Mobile recording June 26 2026 1_49 PM

2:55:16 7 Talare 41 Kapitel 4687 segment

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0:00

Kapitel 1: Dust there over there. 299s · Speaker 1

Dust there over there. Yeah. Dust in some place worse. Right. So, how are things going home? Life, personal. Yeah, personal. Any exciting things? Not too much exciting. We got PT on next week. Yeah, what are we doing next week? Going up to …
5:00

Kapitel 2: I went to the Chicago show years ago. 298s · Speaker 1

I went to the Chicago show years ago. The first five rows. You had to wear ponchos. I inadvertently didn't know this. We went to Vegas. This would have been back in April. We went to see Blue Man Group. We go to Vegas about every other year…
10:00

Kapitel 3: to buy the most expensive ticket, you know, because you might get moved up there. 304s · Speaker 1

to buy the most expensive ticket, you know, because you might get moved up there. But anyways, Blue Man Group was a good time. And yeah, they put the paint on the drums and then, you know. He would beat on him and whatever else. But yeah, I…
15:04

Kapitel 4: i mean that's better than like you know five yeah you know or you know families that have more than five or four right or was always the odd one that i had seen you know because i feel like either people have one kid or they have three like you know um Four just doesn't seem like a number. 301s · Speaker 1

i mean that's better than like you know five yeah you know or you know families that have more than five or four right or was always the odd one that i had seen you know because i feel like either people have one kid or they have three like…
20:05

Kapitel 5: and plug in the existing elements um but there's where the screw goes in in the middle there's a little green light it's like a little small ring green light you know and it just so happens to be on her side of the battle and she she made me put uh electrical tape because it was too much light um What else? 303s · Speaker 1

and plug in the existing elements um but there's where the screw goes in in the middle there's a little green light it's like a little small ring green light you know and it just so happens to be on her side of the battle and she she made m…
25:08

Kapitel 6: from being out and doing installs yeah to being primarily in the office yeah like I still struggle and I still try to find reasons. 301s · Speaker 1

from being out and doing installs yeah to being primarily in the office yeah like I still struggle and I still try to find reasons. And actually, you guys might give me a reason to travel more frequently now, you know, or before it's like, …
30:09

Kapitel 7: Sometimes I can hear, sometimes I can't. 303s · Speaker 1

Sometimes I can hear, sometimes I can't. So I kind of fell out of the regular groove. Yeah. Yeah, starts to get a little click -ish sometimes. So I'm out of the click right now. Maybe I'll get back in. Maybe you'll get back in. Yeah. Like, …
35:13

Kapitel 8: location every tuesday whatever else okay and they just put it online everything's up there for a week right and you can whatever and obviously like most of the things nothing ever happens until the like hour before it closes right um and then of course if somebody bids on something within the final three minutes it resets the clock um so anyways but a lot of times you can find uh really cool things that can be severely expensive now this has nothing to do with woodworking but like a lot of my tools with several milwaukee stuff and one of my things for this year is working on curb appeal in our yard from the house um so spraying for uh spraying trimac for weeds and stuff like that to kill off all the weeds in my yard so that way i can plant grass and stuff this fall is on my list of things to do so i'm looking at the auction site and uh this is just an example but like they have a four gallon backpack battery operated sprayer Right now, I got a little two gallon, got to hold it in my hand and pump the sprayer type thing, right? 95s · Speaker 1

location every tuesday whatever else okay and they just put it online everything's up there for a week right and you can whatever and obviously like most of the things nothing ever happens until the like hour before it closes right um and t…
36:48

Kapitel 9: They swapped out the product in the box. 302s · Speaker 2

They swapped out the product in the box. No idea the condition, you know. So it's like it could work, it could not. It burned a couple times, you know. Like I bought like even little tools like a caliper tool, digital caliper. And, you know…
41:51

Kapitel 10: And I just coupled it with the fact that I have to do something for a benefit anyway. 188s · Speaker 1

And I just coupled it with the fact that I have to do something for a benefit anyway. So I'm like, and it fits what their benefit would be because this benefit that's in July is more like bikers and things along those lines. So it's going t…
45:00

Kapitel 11: was showing him and he's the the CEO of the resources United and he's like you know you know based off of the bunch that I did and and I'll show him that he's like you know you like really artistic and it's like dude if you only knew like there's no artistic anything about this like that design that's on there i searched the internet i found it found an image put it into a program to vectorize it and then had it print out on a piece of vinyl that i could then put on top of there and just use some spray paint and then peel off the vinyl like it's the art is in your composition the idea right right which i stole from pinterest right that's all we're going to be here pretty soon with the eyes yeah you're on the back already halfway there i i got a mini jarvis already built i do i'm working on it nice trying to figure out how i can do it without clod though everybody uses clod and yeah um I tried it. 299s · Speaker 2

was showing him and he's the the CEO of the resources United and he's like you know you know based off of the bunch that I did and and I'll show him that he's like you know you like really artistic and it's like dude if you only knew like t…
50:00

Kapitel 12: two months now um running special things where he basically just told it that you know like hey i want you to do a self -sustained uh ecosystem of agents who all specialize in certain areas and i want you to coordinate he uses he calls his jarvis uh trillion um and trillion is just the architect she doesn't she's got agents below her she's an agent herself but she's got agents below her that he set up that She now architects an entire business that they do automated 100 % behind without any interaction. 299s · Speaker 1

two months now um running special things where he basically just told it that you know like hey i want you to do a self -sustained uh ecosystem of agents who all specialize in certain areas and i want you to coordinate he uses he calls his …
55:00

Kapitel 13: about any AI platform, you gotta be careful how long your chat will go for, right? 299s · Speaker 1

about any AI platform, you gotta be careful how long your chat will go for, right? You would think, in theory, you would want, like, again, like, let's say, I shouldn't say let's say, I'm just gonna say, so I have, with Grok, I have a proje…
1:00:00

Kapitel 14: sell it for, let's say, $300. 250s · Speaker 1

sell it for, let's say, $300. The distribution would buy for $100, and that's what Gary Vee was getting it from, it was for $100, just like a distribution. So he would sell it to you for $200. right um but but so here was his mindset though…
1:04:11

Kapitel 15: AI can find the photos to make everything polished. 301s · Speaker 2

AI can find the photos to make everything polished. We had a buddy who does miniature painting and he had AI built a little brochure for him. And his models look ridiculous on the AI. I mean, they're incredible. They're completely polished.…
1:09:13

Kapitel 16: If it involves a proper noun, I'm probably going to butcher it. 301s · Speaker 1

If it involves a proper noun, I'm probably going to butcher it. Right. Right. So... So, yeah, so having something like that, I'm hoping that it's just going to help me as a whole be able to do things better and be able to take it and have i…
1:14:14

Kapitel 17: -tuning what that process looks like. 302s · Speaker 1

-tuning what that process looks like. One of the things I was talking about with Jason too is like with the copier installation side, our scheduling coordinators have a welcome email that gets sent out. Inside that welcome email is a welcom…
1:19:16

Kapitel 18: Well, I mean, but like, so realistically, like I'll talk to Heidi to get all the details because I'm starting to second guess myself and I'm starting to think about what this actually might mean. 300s · Speaker 3

Well, I mean, but like, so realistically, like I'll talk to Heidi to get all the details because I'm starting to second guess myself and I'm starting to think about what this actually might mean. What this might actually mean is that the si…
1:24:18

Kapitel 19: uh that would be the dream that would be the idea i think that would be the ideal scenario to get you guys in front of it a little faster yeah right um so that way you guys aren't getting rushed into getting something done going hey we're actually installing it next friday and it's tuesday this week so it's like you guys have seven business days or whatever else to now fire through all of these things and then of course you're juggling with the customer on what works for them and right but you guys have availability for and so on and so forth so this will give you guys a little bit and again like three weeks um from date of sign to having paper cut rolled out ready to go Like, that's ideal. 301s · Speaker 1

uh that would be the dream that would be the idea i think that would be the ideal scenario to get you guys in front of it a little faster yeah right um so that way you guys aren't getting rushed into getting something done going hey we're a…
1:29:20

Kapitel 20: So if you go back, like before you were here, when I took over the installation team at that point, we had six people. 303s · Speaker 1

So if you go back, like before you were here, when I took over the installation team at that point, we had six people. Okay. Including Rachel and myself, we now have 12. Okay. So we've doubled that team in five years. Nice. Effectively, I w…
1:34:23

Kapitel 21: like with the scheduling team like this is something we did with them too um obviously chasing people is what they do all day everything yes right i'm so thankful for that reason not not a job you're interested in no i hate so I had an FMI job. 63s · Speaker 1

like with the scheduling team like this is something we did with them too um obviously chasing people is what they do all day everything yes right i'm so thankful for that reason not not a job you're interested in no i hate so I had an FMI …
1:35:27

Kapitel 22: Yeah, that back and forth, customer sending email stuff. 178s · Speaker 3

Yeah, that back and forth, customer sending email stuff. Yeah. Right. And some of it's already there now, right? Like ConnectWise kicks back emails right away. Yeah. And there's a lot more we could leverage. I don't know if it is being leve…
1:38:25

Kapitel 23: like... I'm not saying that we should. 301s · Speaker 4

like... I'm not saying that we should. However, that might be something that we'd look at, whether you've come across it or not. But I imagine there's going to be someday where you were working with Tom at XYZ school for the last three year…
1:43:27

Kapitel 24: no. If they had problems, they called ACDI. 302s · Speaker 2

no. If they had problems, they called ACDI. And if I'm not mistaken, at least it used to be this way, but this was like 10 years ago, ACDI, like we do, will be on the call. like on a call with them during the deployment. And they may not be…
1:48:29

Kapitel 25: just a stepping stone for myself. 302s · Speaker 1

just a stepping stone for myself. Like this is me coming in, helping you guys, helping the company, helping expand things. And then at some point, I'm sure two years, five years, whatever it's going to be, they're probably going to look at …
1:53:32

Kapitel 26: don't feel is and that needs to come off, right? 302s · Speaker 1

don't feel is and that needs to come off, right? Because, again, that stuff's going to change over time, you know? And as you guys get comfortable, too, like, there's going to be certain things, again, that become monotonous. It's like it's…
1:58:34

Kapitel 27: she's like, well, what about timeline with what you guys got going on currently? 137s · Speaker 2

she's like, well, what about timeline with what you guys got going on currently? And I'm like, well, it's kind of funny you said that. I said, because we don't have anything going on currently. I said, but that's all about start. So I said,…
2:00:51

Kapitel 28: And you guys don't like it. 164s · Speaker 4

And you guys don't like it. There's a good probability you're not going to do it. Right. And that's not fair to you guys. Right. And again, repeat it like a dead horse here. I'm not here to make the changes. I'm just here to help guide you …
2:03:36

Kapitel 29: Like, send them here, whatever it takes, two days, whatever. 159s · Speaker 3

Like, send them here, whatever it takes, two days, whatever. We'll supply all the things. We'll have the server. We'll have the equipment. We'll have whatever else. Just send the guy and let's go through training stuff. I like to teach them…
2:06:15

Kapitel 30: Yeah, I just got to see this thing happen. 71s · Speaker 4

Yeah, I just got to see this thing happen. I got to see EcoPrint can actually make this happen. You know, we got time. You know, I'm not saying we got to push out Hive tomorrow or anything along those lines. I mean, it might be July. Maybe …
2:07:26

Kapitel 31: Oh, yeah. 300s · Speaker 5

Oh, yeah. But if you have a basic understanding of how firewalls work, then... you do have an opportunity, essentially, to expand that off to somewhere else if you certainly wanted to. Yeah. If we want to move it into NIST and I'm firewall …
2:12:26

Kapitel 32: the more arrogant he got. 301s · Speaker 1

the more arrogant he got. And he just, he needed to be nicely put. He just needed to be kind of put back in his place. Like, you know, dude, like we are a partnership here working with you, not against you. You know, like you have to take a…
2:17:27

Kapitel 33: that to them yeah we've got great solutions yeah so then that way um that way you guys have top of it and then you can be like okay looks like we sold rsi to Christian Catholic Church or whatever. 301s · Speaker 1

that to them yeah we've got great solutions yeah so then that way um that way you guys have top of it and then you can be like okay looks like we sold rsi to Christian Catholic Church or whatever. That was a pretty bad one. But I had an exa…
2:22:29

Kapitel 34: Validate their qualified. 300s · Speaker 2

Validate their qualified. Right, you know, contract, whatever else that it adopts. But all of that... Jacob, all that had to be manually entered, right? So then there was two girls that just did contracts, right? And would manually input al…
2:27:30

Kapitel 35: are you bored enough that you're willing to leave? 301s · Speaker 1

are you bored enough that you're willing to leave? And I said, well, I haven't quite thought about that, but, and he goes, The only reason why I ask is because I went back through your history and I've seen that every three to five years. A…
2:32:32

Kapitel 36: But it's when that suck happens. 145s · Speaker 2

But it's when that suck happens. It's just, you know, a lot of people always say, just hold on a little bit. Like it's going to, that's the moment of changing, right? Because it's, things got hard for you guys. We need to start looking at d…
2:35:00

Kapitel 37: Which is fine, like if we need to, right? 299s · Speaker 3

Which is fine, like if we need to, right? But that's something that I will probably be navigating, I think, at the beginning of next year is, you know, do we integrate? How do we integrate? You know, because I don't know. I really don't kno…
2:40:00

Kapitel 38: iMap basically, you know, start here, go here, you know, whatever else, like this is the process, right? 304s · Speaker 1

iMap basically, you know, start here, go here, you know, whatever else, like this is the process, right? Diagram. Yeah. Whatever it's called. Flowchart. Yeah. Flowchart. So. You know, whether it's something like that, right? Or whatever. I …
2:45:04

Kapitel 39: hundred dollars to move one machine you know thousand dollars to move uh was it up to five i think or something like that if they're all going to the same destination if they're not then you're going to get charged extra for whatever like build a nickel and dime everything um and come to find out like some of them might gripe and about it whatever else but they end up paying it it doesn't seem to be a problem right so That's just, again, it's another avenue for us to be able to do it, right? 295s · Speaker 1

hundred dollars to move one machine you know thousand dollars to move uh was it up to five i think or something like that if they're all going to the same destination if they're not then you're going to get charged extra for whatever like b…
2:50:00

Kapitel 40: has their own connectwise ticket then they email it out to someone else that creates a new connectwise ticket are they ever working the same ticket all the way through how is that so with the scheduling they get a new email from some other part of the process right that creates a ticket in or are they is something getting switched to okay now this is my ticket um it's a manual flip So they manually pull a ticket. 300s · Speaker 2

has their own connectwise ticket then they email it out to someone else that creates a new connectwise ticket are they ever working the same ticket all the way through how is that so with the scheduling they get a new email from some other …
2:55:00

Kapitel 41: Because again, one of my things is I'm going to bridge the gap between getting you to where you need to be and getting that solution. 15s · Speaker 1

Because again, one of my things is I'm going to bridge the gap between getting you to where you need to be and getting that solution. i'm not always going to have the answer right i think that's the answer right somebody we've got a backwar…