I mean, it's been an absolute pleasure,
12:13
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, to get everything in on a timely
12:18
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
manner.
12:18
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
You know,
12:19
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
sometimes a lot of times through winter,
12:20
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I'm chasing guys to send their invoices over because AP is coming at me,
12:24
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
but they're never missing an invoice.
12:26
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And, you know,
12:27
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I'm never getting a call from them saying,
12:29
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
hey, our invoice hasn't been paid yet or anything like that.
12:32
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
If I'm slow on the draw there with approving invoices and getting them over to AP.
12:36
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And so,
12:37
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know,
12:38
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
in that retrospect,
12:39
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it's great.
12:41
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I haven't worked too much with someone,
12:43
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
anyone in AP,
12:44
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
but if I,
12:45
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
12:46
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
needed a change or something on an invoice,
12:48
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
they were, you know,
12:49
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I'd give AJ a call and he'd be like,
12:50
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
yep, I'll shoot a message over.
12:52
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Justin would say,
12:53
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I'll shoot a message over to,
12:54
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, the accounts receivable team right now.
12:57
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And by the time the next invoice came out,
13:00
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it would be resolved.
13:01
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And so would highly
13:05
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
recommend them.
13:05
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And basically anything they did,
13:09
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I would.
13:10
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, everything they did for us,
13:12
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I would recommend their services and,
13:13
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, just damage people in general.
13:15
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
That's great to hear.
13:17
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And Steve,
13:21
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
how would you describe JC Grounds to somebody who doesn't know who they are and what it's like to work
13:25
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
with them?
13:25
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
You know, so if they came to you and asked,
13:26
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Hey, what's it like to work with JC Grounds?
13:29
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
What would you say?
13:33
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I would say, you know,
13:34
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
it's a fresh breath there.
13:35
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
You know,
13:36
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
they're not a large corporate conglomerate that's kind of going to take
13:40
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
a smaller family business and leave you off to the side.
13:43
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
They're going to treat you as if,
13:46
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, you're one of their biggest customers.
13:48
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
You know, like I know they did Lawrence General and that's a big account that
13:52
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
they're managing.
13:53
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
But, you know,
13:54
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I never felt different than.
13:56
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
You know, our HQ,
13:57
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
which is down the road compared to Lawrence General,
14:00
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, I know we were going to receive basically the same level of treatment,
14:04
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
the utmost importance to them.
14:05
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And we never felt slighted in any way
14:09
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
or ignored or,
14:12
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, kind of left off as a smaller account.
14:15
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
You know, we were treated as if we were one of their largest accountants
14:19
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
and things of that nature.
14:21
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
So I would say that's one compliment I definitely give
14:25
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
to them as a service.
14:28
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
oftentimes seemed like we might be their only accountant,
14:30
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, I know how busy they are and how many,
14:31
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
how big they are,
14:33
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, as one of the probably second or third largest note provider.
14:36
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And so it never felt like we were on
14:41
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
the back end there.
14:42
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And so that's what I would say about them.
14:43
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And I would, again,
14:44
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
highly recommend them to anyone that was looking for services.
14:47
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And I believe I have,
14:48
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
even to my brother who is a property manager.
14:50
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Awesome.
14:53
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And what are the first three descriptive words,
14:56
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Steve, that come to your mind when you think about working with J .C.
14:59
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Grounds?
14:59
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I'll
15:04
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
go back to, I mean,
15:05
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
accountable.
15:06
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Again,
15:07
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
it's one, I think,
15:08
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
for a business specifically resolving around snow where safety
15:12
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
is one of the biggest importances.
15:14
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I would say accountable.
15:18
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I would say,
15:19
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, safety in mind.
15:20
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
That's one of our biggest,
15:21
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know.
15:23
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Monica's here at Hafner's is,
15:25
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, safety first.
15:26
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
And they always have safety in mind,
15:28
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
making sure the sites were kept safe and clear for our customers and our personnel.
15:32
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
And I would just say,
15:36
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
yeah,
15:38
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
easy.
15:39
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I mean, a joy to work with.
15:41
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
They never complained or,
15:45
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, even if we gave,
15:46
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know,
15:47
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
even if we had issues where we say,
15:51
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
hey, like this site didn't get cleared,
15:52
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, they.
15:55
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
would always take responsibility for something,
15:58
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
you know, even if,
15:58
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
you know,
16:00
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
we might've been wrong or if someone was saying,
16:01
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Hey, get here.
16:03
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
They never complained,
16:04
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
never gave backlash to anything.
16:08
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
So also just really responsible.
16:10
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
So, you know, accountable and responsible and just a joy and definitely
16:14
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
safety in mind.
16:15
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
That's awesome.
16:17
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
I think that's a lot more than just three words,
16:19
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
but.
16:19
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Oh, you did.
16:20
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
That was perfect.
16:21
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Steve,
16:23
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
thanks so much for the,
16:24
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
for the wonderful feedback.
16:25
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
I think they're going to be really thrilled to hear it.
16:27
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
And I really appreciate your time.
16:29
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Just one last question.
16:30
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Is it okay with you if they use some of your,
16:32
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
your comments in their materials?
16:34
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Yeah,
16:38
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
but they have to send me an invoice,
16:39
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
$50.
16:40
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
All right.
16:42
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Sounds good.
16:42
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Nah,
16:43
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
I'm just kidding.
16:43
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
But yeah, no, absolutely.
16:46
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
They're free to use that in my comments for sure.
16:49
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Awesome.
16:50
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Thank you so much again,
16:51
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
Steve. Really appreciate it.
16:52
S… Speaker 3 (ClientInterviews-JCGrounds-SteveCain)
This was super helpful for me.
16:53
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
No problem.
16:54
S… Speaker 2 (ClientInterviews-JCGrounds-SteveCain)
Thank you, Nate.
16:55
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Okay.
16:56
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Take care.
16:56
S… Speaker 1 (ClientInterviews-JCGrounds-SteveCain)
Bye.

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