Fihàn
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S… Speaker 1 (1779726483466)
The art of managing an apology,
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S… Speaker 1 (1779726483466)
and with it,
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S… Speaker 1 (1779726483466)
the opportunity for reconciliation and forgiveness,
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S… Speaker 1 (1779726483466)
lies at the heart of many mediators' motivation for this profession.
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S… Speaker 1 (1779726483466)
What loftier goal than to address the psychological needs of
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S… Speaker 1 (1779726483466)
parties in dispute,
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S… Speaker 1 (1779726483466)
including managing expressions of responsibility,
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S… Speaker 2 (1779726483466)
sorrow,
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S… Speaker 1 (1779726483466)
and forgiveness for behaviors?
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S… Speaker 1 (1779726483466)
Yet to accomplish these transcendent goals,
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S… Speaker 1 (1779726483466)
the mediator must possess the subtle risks of a symphony conductor.
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S… Speaker 1 (1779726483466)
drawing together the right sounds at just the right time to create
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a moment of true connection.
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S… Speaker 1 (1779726483466)
When done successfully,
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S… Speaker 1 (1779726483466)
it's both an emotional experience and a privilege to
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S… Speaker 2 (1779726483466)
be part of.

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