[Cerrato, Alejandra]_127-15184820271_20260427161420(9777)
Apr 27, 2026 16:42
· 1:44
· English
· Whisper Turbo
· 1 Konekte
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0:00
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Speaker 1 ([Cerrato, Alejandra]_127-15184820271_20260427161420(9777))
Thank you for calling XPO. Our customer service team is ready to assist you. This call may be recorded for quality and training purposes. Thank you for calling XPO. This is Amy. How am I going to help you? Good morning, Amy. This is Alejandra with Power Handling. I'm calling because you guys have been using our equipment for some time now. We provide to you guys electric projects, and we're doing a very quick check-in to see how they've been performing.
0:40
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Speaker 1 ([Cerrato, Alejandra]_127-15184820271_20260427161420(9777))
Do you know who I can speak with at your facility that can give me some feedback about that? No, not really. What kind of products? We provide to you guys electric power jacks. We only have one. I don't even think it came in yet. You only have one machine? Yeah. Okay. Do you know who handles it? Like any, I mean, a driver or...
1:15
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Speaker 1 ([Cerrato, Alejandra]_127-15184820271_20260427161420(9777))
Well, the drivers handle it, but I had just recently ordered it and it hasn't come in yet. Oh, okay. Do you know who you've been in contact with? Maybe from our sales team? Yeah? No, I don't. I ordered it online through our ePro. Oh, okay. Understood. Well, thank you very much for letting me know. I hope you have a good day. You too. Thank you. Alright, goodbye.
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