Montre sèlman
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S… Speaker 1 (1779814557310)
What do you do at that awful,
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S… Speaker 1 (1779814557310)
what I call the dark moment,
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S… Speaker 1 (1779814557310)
when you've used your bag
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S… Speaker 1 (1779814557310)
of mediation tricks or whatever it is.
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S… Speaker 1 (1779814557310)
You've gone in and you've talked reason to both
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S… Speaker 1 (1779814557310)
sides and their eyes fog over and
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S… Speaker 1 (1779814557310)
they said, well, we'll consider that,
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S… Speaker 1 (1779814557310)
judge.
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S… Speaker 1 (1779814557310)
And then they come out and shake their hand and say no.
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S… Speaker 1 (1779814557310)
there's still a sizable gap.
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S… Speaker 1 (1779814557310)
The first thing that I think all of
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S… Speaker 1 (1779814557310)
us need to learn is when to back off.
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S… Speaker 1 (1779814557310)
That there's a time when
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S… Speaker 1 (1779814557310)
the parties have been pushed far enough that
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S… Speaker 1 (1779814557310)
in order for anything to happen,
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S… Speaker 1 (1779814557310)
they need a respite
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S… Speaker 1 (1779814557310)
to go do the political work.
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S… Speaker 1 (1779814557310)
It has to percolate.
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S… Speaker 1 (1779814557310)
they have to go back with what happened and
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S… Speaker 1 (1779814557310)
how much progress has been made.
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S… Speaker 1 (1779814557310)
And your job at that point becomes to preserve the gains
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S… Speaker 1 (1779814557310)
you've made and not lose them,
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S… Speaker 1 (1779814557310)
but to recognize that to force it would be a mistake.
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S… Speaker 1 (1779814557310)
If you push too hard and you jam
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S… Speaker 1 (1779814557310)
it...
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S… Speaker 1 (1779814557310)
you can really lose people and you can put them in
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S… Speaker 1 (1779814557310)
a very difficult position.
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S… Speaker 1 (1779814557310)
You need to honor that often Bill
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S… Speaker 1 (1779814557310)
Higgins has to go back and talk to Bob Sawyer or
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S… Speaker 1 (1779814557310)
Mary Jones,
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S… Speaker 1 (1779814557310)
who's his CFO,
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S… Speaker 1 (1779814557310)
and get her permission to move
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S… Speaker 1 (1779814557310)
beyond what they've reserved in the case.
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S… Speaker 1 (1779814557310)
It's when Higgins goes back and says that,
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S… Speaker 1 (1779814557310)
but Mr.
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S… Speaker 1 (1779814557310)
Big or Ms.
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S… Speaker 1 (1779814557310)
Big says,
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S… Speaker 1 (1779814557310)
Well, how far were you?
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S… Speaker 1 (1779814557310)
Oh, you were only,
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S… Speaker 2 (1779814557310)
you know,
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S… Speaker 1 (1779814557310)
400 ,000 apart?
2:01
S… Speaker 2 (1779814557310)
Well,
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S… Speaker 2 (1779814557310)
that's progress.
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S… Speaker 1 (1779814557310)
Maybe we should reconsider.
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S… Speaker 1 (1779814557310)
So how do you keep the momentum,
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S… Speaker 1 (1779814557310)
preserve the gains you've made,
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S… Speaker 1 (1779814557310)
not let people go back and do the opposite,
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S… Speaker 1 (1779814557310)
which is everybody's fear that the gains you've made will be blown up and you'll
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S… Speaker 1 (1779814557310)
lose momentum.
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S… Speaker 1 (1779814557310)
And that's through very strict controls.
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S… Speaker 1 (1779814557310)
immediate reporting,
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S… Speaker 1 (1779814557310)
giving people very specific homework tasks.
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S… Speaker 1 (1779814557310)
We spell it out.
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S… Speaker 1 (1779814557310)
You're gonna go back and get this report,
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S… Speaker 1 (1779814557310)
you're gonna talk to this person,
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S… Speaker 1 (1779814557310)
and we're gonna talk tomorrow at noon after you've done.
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S… Speaker 1 (1779814557310)
And if it helps to put me on the phone and let me talk
2:45
S… Speaker 1 (1779814557310)
to your CEO,
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S… Speaker 1 (1779814557310)
I'm available.
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S… Speaker 1 (1779814557310)
And the other side.
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S… Speaker 1 (1779814557310)
So there is no such thing as a permanent impasse.
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S… Speaker 1 (1779814557310)
We never
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S… Speaker 1 (1779814557310)
without some period of percolating,
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S… Speaker 1 (1779814557310)
allow it to be called,
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S… Speaker 1 (1779814557310)
to declare something a failure.
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S… Speaker 1 (1779814557310)
And I think that's one of the hardest things meat eaters have to learn because
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S… Speaker 1 (1779814557310)
if you give up too soon,
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S… Speaker 1 (1779814557310)
you get a reputation as being,
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S… Speaker 1 (1779814557310)
ah,
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S… Speaker 1 (1779814557310)
he didn't have the tenacity or she didn't have the tenacity and they're
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S… Speaker 1 (1779814557310)
too weak.

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