5024456501_0604 0938 19
Jun 10, 2026 13:52
· 4:27
· English
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· 2 Speaker
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0:01
S…
Speaker 2 (5024456501_0604 0938 19)
Good morning.
0:02
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Speaker 2 (5024456501_0604 0938 19)
Yes,
0:03
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Speaker 1 (5024456501_0604 0938 19)
sir.
0:03
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Speaker 2 (5024456501_0604 0938 19)
John here.
0:04
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Speaker 2 (5024456501_0604 0938 19)
Good morning.
0:05
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Speaker 1 (5024456501_0604 0938 19)
Hey,
0:06
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Speaker 1 (5024456501_0604 0938 19)
well,
0:07
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Speaker 1 (5024456501_0604 0938 19)
the reason I phoned you,
0:10
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Speaker 1 (5024456501_0604 0938 19)
there's so many things that are about
0:16
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Speaker 1 (5024456501_0604 0938 19)
the website that are kind of confusing to me.
0:18
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Speaker 2 (5024456501_0604 0938 19)
Okay.
0:19
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Speaker 2 (5024456501_0604 0938 19)
Like,
0:21
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Speaker 1 (5024456501_0604 0938 19)
I don't know,
0:24
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Speaker 1 (5024456501_0604 0938 19)
like, it's still got the Mother's Day on there.
0:26
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Speaker 1 (5024456501_0604 0938 19)
I mean, can you say take that off?
0:28
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Speaker 2 (5024456501_0604 0938 19)
No,
0:29
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Speaker 2 (5024456501_0604 0938 19)
you haven't.
0:31
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Speaker 2 (5024456501_0604 0938 19)
told us about that yet,
0:32
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Speaker 2 (5024456501_0604 0938 19)
but I'm taking it out right now because I also noticed that it's
0:36
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Speaker 1 (5024456501_0604 0938 19)
still there.
0:36
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Speaker 1 (5024456501_0604 0938 19)
And then I asked you to put that thing on
0:40
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Speaker 1 (5024456501_0604 0938 19)
there, but it's not even on it.
0:41
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Speaker 1 (5024456501_0604 0938 19)
You said it was,
0:42
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Speaker 1 (5024456501_0604 0938 19)
and I'm like, I don't even see it on there.
0:44
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Speaker 2 (5024456501_0604 0938 19)
VIP experience?
0:45
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Speaker 2 (5024456501_0604 0938 19)
It's at the home tab,
0:48
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Speaker 2 (5024456501_0604 0938 19)
the rightmost link.
0:49
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Speaker 2 (5024456501_0604 0938 19)
If you click it,
0:51
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Speaker 2 (5024456501_0604 0938 19)
it would open the PDF that you sent.
0:53
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Speaker 1 (5024456501_0604 0938 19)
Home tab,
0:56
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Speaker 1 (5024456501_0604 0938 19)
most what?
0:57
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Speaker 2 (5024456501_0604 0938 19)
Yeah.
0:58
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Speaker 2 (5024456501_0604 0938 19)
On your home,
0:59
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Speaker 2 (5024456501_0604 0938 19)
yeah.
1:01
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Speaker 2 (5024456501_0604 0938 19)
Are you on your computer right now,
1:03
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Speaker 2 (5024456501_0604 0938 19)
on your cell phone?
1:04
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Speaker 1 (5024456501_0604 0938 19)
Yeah,
1:05
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Speaker 1 (5024456501_0604 0938 19)
I'm trying to look.
1:06
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Speaker 1 (5024456501_0604 0938 19)
On my home tab.
1:07
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Speaker 2 (5024456501_0604 0938 19)
Yep.
1:09
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Speaker 1 (5024456501_0604 0938 19)
I'm looking at,
1:10
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Speaker 1 (5024456501_0604 0938 19)
okay, is it like,
1:11
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Speaker 1 (5024456501_0604 0938 19)
I mean,
1:13
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Speaker 1 (5024456501_0604 0938 19)
I don't know.
1:14
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Speaker 2 (5024456501_0604 0938 19)
So that's what I'm asking.
1:17
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Speaker 2 (5024456501_0604 0938 19)
Are you looking,
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Speaker 2 (5024456501_0604 0938 19)
are you viewing the website using your cell phone,
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Speaker 2 (5024456501_0604 0938 19)
tablet,
1:22
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Speaker 2 (5024456501_0604 0938 19)
or computer?
1:23
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Speaker 1 (5024456501_0604 0938 19)
Yeah, I'm using my cell phone.
1:24
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Speaker 1 (5024456501_0604 0938 19)
Cell phone.
1:25
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Speaker 2 (5024456501_0604 0938 19)
Gotcha.
1:26
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Speaker 1 (5024456501_0604 0938 19)
Okay.
1:26
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Speaker 2 (5024456501_0604 0938 19)
So if you're looking at the home screen,
1:29
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Speaker 2 (5024456501_0604 0938 19)
there's like the three bars,
1:31
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Speaker 2 (5024456501_0604 0938 19)
right, to the left -hand side?
1:37
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Speaker 2 (5024456501_0604 0938 19)
Click that one.
1:38
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Speaker 2 (5024456501_0604 0938 19)
Then it will pull up all the navigation links.
1:41
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Speaker 2 (5024456501_0604 0938 19)
You'll see VIP experience there.
1:44
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Speaker 1 (5024456501_0604 0938 19)
Okay.
1:47
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Speaker 1 (5024456501_0604 0938 19)
Well, I mean, I don't know if anybody,
1:48
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Speaker 1 (5024456501_0604 0938 19)
I was thinking,
1:49
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Speaker 1 (5024456501_0604 0938 19)
I wouldn't think if anybody just clicked on the website,
1:52
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Speaker 1 (5024456501_0604 0938 19)
they're going to see that unless they go over to there.
1:54
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Speaker 1 (5024456501_0604 0938 19)
But I don't know.
1:56
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Speaker 1 (5024456501_0604 0938 19)
The website just seems so busy,
1:59
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Speaker 1 (5024456501_0604 0938 19)
and it just doesn't seem like it's really,
2:03
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Speaker 1 (5024456501_0604 0938 19)
I don't know.
2:05
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Speaker 1 (5024456501_0604 0938 19)
I don't think it looks like it.
2:06
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Speaker 1 (5024456501_0604 0938 19)
I just don't think it looks good.
2:09
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Speaker 1 (5024456501_0604 0938 19)
It just looks too busy.
2:10
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Speaker 1 (5024456501_0604 0938 19)
I see that thing on there.
2:14
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Speaker 1 (5024456501_0604 0938 19)
It just has that thing on there.
2:15
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Speaker 1 (5024456501_0604 0938 19)
But I guess what I was looking for is more
2:20
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Speaker 1 (5024456501_0604 0938 19)
of a...
2:22
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Speaker 1 (5024456501_0604 0938 19)
Yeah,
2:28
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Speaker 2 (5024456501_0604 0938 19)
because we could definitely...
2:30
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Speaker 2 (5024456501_0604 0938 19)
So if you would look at the desktop and tablet,
2:34
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Speaker 2 (5024456501_0604 0938 19)
the navigation link would be at the very top.
2:37
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Speaker 2 (5024456501_0604 0938 19)
So you would see that link right away for the VIP experience.
2:40
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Speaker 2 (5024456501_0604 0938 19)
But if you're looking on the cell phone...
2:43
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Speaker 2 (5024456501_0604 0938 19)
we could add a new section or a bar seeing VIP
2:47
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Speaker 2 (5024456501_0604 0938 19)
experience and when they hit that,
2:49
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Speaker 2 (5024456501_0604 0938 19)
it would take them to the VIP experience page.
2:52
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Speaker 2 (5024456501_0604 0938 19)
So that's doable.
2:54
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Speaker 2 (5024456501_0604 0938 19)
Now,
2:54
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Speaker 2 (5024456501_0604 0938 19)
in terms of the layout of the site,
2:58
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Speaker 2 (5024456501_0604 0938 19)
I would need clear directives from you as to how we would edit that
3:02
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Speaker 2 (5024456501_0604 0938 19)
because, I mean,
3:04
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Speaker 2 (5024456501_0604 0938 19)
we could edit that and make it look,
3:06
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Speaker 2 (5024456501_0604 0938 19)
in our opinion,
3:07
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Speaker 2 (5024456501_0604 0938 19)
optimized or,
3:09
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Speaker 2 (5024456501_0604 0938 19)
you know, nicely layouted.
3:11
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Speaker 2 (5024456501_0604 0938 19)
But then on your end,
3:13
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Speaker 2 (5024456501_0604 0938 19)
you might not like it.
3:14
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Speaker 2 (5024456501_0604 0938 19)
So here's what I would suggest.
3:17
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Speaker 2 (5024456501_0604 0938 19)
Either you could make a list of everything that you want me to change on the site
3:22
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Speaker 2 (5024456501_0604 0938 19)
or send me.
3:23
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Speaker 2 (5024456501_0604 0938 19)
a sample site that you want us to pattern,
3:26
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Speaker 2 (5024456501_0604 0938 19)
not copy,
3:27
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Speaker 2 (5024456501_0604 0938 19)
but pattern the layout,
3:29
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Speaker 2 (5024456501_0604 0938 19)
and then we'll get that done for you.
3:31
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Speaker 1 (5024456501_0604 0938 19)
Okay,
3:33
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Speaker 1 (5024456501_0604 0938 19)
well, that sounds fair.
3:33
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Speaker 1 (5024456501_0604 0938 19)
Okay,
3:34
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Speaker 1 (5024456501_0604 0938 19)
well, so can you do one other thing?
3:37
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Speaker 1 (5024456501_0604 0938 19)
Can you remove the Mother's Day thing?
3:40
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Speaker 1 (5024456501_0604 0938 19)
And I'm going to shoot you some pictures of our giraffes.
3:43
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Speaker 1 (5024456501_0604 0938 19)
We have giraffes now.
3:44
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Speaker 2 (5024456501_0604 0938 19)
Okay.
3:45
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Speaker 1 (5024456501_0604 0938 19)
I'd like for you to add a couple,
3:46
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Speaker 1 (5024456501_0604 0938 19)
like put giraffe experience somewhere in there.
3:48
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Speaker 1 (5024456501_0604 0938 19)
Gotcha.
3:49
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Speaker 1 (5024456501_0604 0938 19)
So people see that.
3:50
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Speaker 2 (5024456501_0604 0938 19)
Okay.
3:51
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Speaker 1 (5024456501_0604 0938 19)
And I'll email you a couple pictures.
3:54
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Speaker 2 (5024456501_0604 0938 19)
You know, you just say,
3:56
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Speaker 1 (5024456501_0604 0938 19)
you know,
3:57
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Speaker 1 (5024456501_0604 0938 19)
something like, come see
4:02
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Speaker 1 (5024456501_0604 0938 19)
the dress.
4:02
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Speaker 1 (5024456501_0604 0938 19)
No problem.
4:04
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Speaker 1 (5024456501_0604 0938 19)
All right, well, I'll do that.
4:05
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Speaker 1 (5024456501_0604 0938 19)
I'll work on that later.
4:07
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Speaker 1 (5024456501_0604 0938 19)
All right,
4:07
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Speaker 1 (5024456501_0604 0938 19)
no problem.
4:08
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Speaker 2 (5024456501_0604 0938 19)
So the Mother's Day has been removed,
4:10
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Speaker 2 (5024456501_0604 0938 19)
and once you visit the website later,
4:12
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Speaker 2 (5024456501_0604 0938 19)
give it 30 minutes.
4:13
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Speaker 2 (5024456501_0604 0938 19)
You won't see that anymore,
4:15
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Speaker 2 (5024456501_0604 0938 19)
even on the cell phone site.
4:16
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Speaker 1 (5024456501_0604 0938 19)
All right,
4:20
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Speaker 1 (5024456501_0604 0938 19)
thank you, bud.
4:20
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Speaker 1 (5024456501_0604 0938 19)
Appreciate it.
4:21
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Speaker 2 (5024456501_0604 0938 19)
Awesome. You have a good day.
4:22
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Speaker 2 (5024456501_0604 0938 19)
Bye for now,
4:23
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Speaker 1 (5024456501_0604 0938 19)
Eric. You too.
4:24
S…
Speaker 1 (5024456501_0604 0938 19)
Bye.
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