Soo bandhigida oo keliya
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S… Speaker 2 (43 - TEST 11 Section 2-)
Section 2. You will hear a bank representative briefing a group of customers on how to register for online banking.
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S… Speaker 2 (43 - TEST 11 Section 2-)
First, you will have time to look at questions 11 to 16.
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S… Speaker 2 (43 - TEST 11 Section 2-)
Now listen carefully and answer questions 11 to 16.
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S… Speaker 1 (43 - TEST 11 Section 2-)
We're very pleased to announce the launch of our new online service.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Now, though it might sound a little daunting for those of you who are not so familiar with the internet,
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S… Speaker 1 (43 - TEST 11 Section 2-)
let me assure you that the registration process is very simple indeed.
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S… Speaker 1 (43 - TEST 11 Section 2-)
I'm going to go through it with you step by step today,
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S… Speaker 1 (43 - TEST 11 Section 2-)
and afterwards there'll be a question and answer session should you have anything you would like to ask.
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S… Speaker 1 (43 - TEST 11 Section 2-)
The first thing you must do before you can gain access to our online services
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S… Speaker 1 (43 - TEST 11 Section 2-)
is send us the profile request form over the internet through our online portal,
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S… Speaker 1 (43 - TEST 11 Section 2-)
making sure you attach a scanned copy of your passport to go with the form.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Then you'll have to wait for verification within five business days.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Once you're verified, you'll then be sent your own personal verification code number,
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S… Speaker 1 (43 - TEST 11 Section 2-)
and you'll need to input this on the link I've posted at the top of the handout I've given you.
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S… Speaker 1 (43 - TEST 11 Section 2-)
www.hcbs.com forward slash ACC setup
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S… Speaker 1 (43 - TEST 11 Section 2-)
Once you enter the verification code, you'll be taken to the registration page,
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S… Speaker 1 (43 - TEST 11 Section 2-)
where you'll be asked to complete and send through your online account registration form.
1:57
S… Speaker 1 (43 - TEST 11 Section 2-)
Having done that, you'll then receive an email message asking you to confirm
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S… Speaker 1 (43 - TEST 11 Section 2-)
that you're the owner of the email address you have supplied.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Simply log in to your email account and follow the link in the message you've been sent to the account update page.
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S… Speaker 1 (43 - TEST 11 Section 2-)
You will then be prompted to enter the details of your bank cards and all accounts held at the bank
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S… Speaker 1 (43 - TEST 11 Section 2-)
to complete your online profile.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Once you've linked your cards and accounts to the profile,
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S… Speaker 1 (43 - TEST 11 Section 2-)
click the update button on the top left of the screen.
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S… Speaker 1 (43 - TEST 11 Section 2-)
This will take you to the activation page.
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S… Speaker 1 (43 - TEST 11 Section 2-)
One click of the activation button and you're then set up to go
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S… Speaker 1 (43 - TEST 11 Section 2-)
and can start using your online accounts immediately.
2:44
S… Speaker 2 (43 - TEST 11 Section 2-)
Before you hear the rest of the discussion,
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S… Speaker 2 (43 - TEST 11 Section 2-)
you have some time to look at questions 17 to 20.
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S… Speaker 2 (43 - TEST 11 Section 2-)
Now listen and answer questions 17 to 20.
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S… Speaker 1 (43 - TEST 11 Section 2-)
When you've done all that,
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S… Speaker 1 (43 - TEST 11 Section 2-)
you'll be able to log in and out of your account as you please.
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S… Speaker 1 (43 - TEST 11 Section 2-)
I'd like to draw your attention to the screen now for a moment.
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S… Speaker 1 (43 - TEST 11 Section 2-)
What you're seeing is an example of a member's online profile.
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S… Speaker 1 (43 - TEST 11 Section 2-)
This is the welcome page.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Centre top, a list of your accounts and balances will always be displayed.
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S… Speaker 1 (43 - TEST 11 Section 2-)
You can click on any account on the list to see more details or customise a statement.
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S… Speaker 1 (43 - TEST 11 Section 2-)
When you want to log out,
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S… Speaker 1 (43 - TEST 11 Section 2-)
simply click the button at the top left of your screen.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Directly under it, you'll see a button named Edit.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Clicking on this will take you to your profile page
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S… Speaker 1 (43 - TEST 11 Section 2-)
where you can amend your customer details as often as you like.
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S… Speaker 1 (43 - TEST 11 Section 2-)
While you are navigating,
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S… Speaker 1 (43 - TEST 11 Section 2-)
should you ever want to return to the welcome page,
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S… Speaker 1 (43 - TEST 11 Section 2-)
simply click the Home button
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S… Speaker 1 (43 - TEST 11 Section 2-)
located at the top right of the screen
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S… Speaker 1 (43 - TEST 11 Section 2-)
and you'll be taken back to the welcome page immediately.
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S… Speaker 1 (43 - TEST 11 Section 2-)
Next, take a look at the drop-down action menu
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S… Speaker 1 (43 - TEST 11 Section 2-)
just below the centre of the screen.
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S… Speaker 1 (43 - TEST 11 Section 2-)
This gives you quick access to the online transactions portal
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S… Speaker 1 (43 - TEST 11 Section 2-)
where you'll have the freedom to affect online transactions at the click of a button.
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S… Speaker 1 (43 - TEST 11 Section 2-)
One last thing I'd like to point out
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S… Speaker 1 (43 - TEST 11 Section 2-)
is the fact that there should always be a lock icon
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S… Speaker 1 (43 - TEST 11 Section 2-)
on both the bottom right and left of the screen.
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S… Speaker 1 (43 - TEST 11 Section 2-)
This confirms that your connection to our server is secure and safe.
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S… Speaker 1 (43 - TEST 11 Section 2-)
If the lock is ever missing from your screen,
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S… Speaker 1 (43 - TEST 11 Section 2-)
log out immediately and report it to our customer service team
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S… Speaker 1 (43 - TEST 11 Section 2-)
who are available 24 hours a day at 1-800-365-365.
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S… Speaker 2 (43 - TEST 11 Section 2-)
That's the end of Section 2.
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S… Speaker 2 (43 - TEST 11 Section 2-)
You have half a minute to check your answers.
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S… Speaker 2 (43 - TEST 11 Section 2-)
Now turn to Section 3.
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S… Speaker 1 (43 - TEST 11 Section 2-)
This is a list of exclusions in the distance mayoría of hotels in the city.
5:35
S… Speaker 1 (43 - TEST 11 Section 2-)
Here we go.

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