audio1015298953

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S… Speaker 3 (audio1015298953)

I'm start recording the session.

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S… Speaker 3 (audio1015298953)

So I have a PowerPoint that

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S… Speaker 3 (audio1015298953)

I will share with you with the questions.

0:10

S… Speaker 3 (audio1015298953)

I will read the questions for you,

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S… Speaker 3 (audio1015298953)

of course, but then you have the questions in front of you so you can get time

0:16

S… Speaker 3 (audio1015298953)

to reflect and to give your feedback.

0:20

S… Speaker 1 (audio1015298953)

Okay?

0:20

S… Speaker 2 (audio1015298953)

Okay.

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S… Speaker 3 (audio1015298953)

So let's proceed.

0:26

S… Speaker 3 (audio1015298953)

Now I'm sharing.

0:29

S… Speaker 2 (audio1015298953)

I'm

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S… Speaker 3 (audio1015298953)

sharing now.

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S… Speaker 3 (audio1015298953)

Do you see?

0:37

S… Speaker 3 (audio1015298953)

I suppose you do.

0:38

S… Speaker 2 (audio1015298953)

No,

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S… Speaker 1 (audio1015298953)

no, I don't see.

0:41

S… Speaker 2 (audio1015298953)

Oh,

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S… Speaker 1 (audio1015298953)

because it's not yet.

0:44

S… Speaker 1 (audio1015298953)

Yeah, now it is.

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S… Speaker 1 (audio1015298953)

I think it's coming.

0:47

S… Speaker 3 (audio1015298953)

Now it is.

0:48

S… Speaker 1 (audio1015298953)

Okay,

0:50

S… Speaker 3 (audio1015298953)

so you see it well.

0:52

S… Speaker 2 (audio1015298953)

Are

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S… Speaker 1 (audio1015298953)

you satisfied with the results you have achieved with Nix?

1:01

S… Speaker 2 (audio1015298953)

Yes,

1:02

S… Speaker 3 (audio1015298953)

absolutely.

1:02

S… Speaker 3 (audio1015298953)

Are you satisfied with the results you have achieved?

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S… Speaker 2 (audio1015298953)

Yes,

1:11

S… Speaker 1 (audio1015298953)

yes.

1:12

S… Speaker 1 (audio1015298953)

Well, not totally satisfied,

1:16

S… Speaker 1 (audio1015298953)

but based on the last

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S… Speaker 1 (audio1015298953)

two years of performance,

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S… Speaker 1 (audio1015298953)

I think we are making progress with

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S… Speaker 1 (audio1015298953)

Knicks.

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S… Speaker 1 (audio1015298953)

So I would say that we are reasonably

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S… Speaker 1 (audio1015298953)

satisfied with the achievement that

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S… Speaker 1 (audio1015298953)

we have done in the last two years.

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S… Speaker 1 (audio1015298953)

So this particular year,

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S… Speaker 1 (audio1015298953)

we feel that we will be doing more towards

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S… Speaker 1 (audio1015298953)

pushing the next products.

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S… Speaker 1 (audio1015298953)

So I would say it's reasonably satisfied with what

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S… Speaker 1 (audio1015298953)

we are doing because probably this particular

2:00

S… Speaker 1 (audio1015298953)

year has been better than last year.

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S… Speaker 1 (audio1015298953)

So there's improvement to what we are doing.

2:07

S… Speaker 2 (audio1015298953)

Very well.

2:11

S… Speaker 3 (audio1015298953)

Thank you so much.

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S… Speaker 3 (audio1015298953)

If there is some other detail you want to add,

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S… Speaker 3 (audio1015298953)

let me know anytime,

2:16

S… Speaker 1 (audio1015298953)

okay?

2:17

S… Speaker 3 (audio1015298953)

So we shall proceed to the second question.

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S… Speaker 2 (audio1015298953)

Which

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S… Speaker 3 (audio1015298953)

audio brands are you selling the most of right now?

2:30

S… Speaker 2 (audio1015298953)

At the moment,

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S… Speaker 1 (audio1015298953)

we have obviously Rankin

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S… Speaker 1 (audio1015298953)

Science, which is...

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S… Speaker 1 (audio1015298953)

Our concentrating on the Rekonheims

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S… Speaker 1 (audio1015298953)

is mainly on their steerable loudspeakers.

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S… Speaker 1 (audio1015298953)

So for us,

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S… Speaker 1 (audio1015298953)

Rekonheims is very targeted applications

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S… Speaker 1 (audio1015298953)

and projects where the particular speakers

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S… Speaker 1 (audio1015298953)

are required.

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S… Speaker 1 (audio1015298953)

And also Rekonheims is definitely a much,

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S… Speaker 1 (audio1015298953)

I would say,

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S… Speaker 1 (audio1015298953)

more expensive.

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S… Speaker 1 (audio1015298953)

And therefore,

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S… Speaker 1 (audio1015298953)

for Next,

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S… Speaker 1 (audio1015298953)

the reason why we took on Next is because we feel that

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S… Speaker 1 (audio1015298953)

the market needs something,

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S… Speaker 1 (audio1015298953)

a better range of audio products and

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S… Speaker 1 (audio1015298953)

also a better price point,

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S… Speaker 1 (audio1015298953)

more of an entry -level kind of product range.

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S… Speaker 1 (audio1015298953)

So I would say for us

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S… Speaker 1 (audio1015298953)

is...

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S… Speaker 1 (audio1015298953)

Not the most because I think in terms of value,

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S… Speaker 1 (audio1015298953)

it's difficult to measure because we

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S… Speaker 1 (audio1015298953)

recognize we don't do so much like

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S… Speaker 1 (audio1015298953)

monthly sales,

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S… Speaker 1 (audio1015298953)

but rather on a project basis,

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S… Speaker 1 (audio1015298953)

on a case -by -case basis.

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S… Speaker 1 (audio1015298953)

For NEXT,

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S… Speaker 1 (audio1015298953)

it's more or less a bread and butter line that we see that we could push.

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S… Speaker 1 (audio1015298953)

So I would say more or less average

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S… Speaker 1 (audio1015298953)

out.

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S… Speaker 1 (audio1015298953)

roughly about the same in terms of the products.

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S… Speaker 1 (audio1015298953)

But in terms of dollar value,

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S… Speaker 1 (audio1015298953)

then I think Recognize has got a bigger value.

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S… Speaker 1 (audio1015298953)

But that does not happen.

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S… Speaker 1 (audio1015298953)

Every year is different.

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S… Speaker 1 (audio1015298953)

This year it could be very high,

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S… Speaker 1 (audio1015298953)

but next year it could be maybe halved because it's

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S… Speaker 1 (audio1015298953)

on a project -by -project basis.

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S… Speaker 1 (audio1015298953)

So I would say...

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S… Speaker 1 (audio1015298953)

Next is more stable,

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S… Speaker 1 (audio1015298953)

you know,

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S… Speaker 1 (audio1015298953)

more regular,

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S… Speaker 1 (audio1015298953)

more regular in that sense.

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S… Speaker 1 (audio1015298953)

Yeah.

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S… Speaker 2 (audio1015298953)

Okay.

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S… Speaker 1 (audio1015298953)

I hope you get the picture,

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S… Speaker 1 (audio1015298953)

yeah.

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S… Speaker 2 (audio1015298953)

absolutely absolutely perfectly yes okay

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S… Speaker 2 (audio1015298953)

thank you let's go to the third question what

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S… Speaker 2 (audio1015298953)

are the reasons i think you already mentioned

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S… Speaker 2 (audio1015298953)

yeah so we can go to

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S… Speaker 2 (audio1015298953)

the fourth questions fourth question i'm

5:21

S… Speaker 2 (audio1015298953)

sorry what are our three main

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S… Speaker 2 (audio1015298953)

problems

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S… Speaker 1 (audio1015298953)

Okay, I would say this way.

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S… Speaker 1 (audio1015298953)

One is obviously the logistics

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S… Speaker 1 (audio1015298953)

because it's

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S… Speaker 1 (audio1015298953)

the distance,

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S… Speaker 1 (audio1015298953)

in terms of logistics,

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S… Speaker 1 (audio1015298953)

the distance.

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S… Speaker 1 (audio1015298953)

And also the value.

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S… Speaker 1 (audio1015298953)

So it all depends.

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S… Speaker 1 (audio1015298953)

If it's Nexcom,

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S… Speaker 1 (audio1015298953)

then as you know,

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S… Speaker 1 (audio1015298953)

it's a lower value product.

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S… Speaker 1 (audio1015298953)

And it's more voluminous,

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S… Speaker 1 (audio1015298953)

which means the cost of rating is higher.

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S… Speaker 1 (audio1015298953)

So we will have to factor in the cost for

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S… Speaker 1 (audio1015298953)

that.

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S… Speaker 1 (audio1015298953)

But in the case of Nexpro,

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S… Speaker 1 (audio1015298953)

then we know that it's not so bad because the

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S… Speaker 1 (audio1015298953)

value of the speakers are much higher.

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S… Speaker 1 (audio1015298953)

So freighting will not be that much of a problem,

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S… Speaker 1 (audio1015298953)

right?

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S… Speaker 1 (audio1015298953)

So for the XCOM,

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S… Speaker 1 (audio1015298953)

it is an issue for us.

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S… Speaker 1 (audio1015298953)

That

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S… Speaker 1 (audio1015298953)

is one of the issues.

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S… Speaker 1 (audio1015298953)

And then the other one,

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S… Speaker 1 (audio1015298953)

I think so far,

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S… Speaker 1 (audio1015298953)

our salespeople feel that next

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S… Speaker 1 (audio1015298953)

audio in terms of the image,

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S… Speaker 1 (audio1015298953)

the image of the brand in Asia,

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S… Speaker 1 (audio1015298953)

I mean, mainly in Southeast Asia.

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S… Speaker 1 (audio1015298953)

we do not have enough exposure,

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S… Speaker 1 (audio1015298953)

right?

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S… Speaker 1 (audio1015298953)

So in a sense like other brands are

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S… Speaker 1 (audio1015298953)

doing more social media,

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S… Speaker 1 (audio1015298953)

more advertisement,

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S… Speaker 1 (audio1015298953)

more references and so on.

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S… Speaker 1 (audio1015298953)

So this is one of the other ones that we find that it

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S… Speaker 1 (audio1015298953)

will help that obviously if Next has more to

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S… Speaker 1 (audio1015298953)

raise the image.

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S… Speaker 1 (audio1015298953)

of the products in this area then obviously it helps because most

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S… Speaker 1 (audio1015298953)

of the time we really need to like you know people be asking where it comes from

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S… Speaker 1 (audio1015298953)

you know we have to tell them so we we feel that obviously

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S… Speaker 1 (audio1015298953)

it means that it's not enough

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S… Speaker 1 (audio1015298953)

I mean,

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S… Speaker 1 (audio1015298953)

giving an example like JBL or Electro -Voice,

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S… Speaker 1 (audio1015298953)

RCF,

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S… Speaker 1 (audio1015298953)

you know, those are the names that are very popular in Malaysia.

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S… Speaker 1 (audio1015298953)

So this is another point that I think we

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S… Speaker 1 (audio1015298953)

need to improve.

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S… Speaker 1 (audio1015298953)

We need to get the name up,

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S… Speaker 1 (audio1015298953)

which we do ourselves.

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S… Speaker 1 (audio1015298953)

Obviously,

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S… Speaker 1 (audio1015298953)

we do a little bit of promotion.

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S… Speaker 1 (audio1015298953)

on that to make sure that people know about it.

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S… Speaker 1 (audio1015298953)

And I think this is very important in order for us to build,

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S… Speaker 1 (audio1015298953)

to expand and grow the speakers.

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S… Speaker 1 (audio1015298953)

So these are the two main,

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S… Speaker 1 (audio1015298953)

I think,

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S… Speaker 1 (audio1015298953)

issues or problems that

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S… Speaker 1 (audio1015298953)

I think we face.

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S… Speaker 1 (audio1015298953)

Three other,

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S… Speaker 1 (audio1015298953)

the third one,

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S… Speaker 1 (audio1015298953)

maybe we

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S… Speaker 1 (audio1015298953)

should

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S… Speaker 1 (audio1015298953)

One of the things I think we should do is really the presence

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S… Speaker 1 (audio1015298953)

of the principles.

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S… Speaker 1 (audio1015298953)

Most of the brands or products that

8:45

S… Speaker 1 (audio1015298953)

we carry,

8:47

S… Speaker 1 (audio1015298953)

we have principles to come to

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S… Speaker 1 (audio1015298953)

do training,

8:52

S… Speaker 1 (audio1015298953)

promotion.

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S… Speaker 1 (audio1015298953)

It's probably sometimes more effective in that sense.

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S… Speaker 1 (audio1015298953)

When principle comes,

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S… Speaker 1 (audio1015298953)

I mean,

8:59

S… Speaker 1 (audio1015298953)

locally we can talk,

9:00

S… Speaker 1 (audio1015298953)

we can, what do you call?

9:04

S… Speaker 1 (audio1015298953)

lobby,

9:05

S… Speaker 1 (audio1015298953)

you know, local SIs and end users.

9:08

S… Speaker 1 (audio1015298953)

But sometimes I think you agree with me that

9:12

S… Speaker 1 (audio1015298953)

the principal comes along,

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S… Speaker 1 (audio1015298953)

do the visit,

9:14

S… Speaker 1 (audio1015298953)

then it makes a bit of difference.

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S… Speaker 1 (audio1015298953)

You know,

9:18

S… Speaker 1 (audio1015298953)

the SIs,

9:21

S… Speaker 1 (audio1015298953)

the installers,

9:22

S… Speaker 1 (audio1015298953)

feels that the principal's involvement carries

9:26

S… Speaker 1 (audio1015298953)

more weight.

9:27

S… Speaker 1 (audio1015298953)

So I think these are three things that I think...

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S… Speaker 1 (audio1015298953)

I would see that as the issues or the problems that we need

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S… Speaker 1 (audio1015298953)

to improve.

9:38

S… Speaker 2 (audio1015298953)

Very well.

9:41

S… Speaker 1 (audio1015298953)

I think the logistic one,

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S… Speaker 1 (audio1015298953)

obviously.

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S… Speaker 1 (audio1015298953)

The logistic one,

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S… Speaker 1 (audio1015298953)

I think, is something...

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S… Speaker 1 (audio1015298953)

In fact,

9:47

S… Speaker 1 (audio1015298953)

I was thinking that how it

9:51

S… Speaker 1 (audio1015298953)

is possible,

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S… Speaker 1 (audio1015298953)

especially for the comm,

9:54

S… Speaker 1 (audio1015298953)

because I know that you are manufacturing them or

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S… Speaker 1 (audio1015298953)

you are building them in China.

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S… Speaker 1 (audio1015298953)

And the distance between China and Malaysia actually is very close.

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S… Speaker 1 (audio1015298953)

And there are products that

10:08

S… Speaker 1 (audio1015298953)

are probably branded by an American or European companies,

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S… Speaker 1 (audio1015298953)

but allow us to take stocks from China.

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S… Speaker 1 (audio1015298953)

Basically, it makes our products more competitive in that sense.

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S… Speaker 1 (audio1015298953)

So for the logistics,

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S… Speaker 1 (audio1015298953)

I think this is one way we could help to make the product

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S… Speaker 1 (audio1015298953)

more or less expensive.

10:29

S… Speaker 1 (audio1015298953)

Because I think you will have to factor in the logistics

10:33

S… Speaker 1 (audio1015298953)

as well for goods coming from China to Portuguese.

10:37

S… Speaker 1 (audio1015298953)

And then from Portuguese down,

10:39

S… Speaker 1 (audio1015298953)

we have to go and pay,

10:40

S… Speaker 1 (audio1015298953)

you know.

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S… Speaker 1 (audio1015298953)

And then that makes it a

10:45

S… Speaker 1 (audio1015298953)

bit more difficult.

10:46

S… Speaker 1 (audio1015298953)

Yeah, that's one way to look at it.

10:49

S… Speaker 1 (audio1015298953)

So I think if there is volume

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S… Speaker 1 (audio1015298953)

and all,

10:54

S… Speaker 1 (audio1015298953)

but it's a catch -22 situation.

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S… Speaker 1 (audio1015298953)

You want to have the volume,

10:57

S… Speaker 1 (audio1015298953)

you also need to have a better competitive price.

11:00

S… Speaker 1 (audio1015298953)

So it's a catch -22 situation,

11:02

S… Speaker 1 (audio1015298953)

which I hope something can be done or look

11:06

S… Speaker 1 (audio1015298953)

into that can help us in this area.

11:10

S… Speaker 2 (audio1015298953)

Very well,

11:13

S… Speaker 2 (audio1015298953)

very well.

11:14

S… Speaker 2 (audio1015298953)

Very valuable,

11:15

S… Speaker 2 (audio1015298953)

very valuable,

11:17

S… Speaker 2 (audio1015298953)

as usual.

11:19

S… Speaker 2 (audio1015298953)

okay so um let's go to the next question thank you

11:23

S… Speaker 2 (audio1015298953)

so much okay okay what

11:28

S… Speaker 2 (audio1015298953)

changes would you need for double your orders in the next 12 months well

11:33

S… Speaker 1 (audio1015298953)

i think the the one that i just mentioned the few things that i just mentioned

11:37

S… Speaker 1 (audio1015298953)

uh would be uh the

11:42

S… Speaker 1 (audio1015298953)

changes or improvement that we need to do

11:47

S… Speaker 1 (audio1015298953)

to, you know,

11:48

S… Speaker 1 (audio1015298953)

double the turnover.

11:50

S… Speaker 1 (audio1015298953)

And I think,

11:52

S… Speaker 1 (audio1015298953)

you know, Tan,

11:52

S… Speaker 1 (audio1015298953)

right?

11:53

S… Speaker 1 (audio1015298953)

I think you met Tan and also you met Albert,

11:55

S… Speaker 2 (audio1015298953)

right?

11:56

S… Speaker 1 (audio1015298953)

So I think over the couple of years

12:00

S… Speaker 1 (audio1015298953)

now, we have more.

12:02

S… Speaker 1 (audio1015298953)

Basically, I think the confidence is much higher,

12:05

S… Speaker 2 (audio1015298953)

right,

12:05

S… Speaker 1 (audio1015298953)

in selling the Knicks.

12:07

S… Speaker 1 (audio1015298953)

And so far,

12:09

S… Speaker 1 (audio1015298953)

I think the...

12:13

S… Speaker 1 (audio1015298953)

What we hear from the ground,

12:15

S… Speaker 1 (audio1015298953)

obviously, there's no issue with the products.

12:18

S… Speaker 1 (audio1015298953)

That's good news.

12:20

S… Speaker 1 (audio1015298953)

I mean, we don't hear like,

12:21

S… Speaker 1 (audio1015298953)

oh, this doesn't sound right or the quality is

12:25

S… Speaker 1 (audio1015298953)

bad or something like that.

12:27

S… Speaker 1 (audio1015298953)

So far,

12:28

S… Speaker 1 (audio1015298953)

I think it's just that,

12:30

S… Speaker 1 (audio1015298953)

you know...

12:32

S… Speaker 1 (audio1015298953)

What we can do to improve,

12:33

S… Speaker 1 (audio1015298953)

but not so much about the problems with the quality of

12:38

S… Speaker 1 (audio1015298953)

the products or the performance.

12:39

S… Speaker 1 (audio1015298953)

So we are not getting that kind of pushback.

12:41

S… Speaker 1 (audio1015298953)

It is all like,

12:42

S… Speaker 1 (audio1015298953)

yeah, you know.

12:43

S… Speaker 1 (audio1015298953)

So I think if we can improve

12:47

S… Speaker 1 (audio1015298953)

this,

12:48

S… Speaker 1 (audio1015298953)

then I think the confidence of,

12:51

S… Speaker 1 (audio1015298953)

you know, if we can give more better

12:56

S… Speaker 1 (audio1015298953)

solutions that I mentioned in the past.

12:59

S… Speaker 1 (audio1015298953)

It will help the salespeople to have more confidence to

13:04

S… Speaker 1 (audio1015298953)

push even further.

13:05

S… Speaker 1 (audio1015298953)

That will obviously again help to increase the orders.

13:09

S… Speaker 2 (audio1015298953)

Very well.

13:12

S… Speaker 2 (audio1015298953)

Very well.

13:13

S… Speaker 2 (audio1015298953)

Sounds good.

13:14

S… Speaker 2 (audio1015298953)

So let's do the last question.

13:18

S… Speaker 2 (audio1015298953)

I suppose it is.

13:19

S… Speaker 1 (audio1015298953)

Okay.

13:21

S… Speaker 2 (audio1015298953)

Is there anything I haven't asked you yet

13:26

S… Speaker 2 (audio1015298953)

that you think is important for me to know?

13:28

S… Speaker 2 (audio1015298953)

Product gaps or...

13:31

S… Speaker 2 (audio1015298953)

So, or something else,

13:33

S… Speaker 2 (audio1015298953)

or whatever you might have inside of

13:37

S… Speaker 2 (audio1015298953)

your head and you want to say.

13:41

S… Speaker 2 (audio1015298953)

So

13:47

S… Speaker 1 (audio1015298953)

far, I think,

13:48

S… Speaker 1 (audio1015298953)

yeah,

13:50

S… Speaker 1 (audio1015298953)

I think

13:55

S… Speaker 1 (audio1015298953)

the key is really

13:59

S… Speaker 1 (audio1015298953)

getting more support

14:06

S… Speaker 1 (audio1015298953)

from Knicks,

14:08

S… Speaker 1 (audio1015298953)

I guess.

14:08

S… Speaker 1 (audio1015298953)

What kind of support do you think of?

14:12

S… Speaker 1 (audio1015298953)

to help us basically to bring the image of Next

14:16

S… Speaker 1 (audio1015298953)

one more level higher.

14:18

S… Speaker 1 (audio1015298953)

Yeah.

14:19

S… Speaker 1 (audio1015298953)

I think that is,

14:22

S… Speaker 1 (audio1015298953)

if Next can look into that sectors,

14:26

S… Speaker 1 (audio1015298953)

I think it will help us a

14:30

S… Speaker 1 (audio1015298953)

lot. Yeah.

14:31

S… Speaker 1 (audio1015298953)

I think that's the only one I think so far that,

14:34

S… Speaker 1 (audio1015298953)

you know, I hear from the customers,

14:36

S… Speaker 1 (audio1015298953)

hey,

14:37

S… Speaker 1 (audio1015298953)

this brand,

14:38

S… Speaker 1 (audio1015298953)

you know,

14:39

S… Speaker 1 (audio1015298953)

we need to explain where it comes from.

14:42

S… Speaker 1 (audio1015298953)

And then we have to build references,

14:44

S… Speaker 1 (audio1015298953)

you know, pick from your website,

14:46

S… Speaker 1 (audio1015298953)

you know,

14:48

S… Speaker 1 (audio1015298953)

Google and get information and try to,

14:51

S… Speaker 1 (audio1015298953)

you know,

14:52

S… Speaker 1 (audio1015298953)

promote and sell to the customers.

14:56

S… Speaker 1 (audio1015298953)

So I think that will be really the key in

15:00

S… Speaker 1 (audio1015298953)

what Nix can do.

15:03

S… Speaker 1 (audio1015298953)

Yeah.

15:03

S… Speaker 2 (audio1015298953)

So I

15:07

S… Speaker 1 (audio1015298953)

hope I answer all your questions.

15:11

S… Speaker 2 (audio1015298953)

everything everything perfect uh everything

15:15

S… Speaker 2 (audio1015298953)

perfect so um i really we really appreciate uh

15:20

S… Speaker 2 (audio1015298953)

your honesty and uh as as i know

15:24

S… Speaker 2 (audio1015298953)

you we could yeah i could not expect anything else um

15:29

S… Speaker 1 (audio1015298953)

and

15:31

S… Speaker 2 (audio1015298953)

And so I will stop right now recording.

15:34

S… Speaker 2 (audio1015298953)

This will be a tool that we will use

15:38

S… Speaker 2 (audio1015298953)

to do the proper diagnosis.

15:42

S… Speaker 2 (audio1015298953)

And after that,

15:44

S… Speaker 2 (audio1015298953)

we will work on an action plan and we will share with you.

15:48

S… Speaker 2 (audio1015298953)

Okay.

15:49

S… Speaker 2 (audio1015298953)

So I'm stopping recording it right now.

15:53

S… Speaker 1 (audio1015298953)

Okay?

15:54

S… Speaker 2 (audio1015298953)

Okay.

15:55

S… Speaker 1 (audio1015298953)

Thank you.

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