Review test 2 Listening audio (Prepare) (12 2025)

Jun 17, 2026 15:30 · 2:31 · English · Whisper Turbo · 2 Qof-dheer

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Good morning everyone,

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my name is Sarah Mitchell and I'm here to tell you about our

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new personal shopping service at Elegant Styles Department Store.

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First let me explain how our service works.

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When you arrive,

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we'll take a few details from you.

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Just your name,

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contact number and what type of clothing you're looking for.

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We cater to all ages and styles,

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whether you need casual wear or something more sophisticated.

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Now let me give you an example from last week.

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A customer came in looking for a formal dress for her daughter's wedding.

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She needed three of those dresses actually.

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One for herself and two for her sisters.

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The dresses come in rosy red,

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brown and several other colours.

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She decided to opt for the brown one as it matched

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her accessories better.

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The great thing about our service is that we accept

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all payment methods.

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cash,

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credit card,

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or even our store card.

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And we're not just for young people.

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We have a special section for mature customers who want

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elegant, timeless pieces rather than dull,

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boring options.

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We also stock accessories.

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For instance,

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we have beautiful glass jewellery and handbags.

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One of our regular customers is actually a nurse who loves

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our comfortable yet stylish work shoes.

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Now,

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I know shopping can be tiring,

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so we have comfortable seating areas where you can rest.

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We never want to put you down or make you feel rushed.

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Take your time.

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Our clothing comes in various patterns.

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Plain,

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striped,

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floral,

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you name it.

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Each item has a specific code in our system,

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which makes it easy to place an order if we need to bring something from

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another branch.

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If something doesn't fit perfectly,

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don't worry.

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We can alter clothes for you.

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Our tailoring service usually takes about three to five

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working days,

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and we'll confirm the delivery dates with you.

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One thing to mention,

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Dash, we do occasionally have items out of stock,

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especially popular sizes.

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If that happens,

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we can check our catalogue and order it for you.

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We can also show you similar items made from different materials,

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like leather or cotton.

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