UPDATED TDCOOPER62 VID

Aug 05, 2026 17:25 · 0:58 · English · Whisper Turbo · 3 Munyori
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Lecture Index
Kuratidza chete
0:01
S… Speaker 1 (UPDATED TDCOOPER62 VID)
Did you know even the strongest -minded person needs a listening ear?
0:05
S… Speaker 3 (UPDATED TDCOOPER62 VID)
Hello,
0:05
my name is Towanda and I can be your listening ear.
0:08
S… Speaker 1 (UPDATED TDCOOPER62 VID)
I have over 10 years of experience with the MS Society.
0:11
S… Speaker 1 (UPDATED TDCOOPER62 VID)
I provide compassionate and professional peer support.
0:15
S… Speaker 1 (UPDATED TDCOOPER62 VID)
My interaction with you will be your choice.
0:17
S… Speaker 1 (UPDATED TDCOOPER62 VID)
I am flexible for online chat,
0:20
S… Speaker 1 (UPDATED TDCOOPER62 VID)
email, and phone communication.
0:22
S… Speaker 1 (UPDATED TDCOOPER62 VID)
In my role as a peer -to -peer supporter,
0:24
S… Speaker 1 (UPDATED TDCOOPER62 VID)
I'm paired with individuals living with MS.
0:28
S… Speaker 1 (UPDATED TDCOOPER62 VID)
With the help of the MS Peer Training,
0:29
S… Speaker 1 (UPDATED TDCOOPER62 VID)
I have developed strong oral,
0:32
S… Speaker 1 (UPDATED TDCOOPER62 VID)
written, and active listening skills and the ability to show emotional
0:36
S… Speaker 1 (UPDATED TDCOOPER62 VID)
support, empathy,
0:37
S… Speaker 2 (UPDATED TDCOOPER62 VID)
patience,
0:38
S… Speaker 1 (UPDATED TDCOOPER62 VID)
confidentiality,
0:39
S… Speaker 1 (UPDATED TDCOOPER62 VID)
and trust through meaningful conversation.
0:41
S… Speaker 1 (UPDATED TDCOOPER62 VID)
This experience has prepared me to deliver outstanding chat
0:46
S… Speaker 1 (UPDATED TDCOOPER62 VID)
support by responding with resolving professional concern.
0:50
S… Speaker 1 (UPDATED TDCOOPER62 VID)
every peer feels valued and heard.
0:53
S… Speaker 1 (UPDATED TDCOOPER62 VID)
My intention is to provide a positive customer experience.

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