audio1806653603

0:01

S… Speaker 1 (audio1806653603)

So it's recording right now.

0:03

S… Speaker 1 (audio1806653603)

And the next step will be sharing the

0:07

S… Speaker 1 (audio1806653603)

PowerPoint with the questions I have to you.

0:10

S… Speaker 1 (audio1806653603)

So you can read it.

0:12

S… Speaker 1 (audio1806653603)

You can, well,

0:13

S… Speaker 1 (audio1806653603)

read it several times if you need.

0:16

S… Speaker 1 (audio1806653603)

So let's start immediately.

0:20

S… Speaker 1 (audio1806653603)

Are you okay with it?

0:22

S… Speaker 2 (audio1806653603)

Yeah, absolutely.

0:23

S… Speaker 2 (audio1806653603)

Good.

0:24

S… Speaker 1 (audio1806653603)

So let's go.

0:28

S… Speaker 1 (audio1806653603)

So here is the first question.

0:31

S… Speaker 1 (audio1806653603)

Are you satisfied with the results you have achieved with next?

0:35

S… Speaker 1 (audio1806653603)

Yeah,

0:40

S… Speaker 1 (audio1806653603)

totally.

0:40

S… Speaker 2 (audio1806653603)

I'm happy.

0:42

S… Speaker 2 (audio1806653603)

So the answer is definitely yes.

0:45

S… Speaker 1 (audio1806653603)

Good.

0:48

S… Speaker 1 (audio1806653603)

So that was quite fast.

0:50

S… Speaker 1 (audio1806653603)

That's good.

0:50

S… Speaker 1 (audio1806653603)

If it's not good,

0:54

S… Speaker 1 (audio1806653603)

it's not good.

0:54

S… Speaker 1 (audio1806653603)

You can say it.

0:56

S… Speaker 1 (audio1806653603)

You can express based on your experience

1:00

S… Speaker 1 (audio1806653603)

all you have to say.

1:02

S… Speaker 1 (audio1806653603)

Okay.

1:03

S… Speaker 1 (audio1806653603)

So let's go to the next question.

1:05

S… Speaker 1 (audio1806653603)

Which audio brands are you selling the most of right now?

1:12

S… Speaker 2 (audio1806653603)

Well, at the moment,

1:13

S… Speaker 2 (audio1806653603)

I think the Next Pro Audio is the most selling brand

1:18

S… Speaker 2 (audio1806653603)

of speakers and amplifiers I'm

1:22

S… Speaker 2 (audio1806653603)

doing now.

1:22

S… Speaker 2 (audio1806653603)

The tiny little bit is my earlier projects with

1:27

S… Speaker 2 (audio1806653603)

PW.

1:29

S… Speaker 2 (audio1806653603)

and some PowerSoft because these projects were made like

1:33

S… Speaker 2 (audio1806653603)

5, 6,

1:34

S… Speaker 2 (audio1806653603)

7 years ago and now they are becoming reality but it

1:38

S… Speaker 2 (audio1806653603)

is getting more and more difficult because TW is now on Toman and

1:42

S… Speaker 2 (audio1806653603)

it makes very little margin for business so I'm actually

1:47

S… Speaker 2 (audio1806653603)

shifting some of the projects from TW to Next Pro Audio

1:51

S… Speaker 2 (audio1806653603)

where it's possible that's good that's

1:55

S… Speaker 1 (audio1806653603)

good

1:56

S… Speaker 1 (audio1806653603)

Okay, can we proceed with the next question?

1:58

S… Speaker 1 (audio1806653603)

What are the reasons?

2:01

S… Speaker 1 (audio1806653603)

Well,

2:05

S… Speaker 2 (audio1806653603)

I think you have a pretty

2:09

S… Speaker 2 (audio1806653603)

nice portfolio.

2:10

S… Speaker 2 (audio1806653603)

You have a reasonable price level comparing

2:15

S… Speaker 2 (audio1806653603)

to quality of products.

2:17

S… Speaker 2 (audio1806653603)

And I like

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S… Speaker 2 (audio1806653603)

the company.

2:22

S… Speaker 2 (audio1806653603)

So basically,

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S… Speaker 2 (audio1806653603)

this is what helps me sell these.

2:29

S… Speaker 1 (audio1806653603)

That's good.

2:29

S… Speaker 1 (audio1806653603)

That's good.

2:30

S… Speaker 1 (audio1806653603)

Okay,

2:32

S… Speaker 1 (audio1806653603)

let's switch to the next question.

2:34

S… Speaker 1 (audio1806653603)

What are our three main problems?

2:37

S… Speaker 1 (audio1806653603)

Well,

2:43

S… Speaker 2 (audio1806653603)

I was going to tell that you are slow

2:47

S… Speaker 2 (audio1806653603)

with the new products,

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S… Speaker 2 (audio1806653603)

but it's not that you are actually fast with new products.

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S… Speaker 2 (audio1806653603)

Main three problems.

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S… Speaker 2 (audio1806653603)

I don't think there are any major problems that I would describe

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S… Speaker 2 (audio1806653603)

to be problems.

3:04

S… Speaker 2 (audio1806653603)

There could be some improvements with RMA

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S… Speaker 2 (audio1806653603)

and stuff,

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S… Speaker 2 (audio1806653603)

but I wouldn't call them exactly problems because I

3:16

S… Speaker 2 (audio1806653603)

don't have any difficulties

3:23

S… Speaker 2 (audio1806653603)

working with your company.

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S… Speaker 2 (audio1806653603)

Maybe a little delays on the new products

3:32

S… Speaker 2 (audio1806653603)

when they become available,

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S… Speaker 2 (audio1806653603)

but that's,

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S… Speaker 2 (audio1806653603)

I guess, normal.

3:36

S… Speaker 2 (audio1806653603)

So this is only maybe for the beginning

3:41

S… Speaker 2 (audio1806653603)

when they are phasing in.

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S… Speaker 2 (audio1806653603)

So it's really quite difficult for me

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S… Speaker 2 (audio1806653603)

to name any three things that I would

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S… Speaker 2 (audio1806653603)

consider to be problems.

3:52

S… Speaker 1 (audio1806653603)

Okay.

3:56

S… Speaker 1 (audio1806653603)

Okay, if there are some improvements,

3:58

S… Speaker 1 (audio1806653603)

it can be classified on this question

4:02

S… Speaker 1 (audio1806653603)

as well, if you think so.

4:04

S… Speaker 2 (audio1806653603)

Okay,

4:05

S… Speaker 2 (audio1806653603)

if you want me to dive deep into that,

4:09

S… Speaker 2 (audio1806653603)

I can come up with my...

4:12

S… Speaker 2 (audio1806653603)

explanation if you like?

4:14

S… Speaker 1 (audio1806653603)

Yes,

4:14

S… Speaker 2 (audio1806653603)

please. Well,

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S… Speaker 2 (audio1806653603)

since you have a pretty successful web shop and

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S… Speaker 2 (audio1806653603)

it is operating like most of the European web shops,

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S… Speaker 2 (audio1806653603)

I would say the tiny

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S… Speaker 2 (audio1806653603)

little improvements on that would probably help with the customers.

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S… Speaker 2 (audio1806653603)

For instance,

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S… Speaker 2 (audio1806653603)

I'm quite an old customer for...

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S… Speaker 2 (audio1806653603)

above mentioned toman which is which is all the old web shop and

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S… Speaker 2 (audio1806653603)

um i kind of like the way they handle things with

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S… Speaker 2 (audio1806653603)

rmas and returns and warranty cases and stuff that

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S… Speaker 2 (audio1806653603)

you can actually go through to your orders list and you

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S… Speaker 2 (audio1806653603)

are able to pick items from that list and you are

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S… Speaker 2 (audio1806653603)

able to create the rma

5:00

S… Speaker 2 (audio1806653603)

just by two mouse clicks you just select the order

5:04

S… Speaker 2 (audio1806653603)

you are talking about you select the item and then you just

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S… Speaker 2 (audio1806653603)

tell the reason why what's wrong with it and basically that's it

5:12

S… Speaker 2 (audio1806653603)

when whenever you press enter it goes into their system and you

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S… Speaker 2 (audio1806653603)

are getting the shipping label from them instantly like

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S… Speaker 2 (audio1806653603)

it's a matter of minutes you get the postal label so you're

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S… Speaker 2 (audio1806653603)

able to pack your damaged unit and and send it back uh

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S… Speaker 2 (audio1806653603)

to um to toman uh of course they have some uh

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S… Speaker 2 (audio1806653603)

some good contracts with with parcel services so basically

5:36

S… Speaker 2 (audio1806653603)

these returns are free of charge i don't know if next can afford that

5:40

S… Speaker 2 (audio1806653603)

but uh but uh but that would be a thing because it really speeds up

5:44

S… Speaker 2 (audio1806653603)

the thing uh from the moment you report the issue like

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S… Speaker 2 (audio1806653603)

30 minutes later,

5:49

S… Speaker 2 (audio1806653603)

your parcel is in the postal office or into parcel

5:53

S… Speaker 1 (audio1806653603)

company.

5:53

S… Speaker 2 (audio1806653603)

So this is a thing that could go into your webshop because

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S… Speaker 2 (audio1806653603)

you have like a platform for that.

5:59

S… Speaker 2 (audio1806653603)

I don't think it's super complicated to do that.

6:02

S… Speaker 2 (audio1806653603)

And that would probably would save you some man hours writing

6:07

S… Speaker 2 (audio1806653603)

those RMAs on my side and entering onto your system

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S… Speaker 2 (audio1806653603)

on your side.

6:12

S… Speaker 2 (audio1806653603)

So this could be like a two -click agency.

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S… Speaker 2 (audio1806653603)

This is what I see

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S… Speaker 2 (audio1806653603)

that could be improved because more and more webshops are doing this and this

6:24

S… Speaker 2 (audio1806653603)

is super convenient.

6:27

S… Speaker 2 (audio1806653603)

Another thing would be nice if I would be able to create the back orders,

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S… Speaker 2 (audio1806653603)

even if the product is missing on your web shop.

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S… Speaker 2 (audio1806653603)

I could put them into the basket

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S… Speaker 2 (audio1806653603)

and, for instance,

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S… Speaker 2 (audio1806653603)

I could get the performer invoice to pay for the product,

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S… Speaker 2 (audio1806653603)

knowing that the product will come later.

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S… Speaker 2 (audio1806653603)

So I don't have to do a questionnaire.

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S… Speaker 2 (audio1806653603)

and and ask someone to do this manually so more and more companies

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S… Speaker 2 (audio1806653603)

offering this back or back order procedure and

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S… Speaker 2 (audio1806653603)

i think it's also super convenient

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S… Speaker 2 (audio1806653603)

The third thing is you have this nice thingy that some

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S… Speaker 2 (audio1806653603)

products that are not in stock,

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S… Speaker 2 (audio1806653603)

you do have some prognosis when it's going to be in stock.

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S… Speaker 2 (audio1806653603)

And then there is a button called notify when available.

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S… Speaker 2 (audio1806653603)

I don't think I have ever get any notification.

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S… Speaker 2 (audio1806653603)

However,

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S… Speaker 2 (audio1806653603)

I press this button time after time.

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S… Speaker 2 (audio1806653603)

So maybe this function is working,

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S… Speaker 2 (audio1806653603)

but for some reason...

7:33

S… Speaker 1 (audio1806653603)

i don't know i don't know actually i don't know actually uh but but uh

7:37

S… Speaker 1 (audio1806653603)

yeah yeah of course we will we will check because that should be

7:41

S… Speaker 1 (audio1806653603)

working because it's creative i mean i mean

7:45

S… Speaker 2 (audio1806653603)

this would this would save you a lot of work hours on your side because you

7:49

S… Speaker 2 (audio1806653603)

would get rid of stupid questions

7:52

S… Speaker 2 (audio1806653603)

thing is seen on the on the web platform then uh basically

7:56

S… Speaker 2 (audio1806653603)

customer can can help himself you don't really have to uh

8:00

S… Speaker 2 (audio1806653603)

do these email ping pong things yeah so

8:05

S… Speaker 2 (audio1806653603)

this yeah this is just improvement it's a time saving for

8:09

S… Speaker 2 (audio1806653603)

all yeah exactly and and you do see the

8:14

S… Speaker 2 (audio1806653603)

like progress in real time.

8:16

S… Speaker 2 (audio1806653603)

So you don't have to keep pinging people in logistics.

8:19

S… Speaker 2 (audio1806653603)

And I believe they have a lot of things to do except also

8:24

S… Speaker 2 (audio1806653603)

these as well.

8:25

S… Speaker 1 (audio1806653603)

So yeah,

8:26

S… Speaker 2 (audio1806653603)

this is just like a user experience on the web shop.

8:29

S… Speaker 2 (audio1806653603)

I don't have any ideas

8:33

S… Speaker 2 (audio1806653603)

about the products themselves.

8:35

S… Speaker 2 (audio1806653603)

They are nice.

8:39

S… Speaker 2 (audio1806653603)

One tiny little notice about the products themselves.

8:43

S… Speaker 2 (audio1806653603)

It is super cool that you have changed the painting on

8:48

S… Speaker 2 (audio1806653603)

some HFA series.

8:49

S… Speaker 2 (audio1806653603)

But the downside of this is that you still

8:54

S… Speaker 2 (audio1806653603)

kept the existing bags that has rather soft inside.

8:58

S… Speaker 2 (audio1806653603)

And this old type bag is not really

9:02

S… Speaker 2 (audio1806653603)

slipping on top of this very abrasive paint job.

9:06

S… Speaker 2 (audio1806653603)

So basically...

9:08

S… Speaker 2 (audio1806653603)

I think you should change the design of

9:12

S… Speaker 2 (audio1806653603)

the bags and have also some slippery nylon inside

9:17

S… Speaker 2 (audio1806653603)

as well, not this...

9:20

S… Speaker 2 (audio1806653603)

It's feeling glowy things that is

9:24

S… Speaker 2 (audio1806653603)

okay for the old paint,

9:25

S… Speaker 2 (audio1806653603)

but it's not good for the new paint.

9:27

S… Speaker 2 (audio1806653603)

But this is just compatibility

9:32

S… Speaker 2 (audio1806653603)

between the new speaker and the old bag.

9:35

S… Speaker 1 (audio1806653603)

Yeah,

9:36

S… Speaker 1 (audio1806653603)

that's a problem.

9:38

S… Speaker 1 (audio1806653603)

That's a problem,

9:39

S… Speaker 1 (audio1806653603)

yes.

9:39

S… Speaker 1 (audio1806653603)

Yeah,

9:40

S… Speaker 2 (audio1806653603)

but this is probably you just need to introduce this change into

9:44

S… Speaker 1 (audio1806653603)

design.

9:45

S… Speaker 2 (audio1806653603)

Because when we do our custom bags,

9:47

S… Speaker 2 (audio1806653603)

we use the same material on the inside and also on the

9:51

S… Speaker 1 (audio1806653603)

outside.

9:51

S… Speaker 2 (audio1806653603)

So it's rather technical and quite slippery nylon

9:56

S… Speaker 2 (audio1806653603)

thing and it slips on everything.

10:00

S… Speaker 1 (audio1806653603)

so yeah this this is just a super short note uh about uh practical improvement

10:04

S… Speaker 2 (audio1806653603)

but uh very important very important in my in my opinion yeah

10:08

S… Speaker 1 (audio1806653603)

apart from that i really cannot think any um any

10:14

S… Speaker 1 (audio1806653603)

any other things because you really do some

10:18

S… Speaker 1 (audio1806653603)

good planning on on the new products and and the

10:22

S… Speaker 1 (audio1806653603)

function wise they are they are okay and um

10:27

S… Speaker 1 (audio1806653603)

Maybe some tiny little better documentation

10:32

S… Speaker 1 (audio1806653603)

on the XNet would help because some of

10:36

S… Speaker 1 (audio1806653603)

the features on the software really takes some guessing

10:40

S… Speaker 1 (audio1806653603)

and poking around.

10:41

S… Speaker 1 (audio1806653603)

So the tiny little PDF

10:46

S… Speaker 1 (audio1806653603)

is on the short side.

10:47

S… Speaker 1 (audio1806653603)

I would say probably you are getting some technical questions

10:51

S… Speaker 1 (audio1806653603)

from the users that you...

10:54

S… Speaker 1 (audio1806653603)

Maybe wouldn't if that was written on the manual.

10:58

S… Speaker 1 (audio1806653603)

But this is,

11:00

S… Speaker 1 (audio1806653603)

I don't know if it's a problem or not.

11:04

S… Speaker 1 (audio1806653603)

This is just an idea what I have experienced.

11:08

S… Speaker 1 (audio1806653603)

Well,

11:09

S… Speaker 1 (audio1806653603)

apart from that,

11:10

S… Speaker 1 (audio1806653603)

I don't think I have any improvements,

11:14

S… Speaker 1 (audio1806653603)

ideas or...

11:17

S… Speaker 1 (audio1806653603)

suggestions yeah suggestions well i had some some

11:21

S… Speaker 1 (audio1806653603)

funny things uh like two or three cases with rmas when

11:25

S… Speaker 1 (audio1806653603)

the unit is coming back from the rma and it still has the same defect

11:30

S… Speaker 1 (audio1806653603)

so it has to go back once again on

11:34

S… Speaker 1 (audio1806653603)

my side that the

11:36

S… Speaker 1 (audio1806653603)

The not funny thing is that I do pay every transport

11:40

S… Speaker 1 (audio1806653603)

to this.

11:41

S… Speaker 1 (audio1806653603)

That means I'm paying like four ways to get

11:45

S… Speaker 1 (audio1806653603)

the unit fixed.

11:46

S… Speaker 1 (audio1806653603)

Of course, I do have some margin on the product.

11:49

S… Speaker 1 (audio1806653603)

So servicing is one of the things that goes into the margin.

11:52

S… Speaker 1 (audio1806653603)

But I would rather not be shipping it twice.

11:55

S… Speaker 1 (audio1806653603)

Maybe this is some QC

12:02

S… Speaker 1 (audio1806653603)

procedure on the RMA.

12:04

S… Speaker 1 (audio1806653603)

It would be nice if you have space to

12:08

S… Speaker 1 (audio1806653603)

improve that or resources to improve it.

12:10

S… Speaker 1 (audio1806653603)

I don't know,

12:11

S… Speaker 1 (audio1806653603)

maybe that's two guys soldering day and night.

12:14

S… Speaker 1 (audio1806653603)

I don't really know how it's done,

12:17

S… Speaker 1 (audio1806653603)

but that would be nice because it also would save the

12:21

S… Speaker 1 (audio1806653603)

turnover time and customers would

12:26

S… Speaker 1 (audio1806653603)

not be...

12:27

S… Speaker 1 (audio1806653603)

I'm using the policy that if I'm able to replace the missing product with

12:31

S… Speaker 1 (audio1806653603)

some of my rental stock,

12:33

S… Speaker 1 (audio1806653603)

then I do that just to keep the

12:37

S… Speaker 1 (audio1806653603)

customers happy.

12:38

S… Speaker 1 (audio1806653603)

But I cannot also buffer the big amount or big

12:42

S… Speaker 1 (audio1806653603)

time because it's...

12:45

S… Speaker 1 (audio1806653603)

It affects the rental stock itself.

12:48

S… Speaker 1 (audio1806653603)

So,

12:49

S… Speaker 1 (audio1806653603)

yeah, these are my,

12:50

S… Speaker 1 (audio1806653603)

how to say,

12:51

S… Speaker 1 (audio1806653603)

observations.

12:52

S… Speaker 2 (audio1806653603)

Very good.

12:55

S… Speaker 2 (audio1806653603)

Very good observations.

12:56

S… Speaker 2 (audio1806653603)

No doubt.

12:57

S… Speaker 2 (audio1806653603)

Very good.

12:57

S… Speaker 2 (audio1806653603)

So,

12:59

S… Speaker 1 (audio1806653603)

okay.

13:00

S… Speaker 2 (audio1806653603)

Thanks a lot.

13:01

S… Speaker 2 (audio1806653603)

Let's go to the next question.

13:04

S… Speaker 2 (audio1806653603)

What changes would you need for double your orders

13:08

S… Speaker 2 (audio1806653603)

in the next 12 months?

13:13

S… Speaker 1 (audio1806653603)

We would need an increase in market.

13:16

S… Speaker 1 (audio1806653603)

But unfortunately,

13:17

S… Speaker 1 (audio1806653603)

our market is shrinking physically and economically.

13:21

S… Speaker 1 (audio1806653603)

We lose people.

13:22

S… Speaker 1 (audio1806653603)

So I think we are one of the fastest shrinking

13:28

S… Speaker 1 (audio1806653603)

countries in Europe.

13:29

S… Speaker 1 (audio1806653603)

We lose people every year.

13:31

S… Speaker 1 (audio1806653603)

They go for a better life outside.

13:34

S… Speaker 1 (audio1806653603)

And also,

13:36

S… Speaker 1 (audio1806653603)

how to say,

13:41

S… Speaker 1 (audio1806653603)

saturation of the market is quite high like speaker

13:45

S… Speaker 1 (audio1806653603)

wise you don't buy them every year not even

13:49

S… Speaker 1 (audio1806653603)

every five years our normal turnover

13:53

S… Speaker 1 (audio1806653603)

of one cycle of the speaker family is about 10 years

13:57

S… Speaker 1 (audio1806653603)

so once you have them enough

14:00

S… Speaker 1 (audio1806653603)

it's very unlikely you will be buying any speakers soon.

14:05

S… Speaker 1 (audio1806653603)

And also quite active second -hand market because

14:09

S… Speaker 1 (audio1806653603)

people now are going to brokers to buy speakers

14:14

S… Speaker 1 (audio1806653603)

of second,

14:15

S… Speaker 1 (audio1806653603)

third, or even fourth hands.

14:17

S… Speaker 1 (audio1806653603)

So the speakers stay and amplifiers,

14:21

S… Speaker 1 (audio1806653603)

they stay in very long rotation.

14:22

S… Speaker 1 (audio1806653603)

So that fills market rather fast.

14:25

S… Speaker 1 (audio1806653603)

Installation market could be...

14:29

S… Speaker 1 (audio1806653603)

Could be an answer because new places are opening and you

14:34

S… Speaker 1 (audio1806653603)

need to put some speakers in there when they're closing.

14:36

S… Speaker 1 (audio1806653603)

I don't know where the speakers go,

14:38

S… Speaker 1 (audio1806653603)

but when they are reopened,

14:39

S… Speaker 1 (audio1806653603)

they do need speakers once again.

14:41

S… Speaker 1 (audio1806653603)

But since we are

14:45

S… Speaker 1 (audio1806653603)

very...

14:46

S… Speaker 1 (audio1806653603)

The installation thing is very sidekick of our business.

14:49

S… Speaker 1 (audio1806653603)

During the COVID,

14:50

S… Speaker 1 (audio1806653603)

we did some more,

14:51

S… Speaker 1 (audio1806653603)

of course, but live sound is what takes 90 % of

14:56

S… Speaker 1 (audio1806653603)

our time.

14:56

S… Speaker 1 (audio1806653603)

I do some tiny little installations time after time.

15:00

S… Speaker 2 (audio1806653603)

I do sell some speakers,

15:01

S… Speaker 2 (audio1806653603)

but I think nowadays

15:05

S… Speaker 2 (audio1806653603)

the competition and saturation of market and also the...

15:09

S… Speaker 2 (audio1806653603)

I don't think there is something me or you

15:13

S… Speaker 2 (audio1806653603)

could do about it.

15:14

S… Speaker 2 (audio1806653603)

This is just an objective thing that we don't have

15:18

S… Speaker 2 (audio1806653603)

physical space to put the speakers because now every building

15:23

S… Speaker 2 (audio1806653603)

has speakers at the moment.

15:27

S… Speaker 2 (audio1806653603)

If you have an idea,

15:28

S… Speaker 2 (audio1806653603)

tell me, but I do

15:33

S… Speaker 2 (audio1806653603)

make some offers for installation projects,

15:37

S… Speaker 2 (audio1806653603)

like maybe a 10 per year.

15:43

S… Speaker 2 (audio1806653603)

Average reaction time to those is between two and

15:48

S… Speaker 2 (audio1806653603)

seven years.

15:48

S… Speaker 2 (audio1806653603)

So whenever they come up with the proposal,

15:52

S… Speaker 2 (audio1806653603)

they are looking for money.

15:55

S… Speaker 2 (audio1806653603)

The city doesn't have money.

15:56

S… Speaker 2 (audio1806653603)

They are looking for money next year and so on.

15:59

S… Speaker 2 (audio1806653603)

Finally,

16:00

S… Speaker 2 (audio1806653603)

they get some money.

16:01

S… Speaker 2 (audio1806653603)

They get an updated quote.

16:03

S… Speaker 2 (audio1806653603)

Now they see that over those five years,

16:05

S… Speaker 2 (audio1806653603)

the price has increased.

16:06

S… Speaker 2 (audio1806653603)

Increased a lot.

16:08

S… Speaker 1 (audio1806653603)

They need to go around against the table.

16:11

S… Speaker 1 (audio1806653603)

Get some more money.

16:12

S… Speaker 2 (audio1806653603)

Endless thing.

16:15

S… Speaker 2 (audio1806653603)

We are

16:19

S… Speaker 2 (audio1806653603)

not doing any of advertising

16:24

S… Speaker 2 (audio1806653603)

or any of proactive activities about the

16:28

S… Speaker 2 (audio1806653603)

sales because we think that silent marketing is in Latvia.

16:32

S… Speaker 2 (audio1806653603)

It works.

16:34

S… Speaker 2 (audio1806653603)

better we hate those American style

16:38

S… Speaker 2 (audio1806653603)

marketing approaches so just

16:42

S… Speaker 2 (audio1806653603)

keep using the product and they get noticed and time after time someone

16:46

S… Speaker 2 (audio1806653603)

wants to buy the product this is that but I don't expect

16:50

S… Speaker 2 (audio1806653603)

any increasing numbers because our business

16:54

S… Speaker 2 (audio1806653603)

numbers are being stable for last well except COVID for

16:58

S… Speaker 2 (audio1806653603)

last 10 years

17:00

S… Speaker 2 (audio1806653603)

we are pretty at the same benchmark.

17:03

S… Speaker 2 (audio1806653603)

We don't grow,

17:05

S… Speaker 2 (audio1806653603)

we don't increase,

17:06

S… Speaker 2 (audio1806653603)

we don't have larger warehouses because the amount of

17:10

S… Speaker 2 (audio1806653603)

things that we do is pretty the stable number.

17:13

S… Speaker 2 (audio1806653603)

And yeah,

17:15

S… Speaker 2 (audio1806653603)

so doubling anything,

17:17

S… Speaker 2 (audio1806653603)

it's only possible for the new company when in first year you have one

17:21

S… Speaker 2 (audio1806653603)

customer and second year you have two customers,

17:24

S… Speaker 2 (audio1806653603)

that's doubling numbers.

17:25

S… Speaker 2 (audio1806653603)

when we are in business like 25 years in a mature in a maturity

17:29

S… Speaker 1 (audio1806653603)

level yes i understand yeah yeah you know you know this might have

17:34

S… Speaker 1 (audio1806653603)

uh several meanings this this question you know um yeah yeah

17:38

S… Speaker 1 (audio1806653603)

not exactly doubling your order that would be a great thing

17:42

S… Speaker 1 (audio1806653603)

a great achievement for all

17:46

S… Speaker 1 (audio1806653603)

not only for us,

17:47

S… Speaker 1 (audio1806653603)

for you as well.

17:48

S… Speaker 1 (audio1806653603)

I'm sure of it.

17:49

S… Speaker 1 (audio1806653603)

But this has several meanings.

17:53

S… Speaker 1 (audio1806653603)

It can be adjusted to different meanings than this one

17:57

S… Speaker 1 (audio1806653603)

meaning,

17:59

S… Speaker 1 (audio1806653603)

word -by -word meaning,

18:01

S… Speaker 1 (audio1806653603)

let's say.

18:01

S… Speaker 1 (audio1806653603)

But yes,

18:02

S… Speaker 1 (audio1806653603)

I totally understand.

18:04

S… Speaker 2 (audio1806653603)

I mean, what helps is that you are now having...

18:09

S… Speaker 2 (audio1806653603)

wider portfolio of products.

18:11

S… Speaker 2 (audio1806653603)

Basically,

18:12

S… Speaker 2 (audio1806653603)

you are filling the gap that you were having before.

18:16

S… Speaker 2 (audio1806653603)

And that really helps me not to look

18:20

S… Speaker 2 (audio1806653603)

elsewhere for the solutions.

18:22

S… Speaker 2 (audio1806653603)

And this is good.

18:24

S… Speaker 2 (audio1806653603)

Because the SP really is kind of answer for the

18:29

S… Speaker 2 (audio1806653603)

speaker systems that I've been designing for some smaller venues

18:33

S… Speaker 2 (audio1806653603)

from different brands before.

18:36

S… Speaker 2 (audio1806653603)

So now there is no necessity to do so.

18:39

S… Speaker 2 (audio1806653603)

So this might help because...

18:42

S… Speaker 1 (audio1806653603)

Of course.

18:43

S… Speaker 2 (audio1806653603)

Probably the venue owners will have their own discussions

18:48

S… Speaker 2 (audio1806653603)

over the glass of beer and maybe this world will

18:52

S… Speaker 2 (audio1806653603)

spread about the speakers that they are having already.

18:55

S… Speaker 2 (audio1806653603)

So I think there is potential,

18:58

S… Speaker 2 (audio1806653603)

but I wouldn't go out with...

19:01

S… Speaker 1 (audio1806653603)

Point to the double in 12.

19:03

S… Speaker 1 (audio1806653603)

Double 12.

19:04

S… Speaker 1 (audio1806653603)

Yeah.

19:04

S… Speaker 2 (audio1806653603)

Yeah,

19:06

S… Speaker 1 (audio1806653603)

exactly.

19:06

S… Speaker 1 (audio1806653603)

Yeah, I understand.

19:07

S… Speaker 1 (audio1806653603)

I understand.

19:08

S… Speaker 1 (audio1806653603)

Absolutely.

19:09

S… Speaker 1 (audio1806653603)

Well, makes sense.

19:10

S… Speaker 1 (audio1806653603)

Okay.

19:11

S… Speaker 1 (audio1806653603)

Thanks a lot.

19:12

S… Speaker 1 (audio1806653603)

Let's go to the next.

19:15

S… Speaker 1 (audio1806653603)

I think it's the last one.

19:16

S… Speaker 1 (audio1806653603)

Yeah, already.

19:17

S… Speaker 1 (audio1806653603)

Okay.

19:19

S… Speaker 1 (audio1806653603)

Is there anything I haven't asked you yet that you think is important for me to know?

19:23

S… Speaker 1 (audio1806653603)

Product gaps or so or other type

19:28

S… Speaker 1 (audio1806653603)

of suggestion or something?

19:30

S… Speaker 1 (audio1806653603)

Anything?

19:33

S… Speaker 2 (audio1806653603)

Well,

19:34

S… Speaker 2 (audio1806653603)

I cannot really think of anything that we haven't covered.

19:38

S… Speaker 2 (audio1806653603)

I don't

19:42

S… Speaker 2 (audio1806653603)

think so.

19:43

S… Speaker 2 (audio1806653603)

I'm really curious what is coming into the X -series

19:47

S… Speaker 2 (audio1806653603)

replacement for the passive speakers.

19:49

S… Speaker 2 (audio1806653603)

So will it be just PFAs or will there be

19:53

S… Speaker 2 (audio1806653603)

something with some higher class speakers

19:58

S… Speaker 2 (audio1806653603)

cones?

20:00

S… Speaker 1 (audio1806653603)

I don't know.

20:01

S… Speaker 2 (audio1806653603)

What would be your desire,

20:03

S… Speaker 2 (audio1806653603)

by the way?

20:04

S… Speaker 1 (audio1806653603)

I don't know.

20:07

S… Speaker 1 (audio1806653603)

Actually, I think

20:11

S… Speaker 1 (audio1806653603)

for the...

20:15

S… Speaker 1 (audio1806653603)

Yeah,

20:17

S… Speaker 1 (audio1806653603)

but...

20:19

S… Speaker 1 (audio1806653603)

Yeah, it's hard to define.

20:20

S… Speaker 1 (audio1806653603)

I might come up with some.

20:23

S… Speaker 1 (audio1806653603)

Let's see what market demand will be,

20:26

S… Speaker 1 (audio1806653603)

because it's the first year that you are removing them from the

20:30

S… Speaker 1 (audio1806653603)

price lists and I'm not putting them anywhere.

20:33

S… Speaker 1 (audio1806653603)

So let's see what is going to happen after this

20:37

S… Speaker 1 (audio1806653603)

has been there for some while.

20:40

S… Speaker 1 (audio1806653603)

Maybe for next Barcelona,

20:41

S… Speaker 1 (audio1806653603)

I will have some observations regarding this.

20:46

S… Speaker 1 (audio1806653603)

Well,

20:46

S… Speaker 1 (audio1806653603)

the portfolio is decent.

20:48

S… Speaker 1 (audio1806653603)

You do have all sizes,

20:50

S… Speaker 1 (audio1806653603)

all kinds.

20:50

S… Speaker 1 (audio1806653603)

I don't really think you can...

20:54

S… Speaker 1 (audio1806653603)

I don't think there is anything missing,

20:58

S… Speaker 1 (audio1806653603)

to be honest.

20:59

S… Speaker 1 (audio1806653603)

It doesn't really

21:03

S… Speaker 1 (audio1806653603)

cross my mind.

21:04

S… Speaker 1 (audio1806653603)

The products are nice.

21:08

S… Speaker 1 (audio1806653603)

They are well built.

21:10

S… Speaker 1 (audio1806653603)

They last.

21:11

S… Speaker 1 (audio1806653603)

What can I desire?

21:17

S… Speaker 1 (audio1806653603)

Yeah, probably.

21:18

S… Speaker 1 (audio1806653603)

It might need some deeper

21:22

S… Speaker 1 (audio1806653603)

thinking, but at the moment I cannot really see anything

21:27

S… Speaker 1 (audio1806653603)

that I would add to

21:31

S… Speaker 1 (audio1806653603)

this.

21:31

S… Speaker 2 (audio1806653603)

Okay.

21:36

S… Speaker 2 (audio1806653603)

Okay, in the meantime,

21:37

S… Speaker 2 (audio1806653603)

if it comes to your mind

21:41

S… Speaker 2 (audio1806653603)

some sort of solution you think we should have,

21:44

S… Speaker 2 (audio1806653603)

or it could make sense to have,

21:46

S… Speaker 2 (audio1806653603)

please share it with me,

21:48

S… Speaker 2 (audio1806653603)

off record,

21:49

S… Speaker 2 (audio1806653603)

of course.

21:49

S… Speaker 2 (audio1806653603)

And yeah,

21:52

S… Speaker 2 (audio1806653603)

it's important.

21:53

S… Speaker 2 (audio1806653603)

It's important.

21:54

S… Speaker 2 (audio1806653603)

It's something we are thinking about as well.

21:56

S… Speaker 2 (audio1806653603)

Because there was,

21:59

S… Speaker 2 (audio1806653603)

there is a gap over there.

22:01

S… Speaker 2 (audio1806653603)

I don't know if it's...

22:03

S… Speaker 2 (audio1806653603)

Well, if it's a gap or a natural thing that

22:07

S… Speaker 2 (audio1806653603)

happened, you know,

22:08

S… Speaker 2 (audio1806653603)

like, yeah,

22:10

S… Speaker 2 (audio1806653603)

some...

22:11

S… Speaker 2 (audio1806653603)

some series that makes no sense to exist or no longer

22:16

S… Speaker 2 (audio1806653603)

make sense to exist.

22:19

S… Speaker 2 (audio1806653603)

So I don't know if switching it for point source solutions.

22:24

S… Speaker 2 (audio1806653603)

I don't know.

22:25

S… Speaker 2 (audio1806653603)

I don't know.

22:27

S… Speaker 2 (audio1806653603)

It's something we are thinking about.

22:28

S… Speaker 2 (audio1806653603)

So if you got any idea,

22:32

S… Speaker 2 (audio1806653603)

cool idea that you can share,

22:35

S… Speaker 2 (audio1806653603)

I really appreciate if you share it with me.

22:40

S… Speaker 1 (audio1806653603)

Yeah, absolutely.

22:41

S… Speaker 1 (audio1806653603)

I can tell you that if something

22:46

S… Speaker 1 (audio1806653603)

will come into my mind,

22:48

S… Speaker 1 (audio1806653603)

I will let you know.

22:50

S… Speaker 2 (audio1806653603)

That's good.

22:51

S… Speaker 1 (audio1806653603)

One little thing that I was thinking about,

22:53

S… Speaker 1 (audio1806653603)

but I don't know,

22:54

S… Speaker 1 (audio1806653603)

that's probably more R &D guy's question,

22:57

S… Speaker 1 (audio1806653603)

is I would probably try to more

23:01

S… Speaker 1 (audio1806653603)

standardize the parts as much as

23:05

S… Speaker 1 (audio1806653603)

possible, not to have all this various zoo.

23:10

S… Speaker 1 (audio1806653603)

into the spare parts cluster.

23:14

S… Speaker 1 (audio1806653603)

Like,

23:15

S… Speaker 1 (audio1806653603)

for example,

23:16

S… Speaker 1 (audio1806653603)

my big surprise was that you decided

23:20

S… Speaker 1 (audio1806653603)

to go for a different design module

23:26

S… Speaker 1 (audio1806653603)

for SP12 than LA -210.

23:30

S… Speaker 1 (audio1806653603)

I was thinking that the power module probably would

23:34

S… Speaker 1 (audio1806653603)

be the same just for the sake of simplicity.

23:38

S… Speaker 1 (audio1806653603)

uh because then you could swap them out like in all

23:42

S… Speaker 1 (audio1806653603)

directions and just change the firmware if necessary or maybe

23:46

S… Speaker 1 (audio1806653603)

just load the presets or whatever that would probably reduce

23:51

S… Speaker 1 (audio1806653603)

the need to like for me i now i see that i need

23:55

S… Speaker 1 (audio1806653603)

to keep some spare modules because now i'm already two

24:00

S… Speaker 1 (audio1806653603)

months without sp12 and i cannot use one and i

24:05

S… Speaker 1 (audio1806653603)

need to wait for the module so

24:06

S… Speaker 1 (audio1806653603)

My idea is to buy a spare module just to lay in the shelf.

24:10

S… Speaker 1 (audio1806653603)

But I also have 210.

24:12

S… Speaker 1 (audio1806653603)

So it would be smart to have an extra module for that as well.

24:16

S… Speaker 1 (audio1806653603)

And I was thinking it would be really convenient if

24:20

S… Speaker 1 (audio1806653603)

that would be the same module.

24:23

S… Speaker 1 (audio1806653603)

And that would also probably make things

24:27

S… Speaker 1 (audio1806653603)

simpler on your side as well.

audio1806653603

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