GMT20260430-180733_Recording
Chapters
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0:02Chapter 1: All right, Maggie, hopefully your internet will be good. 297s · Speaker 1
All right, Maggie, hopefully your internet will be good. I'd love to just see kind of like, what's the life of Maggie like every day? I will try to, I'll share and you guys just let me know if you can see me or see or Laura text me if I'm b…
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5:00
So we have our sales team doing offers like Maggie shows you. Most often they're coming in with the first month free as part of an offer. Or it's they fill out the application, they give a credit card, then the membership team is notified t…
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6:26Chapter 3: Yes, and we would love to automate that subscription process if they pay monthly. 241s · Speaker 2
Yes, and we would love to automate that subscription process if they pay monthly. That would be a dream. But then I would still have to follow up, I believe, and manually put in the annual membership subscription. Yeah, the pro -rated one a…
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10:28Chapter 4: you know, what she's got on the billing side and what I have on my CRM side of things. 301s · Speaker 5
you know, what she's got on the billing side and what I have on my CRM side of things. Yep. Okay. Okay, great. Thank you. Okay, I'll let you keep going. I am so sorry, you guys, that I'm unstable here. I don't know what's going on with my i…
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15:29Chapter 5: but, um, what was I going to say about, um, we were talking about graphics, graphics, Laura, that is a great flag because. 102s · Speaker 2
but, um, what was I going to say about, um, we were talking about graphics, graphics, Laura, that is a great flag because. Even though we don't do a ton of those billings, it, I mean, there's maybe five a month or six months or not even. So…
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17:12Chapter 6: Yeah. And yeah, it would be great, Maggie, if you had a list of the one -offs, because I don't even know all the ones that come your way. 303s · Speaker 1
Yeah. And yeah, it would be great, Maggie, if you had a list of the one -offs, because I don't even know all the ones that come your way. But that's why AR, I stepped in to start helping with AR. She's like, oh my gosh, by the time I go che…
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22:15Chapter 7: So when they use the credit card form, it's beautiful, even though it's still manual for me to go in and agree pay their past due. 229s · Speaker 2
So when they use the credit card form, it's beautiful, even though it's still manual for me to go in and agree pay their past due. But I mean, but it's also not, I don't mind it because then I know they paid and I'm in the loop and I, you k…
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26:05
Okay. They do work with our members and then they submit the time and to our cert coach team who then verifies that they spent the time doing what they said they were doing and then comes around to Maggie and says, hey, Maggie, please pay t…
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27:07Chapter 9: I think you just put in the comments, Maggie, you pay them from NetSuite. 300s · Speaker 3
I think you just put in the comments, Maggie, you pay them from NetSuite. Okay. Nothing to do with keep. Okay. So yes, it's not in terms of dollars. It's not something. They still pay their full price and then separately they get paid for t…
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32:08Chapter 10: if you want to think of it that way. 167s · Speaker 3
if you want to think of it that way. Like we would create an order form, like a bundle, and it would have a few products in it. Correct? And that they can't, like if somebody was on the website and, you know, they were wanting to go to diff…
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34:56Chapter 11: Yeah. No, I get that. 300s · Speaker 4
Yeah. No, I get that. Okay. That's the ones that kind of keep coming back to me. You know, but Laura, why find it? I'm like, I don't know. I'm trying. I'm trying to come up with different things. So, so we're not limited because yeah, we do…
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39:56Chapter 12: And we can't figure out why. 170s · Speaker 2
And we can't figure out why. And I mean, it's not that you're, I mean, yeah, so you're actually processing them. They're just paying zero, right? Yeah. Yeah. So there should be a way to do that. Yeah. All right. Yeah, we should be able to j…