1181-Atsman-CFOTL-converted

Speakers

• Speaker 1 0:00
• Speaker 2 0:28
• Speaker 3 22:06

1. 0:00

   Chapter 1: Support for CFO Thought Leader comes from Intuit QuickBooks Bill Pay. 298s · Speaker 1

   Support for CFO Thought Leader comes from Intuit QuickBooks Bill Pay. Say goodbye to manual bill entry. And NetSuite, the number one AI cloud ERP. Hi, it's Aaron Ault, the CFO at Cardinal Health, and you're listening to the CFO Thought Lead…

2. 5:00

   Chapter 2: Tell us about yourself. 227s · Speaker 1

   Tell us about yourself. Where did things begin for you? So I grew up in Israel, and the culture in Israel is not unique to other places, but you have many career choices. You can be a lawyer or a doctor. Or an engineer is more recently at s…

3. 8:48

   Chapter 3: That's really interesting how leadership style varies from culture to culture. 308s · Speaker 2

   That's really interesting how leadership style varies from culture to culture. Is there one, you know, a leadership style that you've evolved to over time? Do you get a read on the culture first, I would imagine? I do. And, you know, you ca…

4. 13:57

   Chapter 4: accomplished that at a time when I was really at the front of a very unique moment for our practice in China and for our global client base trying to expand in China. 327s · Speaker 1

   accomplished that at a time when I was really at the front of a very unique moment for our practice in China and for our global client base trying to expand in China. Well, help us understand a little bit about the partnership culture that …

5. 19:26

   Chapter 5: And I started to get more involved in doing that. 159s · Speaker 1

   And I started to get more involved in doing that. So I led various strategy efforts for the firm internally over the years, which has also built my network and my credentials in this. And I've led a few other finance-related initiatives as …

6. 22:06

   Chapter 6: isn't actually getting people to do what you hope they would do is actually to get all of them telling you what they think you should do which is to say you know imagine that you have 3 000 partners all of which serve clients many of which serve cfos elsewhere and have a strong opinion of what's the thing that mckinsey should be doing and i should be doing and i should be enabling and especially when you start the role before you have established your credibility handling that wonderful and nearly infinite level of advice has been an interesting adjustment for me. 205s · Speaker 3

   isn't actually getting people to do what you hope they would do is actually to get all of them telling you what they think you should do which is to say you know imagine that you have 3 000 partners all of which serve clients many of which …

7. 25:32

   Chapter 7: one of the leaders in their industry for a long time, is that you don't want to lose the things that made you special because it's very difficult to reinvent your DNA. 320s · Speaker 1

   one of the leaders in their industry for a long time, is that you don't want to lose the things that made you special because it's very difficult to reinvent your DNA. But you also really need to realize that the world has changed around yo…

8. 30:52

   Chapter 8: where a lot of the partners back then, all 17 partners or so that were in the firm were fighting a couple of partners that wanted to make that change. 305s · Speaker 1

   where a lot of the partners back then, all 17 partners or so that were in the firm were fighting a couple of partners that wanted to make that change. But that change did happen. And by the way, in a classic McKinsey way, it started by no a…

9. 35:58

   Chapter 9: that are slowing down. 135s · Speaker 1

   that are slowing down. But even if you look at strategy, we actually have had more growth in strategy engagement over the last four or five years than any other topic. And part of it is because an average strategy program has gotten more co…

10. 38:15

    Chapter 10: Well, we have a couple of AI-related questions for you, but before we move to that, I wanted to ask, again, trying to understand the partnership culture, how unique it is and the role the CFO has. 301s · Speaker 2

    Well, we have a couple of AI-related questions for you, but before we move to that, I wanted to ask, again, trying to understand the partnership culture, how unique it is and the role the CFO has. I'm curious how a major investment decision…

11. 43:18

    Chapter 11: How can you do better customer service with AI in the call centers or in your branches? 101s · Speaker 1

    How can you do better customer service with AI in the call centers or in your branches? So there's a range of those, marketing ROI. There's a range of things where this has been pretty continuous. We've seen waves of, we used to call it big…

12. 45:00

    Chapter 12: And then I would say for our back operations, we have been starting, I would say there's a lot more I'm sure would happen, but we've been starting to also benefit from our finance forecasting and monthly closure and our accounts payable and our way that we set up project budget and do pricing. 299s · Speaker 2

    And then I would say for our back operations, we have been starting, I would say there's a lot more I'm sure would happen, but we've been starting to also benefit from our finance forecasting and monthly closure and our accounts payable and…

13. 50:00

    Chapter 13: which also meant that everything was scrambled in our databases for a couple of years. 216s · Speaker 2

    which also meant that everything was scrambled in our databases for a couple of years. So there was a bit of stability needed to get everything in the right place, but also I was benefiting from a much increased functionality that SAP for u…

14. 53:40

    Chapter 14: Every business is asking the same question. 79s · Speaker 1

    Every business is asking the same question. How do we make AI work for us? The possibilities are endless and guessing is too risky. But sitting on the sidelines is not an option because one thing is almost certain. Your competitors are alre…

15. 55:00

    Chapter 15: That's netsuite. 322s · Speaker 2

    That's netsuite.com slash C-F-O-T-L, as in thought leader. I explained up front, we always ask for a finance strategic moment. And I'll come clean with you. We always just want a good story. We ask finance leaders to think about back in tim…

16. 1:00:24

    Chapter 16: I use this sort of language with my team. 195s · Speaker 2

    I use this sort of language with my team. You can never delegate understanding. You can get someone else to do a lot of the hard work, but you still need to understand. You are the responsible person that the right thing happens and you nee…