q32-12695c1c
Jul 27, 2026 19:46
· 1:45
· English
· Whisper Turbo
· 7 بلندگوها
این رونوشت در 15 روزها
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نمایش فقط
0:00
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Speaker 1 (q32-12695c1c)
Questions 32 through 34 refer to the following conversation.
0:04
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Speaker 2 (q32-12695c1c)
Hi,
0:05
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Speaker 1 (q32-12695c1c)
Ben.
0:06
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Speaker 3 (q32-12695c1c)
It's Clara from Marketing.
0:08
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Speaker 3 (q32-12695c1c)
Do you have a minute to talk about the new server migration?
0:12
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Speaker 7 (q32-12695c1c)
Of course,
0:13
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Speaker 1 (q32-12695c1c)
Clara.
0:14
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Speaker 4 (q32-12695c1c)
How's it going?
0:15
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Speaker 4 (q32-12695c1c)
Are you running into any issues?
0:18
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Speaker 2 (q32-12695c1c)
Well,
0:19
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Speaker 3 (q32-12695c1c)
everything seems fine,
0:21
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Speaker 3 (q32-12695c1c)
except I can't access the shared drive where we keep all
0:25
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Speaker 3 (q32-12695c1c)
our campaign archives.
0:27
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Speaker 6 (q32-12695c1c)
Right.
0:29
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Speaker 4 (q32-12695c1c)
That's because the permissions need to be reset after the migration.
0:33
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Speaker 4 (q32-12695c1c)
It's a security measure.
0:36
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Speaker 2 (q32-12695c1c)
Oh,
0:37
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Speaker 3 (q32-12695c1c)
I see.
0:37
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Speaker 3 (q32-12695c1c)
So what do I need to do to get access again?
0:41
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Speaker 4 (q32-12695c1c)
You'll need to submit a ticket through the IT Helpdesk
0:45
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Speaker 1 (q32-12695c1c)
portal.
0:45
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Speaker 4 (q32-12695c1c)
Just mention your department and that you need access
0:49
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Speaker 4 (q32-12695c1c)
to the Marketing Archive drive.
0:51
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Speaker 2 (q32-12695c1c)
Okay,
0:53
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Speaker 3 (q32-12695c1c)
I can do that right now.
0:55
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Speaker 3 (q32-12695c1c)
How long does it usually take to process?
0:58
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Speaker 4 (q32-12695c1c)
It shouldn't take long.
1:00
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Speaker 4 (q32-12695c1c)
Once the ticket is in the system,
1:02
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Speaker 4 (q32-12695c1c)
I can approve it on my end almost immediately.
1:06
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Speaker 2 (q32-12695c1c)
Great.
1:07
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Speaker 3 (q32-12695c1c)
Thanks for your help,
1:09
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Speaker 1 (q32-12695c1c)
Ben.
1:09
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Speaker 1 (q32-12695c1c)
Number 32.
1:12
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Speaker 1 (q32-12695c1c)
Why is the woman calling the man?
1:14
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Speaker 5 (q32-12695c1c)
Number
1:22
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Speaker 1 (q32-12695c1c)
33.
1:23
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Speaker 1 (q32-12695c1c)
What does the man say is the reason for the problem?
1:26
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Speaker 5 (q32-12695c1c)
Number
1:33
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Speaker 1 (q32-12695c1c)
34.
1:34
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Speaker 1 (q32-12695c1c)
What does the woman need to do to solve the problem?
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