Asehoy fotsiny
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S… Speaker 2 (1779708910684)
One of the fundamental ways of
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S… Speaker 1 (1779708910684)
speaking...
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S… Speaker 2 (1779708910684)
is to understand how people look at communication in
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S… Speaker 1 (1779708910684)
and of itself.
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S… Speaker 2 (1779708910684)
Communication can be a very direct,
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S… Speaker 2 (1779708910684)
clear, concise pathway to telling you what it is that I want.
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S… Speaker 2 (1779708910684)
It can be unambiguous in its intent.
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S… Speaker 2 (1779708910684)
It can be very straightforward.
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S… Speaker 2 (1779708910684)
It can be,
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S… Speaker 2 (1779708910684)
this is what I want and this is what I'm willing to do.
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S… Speaker 2 (1779708910684)
And we call that direct or very low context communication,
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S… Speaker 2 (1779708910684)
to the point and direct.
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S… Speaker 2 (1779708910684)
Communication can also be a way of preserving harmony,
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S… Speaker 1 (1779708910684)
creating relationships,
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S… Speaker 2 (1779708910684)
having respect for potentially a power distance between us,
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S… Speaker 2 (1779708910684)
maybe because you're older and therefore I respect you more and therefore I would never contradict
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S… Speaker 1 (1779708910684)
you directly.
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S… Speaker 2 (1779708910684)
But it's a way of looking at communication like this.
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S… Speaker 2 (1779708910684)
I often do give the example of saying to my son,
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S… Speaker 1 (1779708910684)
Chris,
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S… Speaker 2 (1779708910684)
the trash can is getting full.
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S… Speaker 2 (1779708910684)
with the hope that intuitively he will understand from that indirect
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S… Speaker 2 (1779708910684)
communication that what I'm politely asking him to do is to take out the
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S… Speaker 2 (1779708910684)
trash. But I'm not going to say,
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S… Speaker 2 (1779708910684)
Chris, take out the trash,
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S… Speaker 2 (1779708910684)
because to me that sounds too direct and too bossy.
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S… Speaker 2 (1779708910684)
So I might do this.
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S… Speaker 2 (1779708910684)
Oh, the trash can is getting full.
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S… Speaker 2 (1779708910684)
Sometimes the trash can goes out,
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S… Speaker 2 (1779708910684)
but sometimes it doesn't.
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S… Speaker 2 (1779708910684)
And if I say the next day,
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S… Speaker 2 (1779708910684)
Chris, the trash can is getting really full,
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S… Speaker 2 (1779708910684)
he might say,
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S… Speaker 1 (1779708910684)
it sure is.
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S… Speaker 1 (1779708910684)
And I'll say,
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S… Speaker 2 (1779708910684)
Chris, well, why didn't you take out the trash?
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S… Speaker 1 (1779708910684)
And he would say,
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S… Speaker 2 (1779708910684)
well, because you didn't tell me to.
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S… Speaker 2 (1779708910684)
And so we have to be sensitive that it's a different way of speaking.
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S… Speaker 2 (1779708910684)
To understand that for low context people,
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S… Speaker 2 (1779708910684)
high context communication can be frustrating.
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S… Speaker 2 (1779708910684)
It takes longer.
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S… Speaker 2 (1779708910684)
People say,
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S… Speaker 2 (1779708910684)
why don't you just say what you mean?
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S… Speaker 2 (1779708910684)
But to also understand that for high context people,
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S… Speaker 2 (1779708910684)
this kind of communication can be rude and disrespectful and
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S… Speaker 2 (1779708910684)
feel very assaultive.
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S… Speaker 2 (1779708910684)
There's no right,
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S… Speaker 2 (1779708910684)
there's no wrong.
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S… Speaker 2 (1779708910684)
It's just two very,
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S… Speaker 2 (1779708910684)
very different ways of how...
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S… Speaker 2 (1779708910684)
people communicate with each other.

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