bb05072026
May 07, 2026 16:00
· 14:39
· English
· Whisper Turbo
· 4 speakers
Այս տեքստը կավարտվի այսօր։
Ավելացնել մշտական պահպանման համար →
Ցույց տալ միայն
0:02
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Speaker 1 (bb05072026)
He'll be out this week.
0:05
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Speaker 4 (bb05072026)
Let's see.
0:09
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Speaker 1 (bb05072026)
As I asked you on one thing
0:13
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Speaker 1 (bb05072026)
earlier, I need to probably see if you can take some
0:18
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Speaker 1 (bb05072026)
of this at times.
0:19
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Speaker 1 (bb05072026)
And I've got to figure out how we can track it.
0:20
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Speaker 1 (bb05072026)
So I already checked this
0:25
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Speaker 1 (bb05072026)
terrapin issue with Springbok and kind of did a quick
0:29
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Speaker 1 (bb05072026)
test.
0:31
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Speaker 1 (bb05072026)
Yeah, I'd like to see if you could take on some of these issues
0:35
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Speaker 1 (bb05072026)
that we get that we're asked to do.
0:37
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Speaker 1 (bb05072026)
And sometimes Scott comes to me directly.
0:40
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Speaker 1 (bb05072026)
And I'm just,
0:42
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Speaker 1 (bb05072026)
I have so many things going on that I'm literally
0:46
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Speaker 1 (bb05072026)
juggling many things at the same time.
0:51
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Speaker 1 (bb05072026)
Also want to be able to track that,
0:52
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Speaker 1 (bb05072026)
right?
0:53
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Speaker 1 (bb05072026)
We have our pen test.
0:54
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Speaker 1 (bb05072026)
We have our,
0:55
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Speaker 1 (bb05072026)
well, VIE thing that they talked to.
0:57
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Speaker 1 (bb05072026)
But then we have these little ones like,
1:00
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Speaker 2 (bb05072026)
you know,
1:01
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Speaker 1 (bb05072026)
is this really vulnerable?
1:02
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Speaker 1 (bb05072026)
Or is this,
1:04
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Speaker 1 (bb05072026)
you know, we saw that with Coalition,
1:06
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Speaker 1 (bb05072026)
right?
1:06
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Speaker 1 (bb05072026)
Where they were just hitting us with all these things
1:10
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Speaker 1 (bb05072026)
that they found,
1:12
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Speaker 1 (bb05072026)
but we still have to validate them.
1:15
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Speaker 1 (bb05072026)
You know what I'm referring to?
1:17
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Speaker 1 (bb05072026)
No,
1:18
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Speaker 3 (bb05072026)
I don't think so.
1:19
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Speaker 3 (bb05072026)
Not specifically,
1:20
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Speaker 1 (bb05072026)
no.
1:21
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Speaker 1 (bb05072026)
You remember with Coalition how we were...
1:25
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Speaker 3 (bb05072026)
Oh, yeah, that was a mess.
1:26
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Speaker 3 (bb05072026)
And it started,
1:29
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Speaker 3 (bb05072026)
nobody did anything with it.
1:32
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Speaker 3 (bb05072026)
It was confusing.
1:33
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Speaker 3 (bb05072026)
And then nobody talked about it anymore.
1:38
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Speaker 1 (bb05072026)
Yeah, I get things like that often,
1:41
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Speaker 1 (bb05072026)
right?
1:41
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Speaker 1 (bb05072026)
And I'm not specifically speaking to coalition,
1:44
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Speaker 1 (bb05072026)
but,
1:46
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Speaker 2 (bb05072026)
you know,
1:46
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Speaker 1 (bb05072026)
like this one here was with...
1:51
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Speaker 1 (bb05072026)
in their SSFTP server,
1:53
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Speaker 1 (bb05072026)
right?
1:54
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Speaker 1 (bb05072026)
They're saying, well,
1:55
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Speaker 1 (bb05072026)
we're not vulnerable.
1:56
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Speaker 1 (bb05072026)
And I'm like,
1:57
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Speaker 2 (bb05072026)
well, you know,
1:58
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Speaker 1 (bb05072026)
Qualys is saying it.
1:59
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Speaker 1 (bb05072026)
It is external facing.
2:01
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Speaker 1 (bb05072026)
So we need to put a little more attention to this one,
2:05
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Speaker 1 (bb05072026)
more attention to it.
2:07
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Speaker 1 (bb05072026)
And I said, well, you know what?
2:08
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Speaker 1 (bb05072026)
I'll just test it.
2:08
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Speaker 1 (bb05072026)
And as I was testing,
2:10
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Speaker 1 (bb05072026)
I was like, well, maybe that's something you could have done.
2:13
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Speaker 1 (bb05072026)
um similarly right um and i'd said you that
2:17
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Speaker 1 (bb05072026)
but i had already you know found that it was still vulnerable right so these are things
2:21
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Speaker 1 (bb05072026)
that someone like coalition would have you know found
2:26
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Speaker 1 (bb05072026)
and asked us to you know investigate or somebody
2:30
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Speaker 1 (bb05072026)
or some other third party um and it definitely goes
2:35
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Speaker 1 (bb05072026)
toward our cyber security insurance right um and
2:39
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Speaker 1 (bb05072026)
our bit site scores so
2:42
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Speaker 1 (bb05072026)
I'm just trying to figure out,
2:44
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Speaker 1 (bb05072026)
see if you can do some of those,
2:46
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Speaker 1 (bb05072026)
but I also want to be able to track that,
2:48
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Speaker 1 (bb05072026)
right? To be able to show that,
2:50
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Speaker 1 (bb05072026)
you know, this stuff is getting done.
2:52
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Speaker 1 (bb05072026)
Is that something you can do?
2:56
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Speaker 4 (bb05072026)
Yeah,
2:57
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Speaker 1 (bb05072026)
sure.
2:57
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Speaker 3 (bb05072026)
Best way to track is putting a ServiceNow ticket.
2:59
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Speaker 4 (bb05072026)
Yeah,
3:01
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Speaker 1 (bb05072026)
but sometimes they come up fairly quick,
3:04
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Speaker 1 (bb05072026)
right?
3:05
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Speaker 1 (bb05072026)
You know, like I need it now type thing.
3:10
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Speaker 4 (bb05072026)
That's the issue,
3:12
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Speaker 1 (bb05072026)
I think,
3:12
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Speaker 1 (bb05072026)
that I see.
3:14
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Speaker 1 (bb05072026)
I don't discount on the ServiceNow ticket,
3:17
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Speaker 1 (bb05072026)
but just the
3:21
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Speaker 1 (bb05072026)
way that you're getting credit for doing it,
3:24
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Speaker 1 (bb05072026)
really, is where I'm kind of leaning toward.
3:27
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Speaker 4 (bb05072026)
Again,
3:28
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Speaker 3 (bb05072026)
ServiceNow will be assigned.
3:29
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Speaker 1 (bb05072026)
Often.
3:30
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Speaker 3 (bb05072026)
Yeah, again,
3:31
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Speaker 3 (bb05072026)
if it's in ServiceNow,
3:32
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Speaker 3 (bb05072026)
it's assigned to a specific person,
3:34
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Speaker 4 (bb05072026)
right? Yeah,
3:36
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Speaker 1 (bb05072026)
but I think...
3:38
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Speaker 1 (bb05072026)
That can be an afterthought,
3:40
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Speaker 1 (bb05072026)
I think, but if they come and say,
3:42
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Speaker 1 (bb05072026)
hey, I want it now,
3:43
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Speaker 1 (bb05072026)
sometimes they don't have time to put that ticket in,
3:47
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Speaker 1 (bb05072026)
even if it's Scott.
3:48
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Speaker 4 (bb05072026)
My
3:54
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Speaker 1 (bb05072026)
whole point is just trying to get credit for
3:58
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Speaker 1 (bb05072026)
doing it instead of anything else.
4:02
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Speaker 2 (bb05072026)
Yeah,
4:03
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Speaker 3 (bb05072026)
I'm certainly open to any kind of ideas on doing
4:08
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Speaker 3 (bb05072026)
it or how to track it,
4:09
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Speaker 1 (bb05072026)
sure.
4:12
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Speaker 1 (bb05072026)
I have a tremendous list with Scott
4:16
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Speaker 1 (bb05072026)
today if I have my one -on -one with him,
4:19
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Speaker 1 (bb05072026)
but I'll just add that to it.
4:22
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Speaker 4 (bb05072026)
Yeah,
4:25
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Speaker 3 (bb05072026)
because if you hand it off to me,
4:27
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Speaker 3 (bb05072026)
I'll put it in service now.
4:28
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Speaker 4 (bb05072026)
All right.
4:31
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Speaker 3 (bb05072026)
If you want it,
4:34
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Speaker 3 (bb05072026)
I mean, how else,
4:36
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Speaker 3 (bb05072026)
what were you thinking of tracking it?
4:40
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Speaker 1 (bb05072026)
Yeah, I don't know.
4:41
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Speaker 1 (bb05072026)
I don't discount it,
4:45
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Speaker 4 (bb05072026)
right?
4:46
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Speaker 1 (bb05072026)
I don't.
4:47
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Speaker 1 (bb05072026)
I just think it's a
4:51
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Speaker 1 (bb05072026)
good way.
4:52
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Speaker 1 (bb05072026)
I mean, it's probably the only way.
4:53
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Speaker 1 (bb05072026)
I don't know.
4:56
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Speaker 1 (bb05072026)
It's been a long day,
4:57
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Speaker 1 (bb05072026)
and my mind's all over the place right now.
5:03
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Speaker 1 (bb05072026)
Let's see.
5:03
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Speaker 1 (bb05072026)
You know,
5:05
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Speaker 1 (bb05072026)
I have a film when I touch it to Scott.
5:07
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Speaker 1 (bb05072026)
He's going to,
5:08
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Speaker 1 (bb05072026)
you know,
5:09
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Speaker 1 (bb05072026)
also ask for,
5:10
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Speaker 1 (bb05072026)
you know,
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Speaker 1 (bb05072026)
other things when I do that,
5:13
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Speaker 1 (bb05072026)
which isn't bad.
5:15
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Speaker 1 (bb05072026)
But, you know,
5:16
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Speaker 1 (bb05072026)
he's also brought up to things like going into Hadrian and looking
5:20
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Speaker 1 (bb05072026)
for, it's really doing threat hunting is really where he's
5:25
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Speaker 1 (bb05072026)
steering into and finding
5:29
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Speaker 1 (bb05072026)
things there.
5:33
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Speaker 1 (bb05072026)
I'm just trying to get,
5:34
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Speaker 1 (bb05072026)
you know, wherever your interests are.
5:36
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Speaker 1 (bb05072026)
That's why I'm kind of pitching it to you instead
5:40
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Speaker 1 (bb05072026)
of doing cert tickets all the time.
5:42
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Speaker 1 (bb05072026)
That's kind of
5:46
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Speaker 1 (bb05072026)
my idea behind all that.
5:48
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Speaker 1 (bb05072026)
I don't know how you feel about that.
5:49
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Speaker 2 (bb05072026)
Sure,
5:50
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Speaker 2 (bb05072026)
I'd be glad to help.
5:51
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Speaker 1 (bb05072026)
I just,
5:53
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Speaker 1 (bb05072026)
I am getting somebody,
5:55
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Speaker 1 (bb05072026)
you know,
5:56
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Speaker 2 (bb05072026)
I got to rack in,
5:57
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Speaker 1 (bb05072026)
so I got to interview a couple of interviews next week.
6:00
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Speaker 1 (bb05072026)
These will be low level,
6:01
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Speaker 1 (bb05072026)
you know,
6:02
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Speaker 1 (bb05072026)
very,
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Speaker 1 (bb05072026)
very low level new green people coming in or what
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Speaker 1 (bb05072026)
person coming in.
6:07
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Speaker 1 (bb05072026)
And that would free up some time for
6:12
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Speaker 1 (bb05072026)
you to do,
6:14
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Speaker 2 (bb05072026)
you know,
6:15
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Speaker 1 (bb05072026)
things that you find that interest.
6:17
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Speaker 1 (bb05072026)
And I always felt that's something you like to do.
6:22
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Speaker 1 (bb05072026)
Yeah,
6:23
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Speaker 2 (bb05072026)
I'd be glad to help.
6:24
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Speaker 1 (bb05072026)
Okay.
6:26
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Speaker 1 (bb05072026)
Very good.
6:35
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Speaker 1 (bb05072026)
Other than that,
6:37
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Speaker 1 (bb05072026)
I can't think of anything else.
6:40
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Speaker 1 (bb05072026)
I mean, we've just got so much going on with Qualys and this whole BI
6:45
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Speaker 1 (bb05072026)
dashboard thing.
6:47
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Speaker 1 (bb05072026)
And then I got a call with Paul and getting his compliance automation
6:51
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Speaker 1 (bb05072026)
going.
6:51
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Speaker 1 (bb05072026)
It's a lot.
6:53
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Speaker 1 (bb05072026)
Yeah,
6:58
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Speaker 1 (bb05072026)
I know it doesn't pertain to you,
7:00
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Speaker 1 (bb05072026)
but my gosh, this whole tagging in Qualys is a freaking nightmare.
7:03
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Speaker 1 (bb05072026)
Nothing's consistent.
7:07
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Speaker 1 (bb05072026)
It is downright.
7:12
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Speaker 1 (bb05072026)
what we want to do,
7:13
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Speaker 1 (bb05072026)
but let's see.
7:17
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Speaker 1 (bb05072026)
I
7:21
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Speaker 1 (bb05072026)
know we're going to be getting some more work down the pipe.
7:24
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Speaker 1 (bb05072026)
I'll find out more about that hopefully today.
7:26
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Speaker 1 (bb05072026)
Vic
7:31
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Speaker 1 (bb05072026)
kind of brought it up in the call Monday,
7:33
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Speaker 1 (bb05072026)
but it hasn't been explicitly stated what that
7:37
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Speaker 1 (bb05072026)
really is.
7:38
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Speaker 1 (bb05072026)
Just something about validating WAFs and
7:42
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Speaker 1 (bb05072026)
so forth.
7:43
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Speaker 1 (bb05072026)
So among other things,
7:46
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Speaker 1 (bb05072026)
we'll get some information on that.
7:55
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Speaker 1 (bb05072026)
Anything for me?
7:56
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Speaker 2 (bb05072026)
No,
7:57
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Speaker 2 (bb05072026)
I don't think so.
7:57
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Speaker 2 (bb05072026)
A couple of ticket things that I put in the chat for
8:01
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Speaker 1 (bb05072026)
the team.
8:02
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Speaker 2 (bb05072026)
We're
8:07
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Speaker 2 (bb05072026)
getting incidents that have already been resolved that
8:11
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Speaker 2 (bb05072026)
we have to spend time on.
8:13
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Speaker 1 (bb05072026)
You're talking about the other
8:17
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Speaker 1 (bb05072026)
ticket you're referring to.
8:18
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Speaker 2 (bb05072026)
I'm sorry?
8:20
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Speaker 1 (bb05072026)
You're referring to the one that you just spoke to earlier.
8:23
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Speaker 1 (bb05072026)
Yeah,
8:25
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Speaker 2 (bb05072026)
these incidents just sort of somebody puts something in place.
8:30
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Speaker 2 (bb05072026)
I assume on the services side,
8:32
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Speaker 2 (bb05072026)
we don't know about it.
8:33
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Speaker 2 (bb05072026)
It pops up all of
8:37
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Speaker 2 (bb05072026)
a sudden as tickets.
8:37
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Speaker 2 (bb05072026)
And then, like I said,
8:39
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Speaker 2 (bb05072026)
you know, since the end of March,
8:41
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Speaker 2 (bb05072026)
all of a sudden these tickets that
8:45
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Speaker 2 (bb05072026)
have been closed are showing up as cert tickets.
8:48
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Speaker 2 (bb05072026)
And there's like 40 of them.
8:49
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Speaker 2 (bb05072026)
And it's like, and aside from,
8:51
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Speaker 2 (bb05072026)
aside from just why are we being asked to work on tickets that
8:55
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Speaker 2 (bb05072026)
are not actual because it was blocked by software.
9:01
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Speaker 2 (bb05072026)
Our responses in the categories when we close the tickets
9:05
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Speaker 2 (bb05072026)
is wildly different from software,
9:10
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Speaker 2 (bb05072026)
you know,
9:11
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Speaker 2 (bb05072026)
malicious software to no incident to potential
9:15
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Speaker 2 (bb05072026)
software.
9:16
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Speaker 2 (bb05072026)
Yeah,
9:19
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Speaker 1 (bb05072026)
so let me just ask about that real quick.
9:22
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Speaker 1 (bb05072026)
So there's several things that came out of what you're saying,
9:25
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Speaker 1 (bb05072026)
right?
9:25
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Speaker 1 (bb05072026)
One is on the,
9:28
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Speaker 1 (bb05072026)
you know, the prevention of execution,
9:30
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Speaker 1 (bb05072026)
blah, blah,
9:31
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Speaker 2 (bb05072026)
blah, right?
9:31
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Speaker 1 (bb05072026)
Whatever that ticket is.
9:32
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Speaker 1 (bb05072026)
So are we saying that services
9:41
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Speaker 1 (bb05072026)
are still doing things without letting us know?
9:45
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Speaker 1 (bb05072026)
Because I thought we addressed that with the team.
9:48
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Speaker 2 (bb05072026)
I don't know.
9:49
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Speaker 2 (bb05072026)
I just know that we haven't,
9:50
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Speaker 2 (bb05072026)
that I pulled all the tickets that we've seen.
9:53
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Speaker 2 (bb05072026)
That specific one didn't show up until March
9:57
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Speaker 2 (bb05072026)
29th.
9:58
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Speaker 2 (bb05072026)
Since then,
10:00
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Speaker 2 (bb05072026)
we've seen somewhere between 36 and 40 tickets for
10:05
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Speaker 2 (bb05072026)
execution blocked.
10:10
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Speaker 2 (bb05072026)
So I don't know what I don't know what interaction.
10:12
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Speaker 2 (bb05072026)
I don't know who talked to ServiceNow or what they said or anything.
10:16
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Speaker 2 (bb05072026)
I just know that,
10:18
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Speaker 2 (bb05072026)
you know, the data shows that they started on the 29th
10:22
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Speaker 2 (bb05072026)
of March.
10:22
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Speaker 2 (bb05072026)
We've got 40 tickets and we're being asked to work on tickets
10:27
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Speaker 2 (bb05072026)
and can potentially contact users about stuff that's already been closed.
10:31
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Speaker 2 (bb05072026)
I don't even know if they were aware of it.
10:34
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Speaker 1 (bb05072026)
So let me do this on Tuesday.
10:39
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Speaker 1 (bb05072026)
Ryan will be out.
10:40
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Speaker 1 (bb05072026)
Michael should be here.
10:41
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Speaker 1 (bb05072026)
I won't be able to be on the call because of STR.
10:44
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Speaker 1 (bb05072026)
I'll invite Michael to that call.
10:48
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Speaker 1 (bb05072026)
And if y 'all can bring that up to him and
10:53
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Speaker 1 (bb05072026)
see if he can help with that issue
10:57
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Speaker 1 (bb05072026)
of us getting those cases and if it has been resolved or if it's
11:01
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Speaker 1 (bb05072026)
what they plan to do.
11:06
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Speaker 1 (bb05072026)
Let's see.
11:06
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Speaker 2 (bb05072026)
Why do we have to wait
11:10
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Speaker 2 (bb05072026)
to discuss it?
11:11
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Speaker 2 (bb05072026)
Why don't we just shoot him a note and say,
11:13
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Speaker 2 (bb05072026)
why are these tickets showing up?
11:16
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Speaker 1 (bb05072026)
I think they're going to want examples.
11:19
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Speaker 1 (bb05072026)
They're going to want...
11:20
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Speaker 2 (bb05072026)
I've got 40 examples.
11:21
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Speaker 2 (bb05072026)
Okay,
11:23
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Speaker 1 (bb05072026)
you're going to give them four.
11:24
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Speaker 1 (bb05072026)
If you want to shoot Michael a message about it,
11:28
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Speaker 1 (bb05072026)
see what he says.
11:29
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Speaker 1 (bb05072026)
Well,
11:31
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Speaker 1 (bb05072026)
what do you think?
11:33
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Speaker 2 (bb05072026)
How do you want to handle it?
11:34
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Speaker 1 (bb05072026)
Yeah,
11:36
S…
Speaker 2 (bb05072026)
how do you want me to handle it?
11:38
S…
Speaker 1 (bb05072026)
I think I would just wait until Tuesday and
11:43
S…
Speaker 1 (bb05072026)
just bring it up there.
11:44
S…
Speaker 1 (bb05072026)
There was
11:49
S…
Speaker 1 (bb05072026)
something else you said.
11:50
S…
Speaker 2 (bb05072026)
No incident?
11:52
S…
Speaker 1 (bb05072026)
Yeah.
11:54
S…
Speaker 2 (bb05072026)
Yeah, Ryan mentioned something about all the number of tickets that are being closed
11:58
S…
Speaker 2 (bb05072026)
with no incident.
12:00
S…
Speaker 2 (bb05072026)
Is that what you're referring to?
12:01
S…
Speaker 1 (bb05072026)
Yeah,
12:02
S…
Speaker 1 (bb05072026)
exactly.
12:03
S…
Speaker 1 (bb05072026)
Because I,
12:03
S…
Speaker 1 (bb05072026)
you know, I think I closed one of yours that
12:08
S…
Speaker 1 (bb05072026)
I took,
12:10
S…
Speaker 1 (bb05072026)
and I closed it as no incident.
12:12
S…
Speaker 1 (bb05072026)
And then Ryan brought that up because I couldn't find
12:16
S…
Speaker 1 (bb05072026)
another classification for it,
12:17
S…
Speaker 1 (bb05072026)
for that.
12:21
S…
Speaker 1 (bb05072026)
So, yeah,
12:24
S…
Speaker 1 (bb05072026)
is he saying that we're not classifying the cases correctly?
12:28
S…
Speaker 2 (bb05072026)
I don't know.
12:30
S…
Speaker 2 (bb05072026)
I don't know what he's saying.
12:36
S…
Speaker 2 (bb05072026)
You just mentioned something about no incident.
12:38
S…
Speaker 2 (bb05072026)
We have a lot of things and we shouldn't be using no incident.
12:42
S…
Speaker 2 (bb05072026)
And it's like, well,
12:43
S…
Speaker 2 (bb05072026)
if I'm getting a ticket that says it was blocked by software,
12:47
S…
Speaker 2 (bb05072026)
somebody needs to explain to me why that is an
12:51
S…
Speaker 1 (bb05072026)
incident.
12:52
S…
Speaker 2 (bb05072026)
And then if we're using no incident
12:56
S…
Speaker 2 (bb05072026)
too much,
12:57
S…
Speaker 2 (bb05072026)
then why is it on the menu and when would
13:01
S…
Speaker 2 (bb05072026)
it be appropriate to use it?
13:05
S…
Speaker 1 (bb05072026)
And I will bring that up.
13:07
S…
Speaker 1 (bb05072026)
I will try to talk to Ryan about that before he's out the 11th
13:11
S…
Speaker 1 (bb05072026)
through the 14th.
13:12
S…
Speaker 1 (bb05072026)
So I want to ping him because I thought I heard that too
13:16
S…
Speaker 1 (bb05072026)
on the call Wednesday.
13:17
S…
Speaker 1 (bb05072026)
That it almost indicated that we were not classifying
13:22
S…
Speaker 1 (bb05072026)
these correctly and using no incident.
13:24
S…
Speaker 1 (bb05072026)
That's exactly what he was saying.
13:26
S…
Speaker 1 (bb05072026)
I will try to follow up with him
13:30
S…
Speaker 1 (bb05072026)
tomorrow.
13:34
S…
Speaker 1 (bb05072026)
and clarify what he's what he's trying to because yeah he said
13:38
S…
Speaker 1 (bb05072026)
that in front of everybody so i don't anything
13:46
S…
Speaker 1 (bb05072026)
else you know no i don't think so okay all
13:51
S…
Speaker 1 (bb05072026)
right well i will update you on a few of these um on the ryan thing
13:56
S…
Speaker 1 (bb05072026)
and then i will talk to scott about
14:01
S…
Speaker 1 (bb05072026)
these little
14:05
S…
Speaker 1 (bb05072026)
one -off things that he keeps having to be tested
14:10
S…
Speaker 1 (bb05072026)
I'm looking for something else I think we had.
14:12
S…
Speaker 1 (bb05072026)
Oh, I do have a thing on BIE,
14:14
S…
Speaker 1 (bb05072026)
so I'll get his understanding of
14:18
S…
Speaker 1 (bb05072026)
that. All right.
14:21
S…
Speaker 1 (bb05072026)
If there isn't anything else,
14:24
S…
Speaker 1 (bb05072026)
then I guess we'll talk soon.
14:28
S…
Speaker 2 (bb05072026)
Okay.
14:29
S…
Speaker 2 (bb05072026)
Cool.
14:30
S…
Speaker 1 (bb05072026)
All right.
14:30
S…
Speaker 1 (bb05072026)
Thank you.
14:32
S…
Speaker 2 (bb05072026)
Thank you.
14:32
S…
Speaker 1 (bb05072026)
Bye -bye.
14:34
S…
Speaker 1 (bb05072026)
Bye.
14:34
S…
Speaker 2 (bb05072026)
Fucking
14:38
S…
Speaker 1 (bb05072026)
joke.
This transcript was generated by AI (automatic speech recognition). May contain errors — verify against the original audio for critical use. AI policy
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