q32-12695c1c
Jul 27, 2026 19:46
· 1:45
· English
· Whisper Turbo
· 7 Højttalere
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0:00
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Speaker 1 (q32-12695c1c)
Questions 32 through 34 refer to the following conversation.
0:04
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Speaker 2 (q32-12695c1c)
Hi,
0:05
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Speaker 1 (q32-12695c1c)
Ben.
0:06
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Speaker 3 (q32-12695c1c)
It's Clara from Marketing.
0:08
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Speaker 3 (q32-12695c1c)
Do you have a minute to talk about the new server migration?
0:12
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Speaker 7 (q32-12695c1c)
Of course,
0:13
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Speaker 1 (q32-12695c1c)
Clara.
0:14
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Speaker 4 (q32-12695c1c)
How's it going?
0:15
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Speaker 4 (q32-12695c1c)
Are you running into any issues?
0:18
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Speaker 2 (q32-12695c1c)
Well,
0:19
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Speaker 3 (q32-12695c1c)
everything seems fine,
0:21
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Speaker 3 (q32-12695c1c)
except I can't access the shared drive where we keep all
0:25
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Speaker 3 (q32-12695c1c)
our campaign archives.
0:27
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Speaker 6 (q32-12695c1c)
Right.
0:29
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Speaker 4 (q32-12695c1c)
That's because the permissions need to be reset after the migration.
0:33
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Speaker 4 (q32-12695c1c)
It's a security measure.
0:36
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Speaker 2 (q32-12695c1c)
Oh,
0:37
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Speaker 3 (q32-12695c1c)
I see.
0:37
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Speaker 3 (q32-12695c1c)
So what do I need to do to get access again?
0:41
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Speaker 4 (q32-12695c1c)
You'll need to submit a ticket through the IT Helpdesk
0:45
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Speaker 1 (q32-12695c1c)
portal.
0:45
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Speaker 4 (q32-12695c1c)
Just mention your department and that you need access
0:49
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Speaker 4 (q32-12695c1c)
to the Marketing Archive drive.
0:51
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Speaker 2 (q32-12695c1c)
Okay,
0:53
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Speaker 3 (q32-12695c1c)
I can do that right now.
0:55
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Speaker 3 (q32-12695c1c)
How long does it usually take to process?
0:58
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Speaker 4 (q32-12695c1c)
It shouldn't take long.
1:00
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Speaker 4 (q32-12695c1c)
Once the ticket is in the system,
1:02
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Speaker 4 (q32-12695c1c)
I can approve it on my end almost immediately.
1:06
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Speaker 2 (q32-12695c1c)
Great.
1:07
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Speaker 3 (q32-12695c1c)
Thanks for your help,
1:09
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Speaker 1 (q32-12695c1c)
Ben.
1:09
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Speaker 1 (q32-12695c1c)
Number 32.
1:12
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Speaker 1 (q32-12695c1c)
Why is the woman calling the man?
1:14
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Speaker 5 (q32-12695c1c)
Number
1:22
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Speaker 1 (q32-12695c1c)
33.
1:23
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Speaker 1 (q32-12695c1c)
What does the man say is the reason for the problem?
1:26
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Speaker 5 (q32-12695c1c)
Number
1:33
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Speaker 1 (q32-12695c1c)
34.
1:34
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Speaker 1 (q32-12695c1c)
What does the woman need to do to solve the problem?
Denne udskrift blev genereret af AI (automatisk talegenkendelse). Kan indeholde fejl! verificere mod den oprindelige lyd til kritisk brug. AI-politik
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