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0:00
S… Speaker 1 (Test 09_Part 3_59-61)
Questions 59 through 61 refer to the following conversation.
0:04
S… Speaker 1 (Test 09_Part 3_59-61)
Hi,
0:06
S… Speaker 1 (Test 09_Part 3_59-61)
I am having trouble submitting my monthly car payment online.
0:09
S… Speaker 1 (Test 09_Part 3_59-61)
The system keeps telling me that my username and password are incorrect,
0:14
S… Speaker 1 (Test 09_Part 3_59-61)
but I'm sure I entered them correctly.
0:16
S… Speaker 1 (Test 09_Part 3_59-61)
Thank you for your call,
0:18
S… Speaker 1 (Test 09_Part 3_59-61)
Mr.
0:18
S… Speaker 1 (Test 09_Part 3_59-61)
Ibrahim.
0:19
S… Speaker 1 (Test 09_Part 3_59-61)
I apologize,
0:20
S… Speaker 1 (Test 09_Part 3_59-61)
but we're having a problem with our payment network this morning.
0:24
S… Speaker 1 (Test 09_Part 3_59-61)
My car payment is due today.
0:27
S… Speaker 1 (Test 09_Part 3_59-61)
Will I have to pay extra or be penalized in some way?
0:30
S… Speaker 1 (Test 09_Part 3_59-61)
No,
0:31
S… Speaker 1 (Test 09_Part 3_59-61)
we're guaranteeing that this will not happen to our valued customers.
0:35
S… Speaker 1 (Test 09_Part 3_59-61)
Number 59 What
0:40
S… Speaker 1 (Test 09_Part 3_59-61)
is the man making a payment for?
0:42
S… Speaker 2 (Test 09_Part 3_59-61)
Number
0:50
S… Speaker 1 (Test 09_Part 3_59-61)
60 What problem does the woman describe?
0:54
S… Speaker 2 (Test 09_Part 3_59-61)
Number
1:02
S… Speaker 1 (Test 09_Part 3_59-61)
61
1:04
S… Speaker 1 (Test 09_Part 3_59-61)
What does the woman promise the man?

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