43 - TEST 11 Section 2-

Apr 09, 2026 08:07 · 5:36 · English · Whisper Turbo · 2 वक्ता:

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Section 2. You will hear a bank representative briefing a group of customers on how to register for online banking.

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First, you will have time to look at questions 11 to 16.

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Now listen carefully and answer questions 11 to 16.

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We're very pleased to announce the launch of our new online service.

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Now, though it might sound a little daunting for those of you who are not so familiar with the internet,

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let me assure you that the registration process is very simple indeed.

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I'm going to go through it with you step by step today,

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and afterwards there'll be a question and answer session should you have anything you would like to ask.

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The first thing you must do before you can gain access to our online services

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is send us the profile request form over the internet through our online portal,

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making sure you attach a scanned copy of your passport to go with the form.

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Then you'll have to wait for verification within five business days.

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Once you're verified, you'll then be sent your own personal verification code number,

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and you'll need to input this on the link I've posted at the top of the handout I've given you.

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www.hcbs.com forward slash ACC setup

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Once you enter the verification code, you'll be taken to the registration page,

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where you'll be asked to complete and send through your online account registration form.

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Having done that, you'll then receive an email message asking you to confirm

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that you're the owner of the email address you have supplied.

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Simply log in to your email account and follow the link in the message you've been sent to the account update page.

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You will then be prompted to enter the details of your bank cards and all accounts held at the bank

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to complete your online profile.

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Once you've linked your cards and accounts to the profile,

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click the update button on the top left of the screen.

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This will take you to the activation page.

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One click of the activation button and you're then set up to go

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and can start using your online accounts immediately.

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Before you hear the rest of the discussion,

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you have some time to look at questions 17 to 20.

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Now listen and answer questions 17 to 20.

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When you've done all that,

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you'll be able to log in and out of your account as you please.

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I'd like to draw your attention to the screen now for a moment.

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What you're seeing is an example of a member's online profile.

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This is the welcome page.

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Centre top, a list of your accounts and balances will always be displayed.

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You can click on any account on the list to see more details or customise a statement.

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When you want to log out,

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simply click the button at the top left of your screen.

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Directly under it, you'll see a button named Edit.

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Clicking on this will take you to your profile page

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where you can amend your customer details as often as you like.

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While you are navigating,

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should you ever want to return to the welcome page,

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simply click the Home button

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located at the top right of the screen

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and you'll be taken back to the welcome page immediately.

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Next, take a look at the drop-down action menu

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just below the centre of the screen.

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This gives you quick access to the online transactions portal

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where you'll have the freedom to affect online transactions at the click of a button.

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One last thing I'd like to point out

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is the fact that there should always be a lock icon

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on both the bottom right and left of the screen.

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This confirms that your connection to our server is secure and safe.

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If the lock is ever missing from your screen,

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log out immediately and report it to our customer service team

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who are available 24 hours a day at 1-800-365-365.

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That's the end of Section 2.

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You have half a minute to check your answers.

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Now turn to Section 3.

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This is a list of exclusions in the distance mayoría of hotels in the city.

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Here we go.

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