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Hello and welcome to this NAI online course. This course will help you, as an interpreter, relate the story and meaning of your natural or cultural heritage site to an international audience. And, at the end of this course, you should be able to successfully relate to any visitor, regardless of what country or culture they may belong to.
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Like all encounters, we realize that this is a unique interpretive opportunity. And we as interpreters want every interpretation encounter to be effective. So come along with us on this journey of discovery. To quote a movie classic, Casablanca, this is the beginning of a beautiful friendship. To borrow a title from another popular movie of the past, When Harry Met Sally, let's imagine a scenario between two people, Sally and Mr. Sato.
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Sally is a park ranger and Mr. Sato is a visiting university scholar. Mr. Sato is visiting Sally's park. Sally is an American. Americans are casual, so she goes by her first name. Mr. Sato is from Japan.
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Japanese society is more formal, so he goes by his last name, Sato. Later in the course, we will see that formality is a cultural factor and can become a potential roadblock to communication with an international audience. This course was designed to help get Sally, you, ready for that meeting with Mr. Sato, your international audience. At the end of the course, we will discover what actually happened when Sally met Mr. Sato.
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What happened? How did it turn out? And was it really the beginning of a beautiful friendship or the start of a horrible misunderstanding? Click on to find out.

This transcript was generated by AI (automatic speech recognition). May contain errors — verify against the original audio for critical use. AI policy

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