q32-12695c1c
Jul 27, 2026 19:46
· 1:45
· English
· Whisper Turbo
· 7 Speakers
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Speaker 1 (q32-12695c1c)
Questions 32 through 34 refer to the following conversation.
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Speaker 2 (q32-12695c1c)
Hi,
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Speaker 1 (q32-12695c1c)
Ben.
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Speaker 3 (q32-12695c1c)
It's Clara from Marketing.
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Speaker 3 (q32-12695c1c)
Do you have a minute to talk about the new server migration?
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Speaker 7 (q32-12695c1c)
Of course,
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Speaker 1 (q32-12695c1c)
Clara.
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Speaker 4 (q32-12695c1c)
How's it going?
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Speaker 4 (q32-12695c1c)
Are you running into any issues?
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Speaker 2 (q32-12695c1c)
Well,
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Speaker 3 (q32-12695c1c)
everything seems fine,
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Speaker 3 (q32-12695c1c)
except I can't access the shared drive where we keep all
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Speaker 3 (q32-12695c1c)
our campaign archives.
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Speaker 6 (q32-12695c1c)
Right.
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Speaker 4 (q32-12695c1c)
That's because the permissions need to be reset after the migration.
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Speaker 4 (q32-12695c1c)
It's a security measure.
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Speaker 2 (q32-12695c1c)
Oh,
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Speaker 3 (q32-12695c1c)
I see.
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Speaker 3 (q32-12695c1c)
So what do I need to do to get access again?
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Speaker 4 (q32-12695c1c)
You'll need to submit a ticket through the IT Helpdesk
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Speaker 1 (q32-12695c1c)
portal.
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Speaker 4 (q32-12695c1c)
Just mention your department and that you need access
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Speaker 4 (q32-12695c1c)
to the Marketing Archive drive.
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Speaker 2 (q32-12695c1c)
Okay,
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Speaker 3 (q32-12695c1c)
I can do that right now.
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Speaker 3 (q32-12695c1c)
How long does it usually take to process?
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Speaker 4 (q32-12695c1c)
It shouldn't take long.
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Speaker 4 (q32-12695c1c)
Once the ticket is in the system,
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Speaker 4 (q32-12695c1c)
I can approve it on my end almost immediately.
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Speaker 2 (q32-12695c1c)
Great.
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Speaker 3 (q32-12695c1c)
Thanks for your help,
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Speaker 1 (q32-12695c1c)
Ben.
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Speaker 1 (q32-12695c1c)
Number 32.
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Speaker 1 (q32-12695c1c)
Why is the woman calling the man?
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Speaker 5 (q32-12695c1c)
Number
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Speaker 1 (q32-12695c1c)
33.
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Speaker 1 (q32-12695c1c)
What does the man say is the reason for the problem?
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Speaker 5 (q32-12695c1c)
Number
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Speaker 1 (q32-12695c1c)
34.
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Speaker 1 (q32-12695c1c)
What does the woman need to do to solve the problem?
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