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Speaker 2 (1779811562759)
Some of what I do in the context of
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Speaker 2 (1779811562759)
mediation is to try and help them be
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Speaker 2 (1779811562759)
better negotiators by coaching.
0:11
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Speaker 2 (1779811562759)
Sometimes it means someone says,
0:14
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Speaker 2 (1779811562759)
well, go tell them X.
0:16
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Speaker 2 (1779811562759)
And I might then ask,
0:20
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Speaker 1 (1779811562759)
what?
0:23
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Speaker 2 (1779811562759)
They think the response is going to be to going in and saying
0:27
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Speaker 1 (1779811562759)
it well.
0:27
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Speaker 2 (1779811562759)
I don't care You know just go tell them X.
0:30
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Speaker 2 (1779811562759)
Well, don't you want to get this done today if possible?
0:33
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Speaker 1 (1779811562759)
Well,
0:34
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Speaker 1 (1779811562759)
yes.
0:34
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Speaker 2 (1779811562759)
Well, so and let me ask you again What's going to happen when I go
0:39
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Speaker 2 (1779811562759)
in and say you said X?
0:41
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Speaker 1 (1779811562759)
Well,
0:42
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Speaker 2 (1779811562759)
nothing good.
0:43
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Speaker 2 (1779811562759)
Okay Let's work a little bit more to see if we can figure
0:47
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Speaker 2 (1779811562759)
out whether there's something that telegraphs that you're angry or you know,
0:50
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Speaker 2 (1779811562759)
whatever it is that they want to
0:52
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Speaker 2 (1779811562759)
to telegraph,
0:53
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Speaker 2 (1779811562759)
but that might draw a more useful response
0:58
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Speaker 2 (1779811562759)
from them than simply go pound sand.
1:01
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Speaker 2 (1779811562759)
And sometimes that works.
1:03
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Speaker 2 (1779811562759)
Sometimes they insist,
1:05
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Speaker 2 (1779811562759)
no, go tell them X,
1:07
S…
Speaker 2 (1779811562759)
goddammit, you know,
1:08
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Speaker 2 (1779811562759)
that's the way we feel.
1:10
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Speaker 2 (1779811562759)
And then if I can communicate X without
1:14
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Speaker 2 (1779811562759)
it sounding as harsh as it did when I heard it,
1:17
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Speaker 2 (1779811562759)
then I will try and do that.
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