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S… Speaker 2 (1779816274915)
Not too long ago,
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S… Speaker 1 (1779816274915)
I presented a talk on ethics in mediation at an industry conference.
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S… Speaker 1 (1779816274915)
Most of the assembled audience were experienced attorney mediators and retired
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S… Speaker 1 (1779816274915)
judges, not unacquainted with professional standards of conduct.
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S… Speaker 1 (1779816274915)
Many of these mediators represented the highest levels of commercial success
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S… Speaker 1 (1779816274915)
in our industry.
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S… Speaker 1 (1779816274915)
I had prepared my presentation around a series of ethical questions
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S… Speaker 1 (1779816274915)
which had recurred throughout my career as I had hoped to stimulate a conversation,
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S… Speaker 1 (1779816274915)
if not a debate amongst the audience.
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S… Speaker 1 (1779816274915)
I sequenced the presentation of ethical questions to begin with what I thought would
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S… Speaker 2 (1779816274915)
be the most obvious.
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S… Speaker 1 (1779816274915)
I gauged the audience,
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S… Speaker 1 (1779816274915)
over a hundred strong,
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S… Speaker 1 (1779816274915)
and presented a simple ethical question,
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S… Speaker 1 (1779816274915)
one that begged for an obvious response from the group before I moved
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S… Speaker 1 (1779816274915)
to more nuanced examples.
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S… Speaker 1 (1779816274915)
By ethical standards,
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S… Speaker 1 (1779816274915)
it should have been clear,
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S… Speaker 1 (1779816274915)
a potential conflict clearly requiring a disclosure.
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S… Speaker 2 (1779816274915)
Complete silence.
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S… Speaker 1 (1779816274915)
I tried again,
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S… Speaker 1 (1779816274915)
this time shifting topics to focus on handling confidential information.
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S… Speaker 1 (1779816274915)
My question asked how many in the audience thought the mediator's conduct in
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S… Speaker 1 (1779816274915)
disclosing part of a confidential communication was unethical.
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S… Speaker 1 (1779816274915)
This time,
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S… Speaker 1 (1779816274915)
a few hands appeared.
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S… Speaker 1 (1779816274915)
What I quickly learned as I progressed painfully through my presentation
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S… Speaker 1 (1779816274915)
that morning was that there appears to be a blind spot in understanding and
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S… Speaker 1 (1779816274915)
training of mediation ethics.
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S… Speaker 1 (1779816274915)
For over a year,
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S… Speaker 1 (1779816274915)
I served as the executive vice president of this country's largest collection
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S… Speaker 1 (1779816274915)
of commercial mediators.
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S… Speaker 1 (1779816274915)
And part of my job description included handling complaints involving all manner
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S… Speaker 1 (1779816274915)
of misguided mediator behavior,
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S… Speaker 1 (1779816274915)
including less than ethical behaviors.
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S… Speaker 1 (1779816274915)
And through all these experiences,
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S… Speaker 1 (1779816274915)
I've come to conclude that many experienced mediators aren't actually aware
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S… Speaker 1 (1779816274915)
of ethical issues,
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S… Speaker 1 (1779816274915)
what I describe as the third rail in the room.
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S… Speaker 1 (1779816274915)
Perhaps most troubling,
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S… Speaker 1 (1779816274915)
many experienced mediators appear to lack even a most basic sensitivity
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S… Speaker 1 (1779816274915)
to those specific moments or behaviors with ethical consequences.

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